Customer reviews from lenovo.com
Lenovo - ThinkPad X1 Carbon Gen 11 14" Touch-screen Laptop- i7 with 16GB Memory- 512GB SSD - Black
Average customer rating
4.7
(968 Reviews)
Rating breakdown 968 reviews
5 Stars
797
4 Stars
104
3 Stars
33
2 Stars
9
1 Star
25
95%of customers recommend this product.
(
654 out of
692)
Customer Reviews for Lenovo - ThinkPad X1 Carbon Gen 11 14" Touch-screen Laptop- i7 with 16GB Memory- 512GB SSD - Black
Posted by: Rrobert
Verified Purchase:Yes
My 5th X1 Carbon, great machine . Will keep buy every 5 years.
Written by a customer while visiting lenovo.com
Posted by: JosephS
from Austin, TX
Verified Purchase:Yes
[This review was collected as part of a promotion.] Well constructed. Easy set-up. Packaged with minimum materials/environmentally conscious.
I would recommend this to a friend!
Written by a customer while visiting lenovo.com
Posted by: Brianna123
Verified Purchase:Yes
[This review was collected as part of a promotion.] I love my ThinkPad! I received it as a company computer for research/data analysis work and it gets the job done. I also use the portable monitor with it. The battery life and performance is hard to beat, and the laptop is light but sturdy.
I would recommend this to a friend!
Written by a customer while visiting lenovo.com
Posted by: Great purchase
from Atlanta GA
Verified Purchase:Yes
[This review was collected as part of a promotion.] Awesome computer, reliable, amazing battery life (literally whole day battery with heavy use)
Written by a customer while visiting lenovo.com
Posted by: IT Professional Detroit
from Detroit, MI
Verified Purchase:Yes
[This review was collected as part of a promotion.] SSD died 1 month in. Samsung SSD replaced with off-brand. Downloading and installing image took all day and a dozen retries. Premier support was decidedly unhelpful.
No, I would not recommend this to a friend.
Response from lenovo.comBy Poornima_Lenovo, Customer Service, February 6, 2025
Thank you for taking time to provide feedback on your experience with our Lenovo product. We apologize for the inconvenience caused. We understand your frustration and what you might have been experiencing. Thank you for bringing this to our attention.
We request you to please contact our technical team who should be able to fix your issue as early as possible,
https://support.lenovo.com/us/en/
Please let us know if this helps!
Your Respectfully,
Poornima_Lenovo
We request you to please contact our technical team who should be able to fix your issue as early as possible,
https://support.lenovo.com/us/en/
Please let us know if this helps!
Your Respectfully,
Poornima_Lenovo
Written by a customer while visiting lenovo.com
Posted by: Mati1900
Verified Purchase:Yes
[This review was collected as part of a promotion.] Perfect combination of features, super functional for my engineering needs (light solidworks, visual studio, labview, lots of multitasking). It's run really well for the last month, battery lasts most of the day if I'm using it hard. Will see how long it lasts, but liking it now.
Written by a customer while visiting lenovo.com
Posted by: John Zi
from Chicago, IL
Verified Purchase:Yes
[This review was collected as part of a promotion.] The X1 Carbon has been my go-to laptop for both mine and my client's businesses. I have yet to find a better machine at this price point.
I would recommend this to a friend!
Written by a customer while visiting lenovo.com
Posted by: Kdog93
from North dakota
Verified Purchase:Yes
[This review was collected as part of a promotion.] Love it so far but dont like the fingr print reader
I would recommend this to a friend!
Written by a customer while visiting lenovo.com