Customer reviews from frigidaire.com
Frigidaire - Professional 30" Built-in Electric Double Wall Oven with Total Convection - Stainless Steel
Average customer rating
4.6
(155 Reviews)
Rating breakdown 155 reviews
5 Stars
120
4 Stars
23
3 Stars
3
2 Stars
5
1 Star
4
Customer Reviews for Frigidaire - Professional 30" Built-in Electric Double Wall Oven with Total Convection - Stainless Steel
Customer Rating
5
Efficient, Quiet, and Sleek
on November 10, 2024
Posted by: Patrick98
[This review was collected as part of a promotion.] We had the previous version of the Frigidaire Professional Wall Oven and this new version is a night and day difference. It’s 2 times quieter with their new fan configuration, and heats up twice as fast. I’m really impressed with the oven so far. The light up knobs are a really nice touch too! The only thing missing that I would like to see is some type of wifi connection so we could preheat or see how much time is left on cooking.
Written by a customer while visiting frigidaire.com
Customer Rating
5
This double wall oven is GREAT
on November 4, 2024
Posted by: Batman 66
[This review was collected as part of a promotion.] We purchased this from US Appliance. They were great to deal with - especially Jason. Our delivery driver assisted me in getting it onto the porch so that I could get it into the house - more than he was required to do, but much appreciated! We've had it installed for 2 mo now and have used many of the features - all worked great. I read some reviews, saying the fans were loud/noisy - NOT so - at least with this one (and I've got excellent hearing).
It makes doing multiple things at different temps a breeze! It also matches our new gas cooktop, so that's a plus!
Written by a customer while visiting frigidaire.com
Customer Rating
2
Nice but only works in 25° increments!
on October 29, 2024
Posted by: Octobersand
[This review was collected as part of a promotion.] You would think that a "professional" double oven would have the ability to be set to any temperature, but not this one! Nothing in the literature mentioned that fact and only found out after it was installed. Sometimes I need to add 5° to 10° when baking, but I can't do it with this double oven. Nice looking oven and does a fine job, but very disappointed that I can't control the temperature to my liking. Would have been a five star review if it was able to do that, even in 5° increments. Very disappointed with my new appliance I will have to live with for years.
Response from frigidaire.comBy Christi, Online Outreach Specialist, October 30, 2024
Hello, Octobersand. Thank you for sharing your feedback. We’re glad to hear that you’re happy with the oven’s appearance and performance overall, but we understand how important precise temperature control is, especially for specific baking needs. The ability to fine-tune temperature adjustments is valuable to many, and we apologize for any disappointment caused by the current settings limitations.
Our team will evaluate your review to help implement future design improvements to our product lines. Knowing what is most important to our family only helps us design more products with a better understanding of what is needed for you. Please know that we strive to produce quality products, and your feedback does not go unnoticed. If there is anything we can do to improve your experience, please let us know. You can reach out to us by live chat at Frigidaire.com or by phone at 1-800-374-4432. Monday through Friday, 8:30 a.m. to 8:00 p.m. EST, and our experts will be happy to assist. - Christi
Our team will evaluate your review to help implement future design improvements to our product lines. Knowing what is most important to our family only helps us design more products with a better understanding of what is needed for you. Please know that we strive to produce quality products, and your feedback does not go unnoticed. If there is anything we can do to improve your experience, please let us know. You can reach out to us by live chat at Frigidaire.com or by phone at 1-800-374-4432. Monday through Friday, 8:30 a.m. to 8:00 p.m. EST, and our experts will be happy to assist. - Christi
Written by a customer while visiting frigidaire.com
Customer Rating
5
Looks great
on October 28, 2024
Posted by: CJGonzalez
[This review was collected as part of a promotion.] We absolutely love how they look and all it's functions
Written by a customer while visiting frigidaire.com
Customer Rating
5
Wife likes it. Happy wife!
on October 19, 2024
Posted by: ClarkC
[This review was collected as part of a promotion.] Happy wife, Happy life. Wife likes it.
Written by a customer while visiting frigidaire.com
Customer Rating
5
Great oven
on October 17, 2024
Posted by: Sdel1234
[This review was collected as part of a promotion.] Lots of features. Feels very sturdy. Can't wait to use it all the time.
Written by a customer while visiting frigidaire.com
Customer Rating
3
Pros and Cons
on September 27, 2024
Posted by: cookingwcarlee
[This review was collected as part of a promotion.] There are pros and cons to this oven. We love the size and the cooking options. We bought a second glider rack because we loved the one it came with so much.
It heats relatively accurately, but sometimes forgets to come back up to temperature after the door has opened. You have to adjust the temp in order to wake it back up. Also, the timer has quit working twice already and we've only been using the appliance for a few months. You have to flip the breaker to reset it. Such an expensive and new appliance should have a working timer.
It heats relatively accurately, but sometimes forgets to come back up to temperature after the door has opened. You have to adjust the temp in order to wake it back up. Also, the timer has quit working twice already and we've only been using the appliance for a few months. You have to flip the breaker to reset it. Such an expensive and new appliance should have a working timer.
Response from frigidaire.comBy Jaycee, Online Outreach Specialist, September 30, 2024
Thank you for taking the time to provide us with a review and for bringing this up.
It's important for us to hear if our products are meeting our consumers' expectations as we strive to produce quality products, and your feedback does not go unnoticed in regards to the oven temperature and timer feature.
Please know that our design and engineering teams are constantly monitoring our brand pages for any feedback and suggestions as we constantly strive to be the best home appliance company in North America!
If there is anything we can do to improve your experience and have any specific assistance with the appliance, feel free to call us by dialing 1-800-374-4432 or via Live Chat, Monday-Friday, 8:30 a.m.–8:00 p.m. EST, and we will exhaust all our options to help you.
Best Regards,
Jaycee
It's important for us to hear if our products are meeting our consumers' expectations as we strive to produce quality products, and your feedback does not go unnoticed in regards to the oven temperature and timer feature.
Please know that our design and engineering teams are constantly monitoring our brand pages for any feedback and suggestions as we constantly strive to be the best home appliance company in North America!
If there is anything we can do to improve your experience and have any specific assistance with the appliance, feel free to call us by dialing 1-800-374-4432 or via Live Chat, Monday-Friday, 8:30 a.m.–8:00 p.m. EST, and we will exhaust all our options to help you.
Best Regards,
Jaycee
Written by a customer while visiting frigidaire.com
Customer Rating
5
Great double oven unit
on September 18, 2024
Posted by: Dd5193
[This review was collected as part of a promotion.] Have had the unit for a couple of week and it performs beautifully in all of the modes we have tried thus far.
Written by a customer while visiting frigidaire.com