Customer reviews from lenovo.com
Lenovo - ThinkPad X1 Carbon Gen 11 14" Touch-screen Laptop- i7 with 16GB Memory- 512GB SSD - Black
Average customer rating
4.6
(312 Reviews)
Rating breakdown 312 reviews
5 Stars
249
4 Stars
28
3 Stars
19
2 Stars
4
1 Star
12
91%of customers recommend this product.
(
198 out of
218)
Customer Reviews for Lenovo - ThinkPad X1 Carbon Gen 11 14" Touch-screen Laptop- i7 with 16GB Memory- 512GB SSD - Black
Posted by: MiguelG
from North Carolina
Verified Purchase:Yes
[This review was collected as part of a promotion.] Great speed & handles running large programs very well
I would recommend this to a friend!
Written by a customer while visiting lenovo.com
Posted by: Maria Cruz de Gutierrez
from Guatemala
Verified Purchase:Yes
[This review was collected as part of a promotion.] Very lightweight, easy to multitask, great connection, speed and features. Fully recommend.
Written by a customer while visiting lenovo.com
Posted by: Mordee
Verified Purchase:Yes
[This review was collected as part of a promotion.] I really love the ThinkPad X1 Carbon Gen 11... it's fresh slick and works excellent for what I need and plus more!!
Written by a customer while visiting lenovo.com
Customer Rating
5
THinkpad X1 the perfect laptop for work or home
on December 17, 2023
Posted by: Dylan_da_21
from Houston Tx
Verified Purchase:Yes
[This review was collected as part of a promotion.] The laptop exceeded my expectations. It excells in every way.
I would recommend this to a friend!
Written by a customer while visiting lenovo.com
Posted by: JoMoy
from Florida
Verified Purchase:Yes
[This review was collected as part of a promotion.] Very satisfied with this laptop. Wish I had done it sooner.
The feature that sets it apart from the others, is the way it runs cooler. No grabbing a hot metal computer. The material and the cooling system are 5-star.
It's fast - from startup to logging in to accessing web via wifi. And I very much enjoy how clear and sharp the display is. These old eyes can use all the help they can get!!
I would recommend this to a friend!
Written by a customer while visiting lenovo.com
Posted by: John EE
Verified Purchase:Yes
Great product, great price! Highly recommend this product. Have had lenovo's for 20+ years.
Written by a customer while visiting lenovo.com
Posted by: Submit
from Enid,OK
Verified Purchase:Yes
[This review was collected as part of a promotion.] Great customer service and fast arrival time! Love these laptops!
I would recommend this to a friend!
Written by a customer while visiting lenovo.com
Customer Rating
1
Brand New and Stuck on Re-boot
on September 13, 2023
Posted by: sf1996
from San Francisco Bay Area
At my previous employer, I had a Lenovo that kept re-starting after going to sleep; for my new employer, I was given a stipend to buy a new laptop - I was trying to avoid purchasing a Lenovo, but decided to buy one due to the comfortable keyboard; I ordered the Carbon X; the standard screen is (1920x1200) is disappointing - you can literally see the pixels and the screen has an uneven tone (there is a darker area on the top right); I was willing to live with the bad screen; however, after one cycle of Windows updates, the computer keeps getting stuck on the Lenovo logo boot screen; doing a hard re-boot works sometimes to restart the computer. The laptop is packed and on the way back.
No, I would not recommend this to a friend.
Response from lenovo.comBy Poornima _Lenovo, Customer Service, September 15, 2023
Thank you for taking time to provide feedback on your experience with our Lenovo product.
We are sorry that you are not satisfied with our Lenovo product. It is our intention to make our product that makes our customers happy. We request you to pass on your concern to our technical team who will see to it that the issue gets fixed as early as possible.
Please contact our technical support team at
https://support.lenovo.com/us/en/ for further assistance.
Please let us know if this helps!
Your Respectfully,
Poornima_Lenovo
We are sorry that you are not satisfied with our Lenovo product. It is our intention to make our product that makes our customers happy. We request you to pass on your concern to our technical team who will see to it that the issue gets fixed as early as possible.
Please contact our technical support team at
https://support.lenovo.com/us/en/ for further assistance.
Please let us know if this helps!
Your Respectfully,
Poornima_Lenovo
Written by a customer while visiting lenovo.com