Customer reviews from lenovo.com
Lenovo - ThinkPad X1 Carbon Gen 11 14" Touch-screen Laptop- i7 with 16GB Memory- 512GB SSD - Black
Average customer rating
4.7
(968 Reviews)
Rating breakdown 968 reviews
5 Stars
797
4 Stars
104
3 Stars
33
2 Stars
9
1 Star
25
95%of customers recommend this product.
(
654 out of
692)
Customer Reviews for Lenovo - ThinkPad X1 Carbon Gen 11 14" Touch-screen Laptop- i7 with 16GB Memory- 512GB SSD - Black
Posted by: PreacherNorm
from Atlanta, GA
Verified Purchase:Yes
[This review was collected as part of a promotion.] The ThinkPad X1 Carbon Gen 11 14" is super light with an all day battery. I love carrying it around!
I would recommend this to a friend!
Written by a customer while visiting lenovo.com
Posted by: NRaleigh
Verified Purchase:Yes
[This review was collected as part of a promotion.] Laptop is fine but battery life is not great and it charges slowly.
No, I would not recommend this to a friend.
Response from lenovo.comBy Poornima_Lenovo, Customer Service, February 2, 2024
Thank you for taking time to provide feedback on your experience with our Lenovo product.
We apologize for the inconvenience caused. We are sorry to hear that your experience with our Lenovo product has not met your expectations. Customer satisfaction is our top priority, and we are truly sorry that wasn't demonstrated to you. While we'd love the opportunity to regain your trust, we understand how frustrated you must be.
Please try utilizing the following link to assist in increasing your battery life:
https://support.lenovo.com/us/en/solutions/ht069687 (Easy Ways to extend Battery Life)
If the issue persists, we request you to please contact our technical team who should be able to fix your issue as early as possible,
https://support.lenovo.com/us/en/
Please let us know if this helps!
Your Respectfully,
Poornima_Lenovo
We apologize for the inconvenience caused. We are sorry to hear that your experience with our Lenovo product has not met your expectations. Customer satisfaction is our top priority, and we are truly sorry that wasn't demonstrated to you. While we'd love the opportunity to regain your trust, we understand how frustrated you must be.
Please try utilizing the following link to assist in increasing your battery life:
https://support.lenovo.com/us/en/solutions/ht069687 (Easy Ways to extend Battery Life)
If the issue persists, we request you to please contact our technical team who should be able to fix your issue as early as possible,
https://support.lenovo.com/us/en/
Please let us know if this helps!
Your Respectfully,
Poornima_Lenovo
Written by a customer while visiting lenovo.com
Posted by: Tsukemen
from Yokohama, Japan
Verified Purchase:Yes
[This review was collected as part of a promotion.] Ultimate business laptop - I was amazed with how lightweight this was. I was replacing an old Surface and amazed that this ultrabook was lighter than the tablet! Extremely lightweight, quiet, and the battery lasts all day. I was a bit skeptical due to the reviews that I found online but so far this has far exceeded my expectations. I expect nothing less than the best from Lenovo and it delivered!
I would recommend this to a friend!
Written by a customer while visiting lenovo.com
Posted by: Lombaed0
Verified Purchase:Yes
[This review was collected as part of a promotion.] I’m getting into programming and wanted a machine that I could grow into as I advance. The machine is the perfect size for portability and has the specs to handle anything I throw at it.
I would recommend this to a friend!
Written by a customer while visiting lenovo.com
Posted by: SupraDC
from Washington, DC
Verified Purchase:Yes
[This review was collected as part of a promotion.] Incredibly easy set-up and transfer (files, settings, etc.) from my old laptop. Computer itself is very fast, intuitive, and easy to use.
I would recommend this to a friend!
Written by a customer while visiting lenovo.com
Posted by: Clay123
Verified Purchase:Yes
[This review was collected as part of a promotion.] Great travel laptop for work. Would 10/10 recommend.
Written by a customer while visiting lenovo.com
Posted by: RashmiP
Verified Purchase:Yes
[This review was collected as part of a promotion.] Great computer. Horrible webcam compared to other laptops with the same quality, and price range in the market.
Response from lenovo.comBy Poornima _Lenovo, Customer Service, September 28, 2023
Thanks for reaching us, we really appreciate your feedback! We are always trying to improve our Lenovo product to provide you with a better experience. We will be sure to pass your suggestion onto our concern team for their consideration as we move forward.
Thanks again.
Sincerely,
Poornima_Lenovo
Thanks again.
Sincerely,
Poornima_Lenovo
Written by a customer while visiting lenovo.com
Posted by: Broccoli
from Az
Verified Purchase:Yes
[This review was collected as part of a promotion.] It was very easy to use and it runs fast; the keyboard feels great and the touchpad is smooth to use.
I would recommend this to a friend!
Written by a customer while visiting lenovo.com