Customer reviews from frigidaire.com
Frigidaire - Professional 30" Built-in Electric Double Wall Oven with Total Convection - Stainless Steel
Average customer rating
4.6
(141 Reviews)
Rating breakdown 141 reviews
5 Stars
108
4 Stars
21
3 Stars
3
2 Stars
5
1 Star
4
Customer Reviews for Frigidaire - Professional 30" Built-in Electric Double Wall Oven with Total Convection - Stainless Steel
Customer Rating
1
Horrible quality!!! Avoid.
on December 23, 2024
Posted by: Paul 2024
Suggest avoiding Frigidaire period. Renovated kitchen & purchased five Frigidaire Professional line appliances. Have used for less than 2 months and have had 4 repair visits on two appliances. Double oven arrived with glass broken (1st repair), Double oven bottom oven won't close completely (another visit), Dishwasher arrived with interior mangled - exterior was fine so not damage on delivery. Took separate appointments to tell me that it was beyond repair (this after sending pictures to Frigidaire visibly showing damage). Frigidaire was not going to replace - thank goodness Brandsmart replaced without Frigidaire authorization. The dishwasher NEVER should have left the facility - horrible QC. I will NEVER, EVER, EVER BUY ANOTHER FRIGIDAIRE OR ELECTROLUX APPLIANCE.
Response from frigidaire.comBy Chris, Online Outreach Specialist, December 24, 2024
We're sorry to hear that you had a bad experience with your oven in such a short time. Please know that it's important for us to hear if our products are meeting our consumers' expectations, and we understand a technician is in the process of resolving your concerns. In the event they are unable to, please don't hesitate to connect with us via Live Chat at www.frigidaire.com or call us at 1-800-374-4432, Monday-Friday, 8:30 a.m.–8 p.m. EST, and we’ll be happy to assist.
Best Regards
-Christian
Best Regards
-Christian
Written by a customer while visiting frigidaire.com
Customer Rating
1
Convention Roast does not pre-heat
on January 9, 2026
Posted by: dissatified_customer
I am very disappointed in this product. The cooking features, as explained in the Manual, have a preheat setting. For example, the bake, Air Fry, Broil and Convention Bake pre-heat. In the Manual on page 26 it clearly states that Convention Roast should preheat. When using convection roast, it does not pre-heat, which means you do not know when the oven has reached the temperature that was set. I spoke to Frigidaire support person who stated that was a problem and since the oven had less then 48 hours it could be replaced. The Oven was replace but the new Oven has the same problem. Is this a Manufacture defect? How do I get oven that works as stated in the manual.
Response from frigidaire.comBy Patrick, Online Outreach Specialist, January 12, 2026
Hi JC! Thank you for sharing your experience with your oven. We are very sorry to hear about the issues with the Convection Roast function not preheating as described in the manual, even after replacing your original oven. We understand how frustrating this must be, particularly when you expected the appliance to perform according to the instructions.
While we were unable to locate any contact with us pertaining to your concerns. We would like to ensure that you are properly assisted, and your appliance is performing as designed. So that we can do so, please chat with us by going to www.frigidaire.com or call us at 1-800-374-4432 Monday-Friday 8:30 am-8 pm EST, and we will dive right in. We look forward to speaking with you! - Patrick
While we were unable to locate any contact with us pertaining to your concerns. We would like to ensure that you are properly assisted, and your appliance is performing as designed. So that we can do so, please chat with us by going to www.frigidaire.com or call us at 1-800-374-4432 Monday-Friday 8:30 am-8 pm EST, and we will dive right in. We look forward to speaking with you! - Patrick
Written by a customer while visiting frigidaire.com
Customer Rating
5
Could not wait to use it!!
on December 17, 2022
Posted by: Roshanda
[This review was collected as part of a promotion.] I was so excited to use my new Double Wall Oven after it was installed, I used it the same day. I love all the features it has made some of the other small appliances I own no longer needed. I am going to truly enjoy using my new oven
Written by a customer while visiting frigidaire.com
Customer Rating
4
Nice oven
on February 10, 2023
Posted by: Sister 1
[This review was collected as part of a promotion.] The ovens works great! The only thing I don’t like about it is the Air Fryer feature, it makes a mess when you use it.
Written by a customer while visiting frigidaire.com
Customer Rating
5
New oven
on March 5, 2023
Posted by: Bobthebuilder8
[This review was collected as part of a promotion.] Replaced a 30 year old double oven with this Frigidaire pro. So far very happy with the fit, finish, and function. Hoping to get 30 years out of this one. Only complaint is the power cable could be longer. Would make installation a bit easier.
Written by a customer while visiting frigidaire.com
Customer Rating
4
on April 25, 2023
Posted by: Alaska23
[This review was collected as part of a promotion.] There seem to be some issues with both ovens working simultaneously, have submitted a warranty service request and expect it to be resolved soon.
Written by a customer while visiting frigidaire.com
Customer Rating
5
on May 13, 2023
Posted by: PKHMAN
[This review was collected as part of a promotion.] Our professional series Double Wall Oven with Total Convection is wonderful to bake with. With features such as air frying and convection cooking it opens up new ways to prepare food. The steam baking feature is new to me but am looking forward to trying.
Written by a customer while visiting frigidaire.com
Customer Rating
5
Easy
on September 9, 2023
Posted by: Wennie
[This review was collected as part of a promotion.] Easy to use & Good looking.
Written by a customer while visiting frigidaire.com