Customer Reviews for Frigidaire - Professional 30" Built-in Electric Double Wall Oven with Total Convection - Stainless Steel
Customer Rating
5
on February 16, 2024
Posted by: Berm
[This review was collected as part of a promotion.] New oven to replace original oven in home that was 19 years old. Fit old space well and has many new features did not have. Air fry, steam cooking , steam clean. Nice racks and larger capacity
This replaced my older GE double oven and I cannot believe how inconsistent the heating has been on top and bottom ovens. So disappointing. I cannot trust that 350 is actually 350. I can be 50 degrees off and then next time be exactly right when it preheats. And I’ve never seen an oven drop temp so quickly when door opens briefly.
Response from frigidaire.comBy Christian, Online Outreach Specialist, January 18, 2024
We appreciate you stopping by to share your feedback with us and bringing your concerns to our attention. It sounds like we have an opportunity to really work on your experience with us, and our team would like to step in to see how we can help. At your convenience, connect with us via Live Chat or call us at 1-800-374-4432, Monday-Friday, 8:30 a.m.–8 p.m. EST, and we’ll be happy to assist.
[This review was collected as part of a promotion.] Replaced a 12 year old Frigidaire double oven whose control panel was all digital. Oven works great and the soft close doors are very cool. I see two improvements that could be made. First, the four control knobs are kind of wobbly and ‘loose’ feeling. Second, the timer is awkward and slow to use. I would like to be able to type a time instead of pushing/holding the +/- and under shooting/over shooting the desired time. IOW, it’s too slow to use. That’s it. I’m sure they will be great ovens.
[This review was collected as part of a promotion.] These ovens look awesome and work great. I love the different rack varieties - especially the one that slides out on wheels.
[This review was collected as part of a promotion.] I love my double ovens. The air fryer is a bonus. We use it most. During the holidays having both are super handy.
[This review was collected as part of a promotion.] have used the oven for about 3 weeks now. I love all the cooking features. I used the steam bake and made the most moist chicken ever! looking forward to the air fry. the only disappointment I have is the slow reaction when using the touch screen for the timers.
Poor Wire Routing Design Led to Stove Arcing and Becoming Inoperative.
on November 30, 2023
Posted by: MJ5678
[This review was collected as part of a promotion.] BEWARE - Dangerous Wire Management - I was more than happy to have my new Double Oven installed (PCWD3080AFA). All the great cooking modes and the larger ovens. We were getting ready for next weeks Thanksgiving dinner and our guests. Imagine my dismay when I used the "Lock" mode and heard an arc and snap from within the stove. The oven remained powered and locked and would not function. The oven was removed and upon disassembly found a poorly routed wire for the locking motor pinched between the "Protective cover" and the "Designated Wire Routing Groove" panel. The wire had pinched between the 2 and had arced (the wire was the fuse!). (See picture). Upon further inspection we found the welded/arced area. (See photo). Since the current wire routing design is inadequate, a proper grommet was installed to protect the wiring. (See photo). I understand trying to reduce the costs of appliances but the wiring routing design should never be compromised. Please take heed when you purchase this appliance.
Response from frigidaire.comBy Online Outreach Specialist, December 4, 2023
We appreciate you stopping by to share your feedback with us and bringing your concerns to our attention. It sounds like we have an opportunity to really work on your experience with us, and our team would like to step in to see how we can help. At your convenience, connect with us via Live Chat or call us at 1-800-374-4432, Monday-Friday, 8:30 a.m.–8 p.m. EST, and we’ll be happy to assist.