Customer reviews from frigidaire.com
Frigidaire - Professional 30" Built-in Electric Double Wall Oven with Total Convection - Stainless Steel
Average customer rating
4.6
(141 Reviews)
Rating breakdown 141 reviews
5 Stars
108
4 Stars
21
3 Stars
3
2 Stars
5
1 Star
4
Customer Reviews for Frigidaire - Professional 30" Built-in Electric Double Wall Oven with Total Convection - Stainless Steel
Customer Rating
3
Cumbersome timer
on March 7, 2025
Posted by: Bakergrl
[This review was collected as part of a promotion.] The timer has to be held down to reach your desired time. No way to just input the time - disappointing. You also have to remember to hit TIMER one you choose the time, or it will turn off. I dont like how there is not enough space between racks inside.Otherwise, nice sleek exterior design.
Response from frigidaire.comBy Christian, Online Outreach Specialist, March 10, 2025
We thank you for your willingness to share your opinions and for your personal contribution to helping us better understand and meet our customers needs going forward. Please know that your feedback will not go unnoticed, as our design and engineering teams are constantly monitoring our brand pages for feedback and experiences, such as yours, for future reference. Should you have any additional questions or concerns, please don't hesitate to connect with us via Live Chat at www.frigidaire.com or call us at 1-800-374-4432, Monday-Friday, 8:30 a.m.–8 p.m. EST, and we’ll be happy to assist.
Best Regards,
Christian
Best Regards,
Christian
Written by a customer while visiting frigidaire.com
Customer Rating
4
Very Pleased!
on July 15, 2025
Posted by: jpgsmom
[This review was collected as part of a promotion.] Our old ovens quit working and we decided to go with this Frigidaire model as a replacement. It was a little shorter than the GE we replaced, but we fixed the difference. The oven is sleek, easy to use and works wonderfully. As a home baker, I am very pleased with my results. Would highly recommend. The only complaint so far is the (for me) "air fry" option that is not an option. I think it should be. I do not like losing a baking rack to the basket rack.
Response from frigidaire.comBy Maico, Online Outreach Specialist, July 17, 2025
Thank you for sharing your experience with your new Frigidaire oven, jpgsmom
! We’re glad to hear it’s sleek, easy to use, and delivering great results for your baking, especially as a home baker; that means a lot.
We appreciate your feedback about the air fry option and understand how important that feature can be. Your point about the basket rack taking up space is noted, and we’ll be sure to pass your suggestion along to our product team for future improvements.
If you ever have questions or need assistance, please don’t hesitate to reach out. Thanks again for choosing Frigidaire and for your recommendation!
If you have any additional suggestions, comments, or concerns, please join us via Live Chat on our website or through our Customer Support by dialing 1-800-374-4432. We are open Monday through Friday, 8:30 a.m. to 8:00 p.m. EST. Thank you, and have a great rest of your day! - Maico
! We’re glad to hear it’s sleek, easy to use, and delivering great results for your baking, especially as a home baker; that means a lot.
We appreciate your feedback about the air fry option and understand how important that feature can be. Your point about the basket rack taking up space is noted, and we’ll be sure to pass your suggestion along to our product team for future improvements.
If you ever have questions or need assistance, please don’t hesitate to reach out. Thanks again for choosing Frigidaire and for your recommendation!
If you have any additional suggestions, comments, or concerns, please join us via Live Chat on our website or through our Customer Support by dialing 1-800-374-4432. We are open Monday through Friday, 8:30 a.m. to 8:00 p.m. EST. Thank you, and have a great rest of your day! - Maico
Written by a customer while visiting frigidaire.com
Customer Rating
5
Amazing oven
on November 3, 2025
Posted by: Agkyle
[This review was collected as part of a promotion.] This oven is fantastic! Love the air fry feature!
Response from frigidaire.comBy Rox, Online Outreach Specialist, November 4, 2025
Hi, Agkyle! We’re thrilled to hear you’re loving your new Frigidaire oven and its Air Fry feature! It’s great to know it’s helping make your cooking experience even better. Thank you for sharing your feedback! If you ever have any questions or need assistance, please reach out via live chat at www.frigidaire.com or call our Customer Care Team at 1-800-374-4432, Monday through Friday, 8:30 a.m. to 8:00 p.m. EST.
-Rox.
-Rox.
Written by a customer while visiting frigidaire.com
Customer Rating
5
So far so good!
on December 13, 2025
Posted by: Dyporah
[This review was collected as part of a promotion.] Baked my first pie and it turned out great! Oven is both attractive and easy to use. Temperature is spot on when tested with thermometer. Can’t wait to try the air fryer feature. Had to have upper cabinet doors cut down 1” to fit the new oven so suggest double checking your measurements.
Written by a customer while visiting frigidaire.com
Customer Rating
4
Generally great oven!
on January 3, 2026
Posted by: boughtAFrigidaire
[This review was collected as part of a promotion.] I recently purchased this oven to replace a ~20yr old kenmore double wall oven. Overall it has been functioning great. Although there are a few things on the touch screen (lights, clock, and "slow cook") the rest is on the knobs which is my preference.
The only potential drawbacks I see so far:
1) It seems to bleed a LOT of heat into the room -- compared to the old oven. Just running at 375 really heats up the kitchen by ~6 degrees (its fan is outputting air ~30-50 degrees above ambient).
