Customer reviews from frigidaire.com
Frigidaire - Professional 30" Built-in Electric Double Wall Oven with Total Convection - Stainless Steel
Average customer rating
4.6
(149 Reviews)
Rating breakdown 149 reviews
5 Stars
115
4 Stars
22
3 Stars
3
2 Stars
5
1 Star
4
Customer Reviews for Frigidaire - Professional 30" Built-in Electric Double Wall Oven with Total Convection - Stainless Steel
Customer Rating
2
Not Very Professional Professional Oven
on August 22, 2023
Posted by: Hatdewey
[This review was collected as part of a promotion.] Oven is fine. But, you can only select temperatures in 25 degree increments.You can’t cook at 385 or 365 or 345. And, you cannot turn the temp up or down slightly. Calling customer service was a joke.
Response from frigidaire.comBy John, Online Outreach Specialist, August 25, 2023
Hi there, Hatdewey. We are disheartened to hear this has been your experience with your wall oven in such a short time. Please know this is not the effortless experience we strive for, and if you give us a chance, we would like the opportunity to investigate your concerns further to properly assist you. At your convenience, please contact us via Live chat or call us at 1-800-374-4432, Monday–Friday, 8:30 a.m.–8 p.m. EST, and we will dive right in. We look forward to hearing from you! Best regards, John.
Written by a customer while visiting frigidaire.com
Customer Rating
4
Wasn't into baking until I got this Oven.
on August 21, 2023
Posted by: Fayetteville_Keith
[This review was collected as part of a promotion.] I selected this oven because it was the same series as the gas range top and dishwasher that I had chosen. I really never thought of an oven as any more than just a basic appliance that takes more time than a microwave so I didn't use it much. This oven, is not that. I use the air fryer function all of the time for anything from dino nuggies to reheating pizza, making grilled cheese sando's, it is great. I have a large family so being able to use this large of an air fryer is amazing, we can all have hot food at the same time instead of having to work in batches. The only issue that I have had is the display will occasionally go out and I have to flip the power breaker to the oven off and then back on to reset it and it will come back on. If it weren't for that I would have given it 5 stars. I almost never used an oven before but this thing is so easy I use it all the time now.
Written by a customer while visiting frigidaire.com
Customer Rating
5
New Construction Home
on August 18, 2023
Posted by: Loves shoes
[This review was collected as part of a promotion.] I have not owned any Frigidaire appliances before, but the double wall oven with convection is amazing, and I am very pleased that the builder had already installed these appliances.
Written by a customer while visiting frigidaire.com
Customer Rating
5
Great Stove, Great Value
on July 26, 2023
Posted by: ConejoJoe
[This review was collected as part of a promotion.] The stove is an incredible upgrade to an older advantium. Plenty of value for the money when we bought on a July 4th special. Responsiveness from customer service was quick to resolve an installation issue. Glad we bought this oven.
Written by a customer while visiting frigidaire.com
Customer Rating
2
Quality Issues
on July 19, 2023
Posted by: Badger399
[This review was collected as part of a promotion.] The first one installed was wired wrong by the installers and burned up when turned on. The replacement came 3 weeks later and shutdown after a few minutes with error code F47. The third one arrived 3 weeks later and has some issue with bottom door scrapping against the frame that could not be adjusted. It wasn’t worth trying a fourth so we decided to live with it. Then, the first time my wife used it she pushed the light button a little too long and another code came up and oven stopped working. After a little research it was something called sabbath mode. Push the light button for 3 seconds and it goes away. Who would use such a thing? It was an oh by the way in the front of the manual. The oven so far is working and has some nice features.
Response from frigidaire.comBy Rowena , Online Outreach Specialist, July 20, 2023
Hello! We're happy to know this unit is a perfect fit for you, except for the sabbath mode features. This appliance provides special settings for use when observing the Jewish Sabbath/Holidays. Sabbath mode disables all audible tones or visual display changes on the oven control. Bake is the only cooking feature available while in the Sabbath mode. Most oven controls are locked during Sabbath mode. We recommend that you consult your user manual for further information on how to operate this equipment effectively. Should you have any additional any concerns, please connect with us via Live Chat or at 1-800-374-4432 Monday-Friday 8:30 am-8 pm EST and we will be happy to assist.
Written by a customer while visiting frigidaire.com
Customer Rating
1
Hasn't Worked Properly Since Day One
on July 14, 2023
Posted by: DavidSomerset
I've been getting an F45 error message for months, the warranty appliance repair company has been here SIX times, still not fixed! Frigidaire refuses to replace it! Do not buy from these crooks! They refuse to admit they sold me a lemon for an oven. Three months of not being able to use my oven.
Response from frigidaire.comBy Angel, Online Outreach Specialist, July 17, 2023
Hello, DavidSomerset!
We never like to see our family unhappy with their appliance or the service provided. We would love it if you gave us another chance to possibly make things better. Should you have any additional questions or concerns, please don't hesitate to connect with us via Live Chat or call us at 1-800-374-4432, Monday-Friday, 8:30 a.m.–8 p.m. EST, and we’ll be happy to assist.-Angel
We never like to see our family unhappy with their appliance or the service provided. We would love it if you gave us another chance to possibly make things better. Should you have any additional questions or concerns, please don't hesitate to connect with us via Live Chat or call us at 1-800-374-4432, Monday-Friday, 8:30 a.m.–8 p.m. EST, and we’ll be happy to assist.-Angel
Written by a customer while visiting frigidaire.com
Customer Rating
5
Nice unit
on July 12, 2023
Posted by: joro4
[This review was collected as part of a promotion.] Don't waste your electricity on the steam clean does not do anything. so many different features that i have no idea how to use. Nice oven
Written by a customer while visiting frigidaire.com
Customer Rating
5
on July 8, 2023
Posted by: Lovemyvizsla
[This review was collected as part of a promotion.] I love it so far. So many features including air fryer. And having double ovens is amazing when you need to cook 2 dishes ar different temps.
Written by a customer while visiting frigidaire.com