2) I wish all the controls were on the knobs -- one that is annoying is "slow cook" where you have to set the temp on the touch screen. This seems silly since the knob is already digital.
3) this oven was a bit smaller than the previous kenmore oven -- but Frigidaire does have a fit promise; which I'm in the process of working through.
1) It seems to bleed a LOT of heat into the room -- compared to the old oven. Just running at 375 really heats up the kitchen by ~6 degrees (its fan is outputting air ~30-50 degrees above ambient).
2) I wish all the controls were on the knobs -- one that is annoying is "slow cook" where you have to set the temp on the touch screen. This seems silly since the knob is already digital.
3) this oven was a bit smaller than the previous kenmore oven -- but Frigidaire does have a fit promise; which I'm in the process of working through.
Response from frigidaire.comBy Reed, Online Outreach Specialist, January 6, 2026
Thank you for taking the time to share your detailed feedback. We’re glad to hear the oven has been functioning well overall and that you’re enjoying the knob-based controls, especially coming from your previous Kenmore double wall oven. We understand how important familiarity and ease of use are after such a long ownership.
We also appreciate you outlining the potential drawbacks. Heat output into the kitchen can vary by model and installation, and your observation is certainly valuable feedback for our teams. Your comments regarding the touch screen controls—particularly for features like Slow Cook—are noted, and we understand the preference for having all functions accessible through the knobs. Regarding the interior capacity difference, we’re glad to hear you’re already working through our Fit Promise program, and we hope that process goes smoothly for you.
If you need any assistance or have any questions as you continue using your oven or while working through the Fit Promise, please feel free to contact us via live chat by visiting our website at Frigidaire.com, or call us at 1-800-374-4432, Monday–Friday 8:30am–8pm ET, and Saturday 9am–6pm ET. We’re always happy to help. - Reed
We also appreciate you outlining the potential drawbacks. Heat output into the kitchen can vary by model and installation, and your observation is certainly valuable feedback for our teams. Your comments regarding the touch screen controls—particularly for features like Slow Cook—are noted, and we understand the preference for having all functions accessible through the knobs. Regarding the interior capacity difference, we’re glad to hear you’re already working through our Fit Promise program, and we hope that process goes smoothly for you.
If you need any assistance or have any questions as you continue using your oven or while working through the Fit Promise, please feel free to contact us via live chat by visiting our website at Frigidaire.com, or call us at 1-800-374-4432, Monday–Friday 8:30am–8pm ET, and Saturday 9am–6pm ET. We’re always happy to help. - Reed
Written by a customer while visiting frigidaire.com
Customer Rating
4
Not a fan of temperature control
on March 1, 2024
Posted by: Baking Betty
[This review was collected as part of a promotion.] I love everything about this double wall oven except one thing! The air fryer is so good that I bought a 2nd air fryer rack. However, if are making wings, bake them at 375 for 15-20 minutes. Then pull them off a pan and on the air fryer rack and air fry for another 10-15 minutes. This will avoid being smoked out of the house.
However, I really dislike that the temps are in 25° increments. I have a cookie recipe that does best at 365°. I love to bake and have had to spend time tweaking recipes and cook times. 350° to 375° is a massive jump in heat. Which is even more important when ovens can be hotter or colder than what it is set to. Up to 25° or more depending on the oven.
However, I really dislike that the temps are in 25° increments. I have a cookie recipe that does best at 365°. I love to bake and have had to spend time tweaking recipes and cook times. 350° to 375° is a massive jump in heat. Which is even more important when ovens can be hotter or colder than what it is set to. Up to 25° or more depending on the oven.
Written by a customer while visiting frigidaire.com
Customer Rating
4
Finally an oven that works!
on December 26, 2022
Posted by: Luxspa
[This review was collected as part of a promotion.] I am a baker & other makers just have not produced the baking results I expect. Now my cakes turn out light & things are cooked evenly. I am thrilled! One problem however is that there is not a trim kit that covers the opening & there is a 2 gap between the wall & my 30 inch double wall oven. I will have to have a carpenter do something with this. Frigidaire could make this an easy fix! I’ve had two other ovens there that fit perfectly! Please make a trim kit! This adds expense from a carpenter, a painter, & still will not look good. One little strip of stainless steel would prevent this gap! Please make a trim kit!!
Written by a customer while visiting frigidaire.com
Customer Rating
1
Got on Error Code the 2st day
on May 2, 2023
Posted by: David_somerset
[This review was collected as part of a promotion.] Got an L45 error code the 1st day, did a pre bake to 350 per the set up instructions, then it started beeping and flashing an error code, what a piece of crap
Response from frigidaire.comBy Ruth, Online Outreach Specialist, May 3, 2023
Hi, David. We're sorry you had this experience, which caused you to feel this way. We understand the importance of having new and working appliances in your new home. We see that this has already been coordinated with one of our authorized service providers. We hope that it will be fixed soon. If you need more assistance, please connect with us via live chat at Frigidaire.com or via phone at 800-374-4432, Mon-Fri, 8:30 a.m.–8:00 p.m. EST.
Best Regards,
Ruth
Best Regards,
Ruth
Written by a customer while visiting frigidaire.com