Customer reviews from Garmin
Garmin - epix Pro (Gen 2) Standard Edition 42mm Fiber-Reinforced Polymer - Silver with Whitestone Band - (2024)
Average customer rating
4.4
(67 Reviews)
Rating breakdown 67 reviews
5 Stars
46
4 Stars
11
3 Stars
6
2 Stars
2
1 Star
2
Customer Reviews for Garmin - epix Pro (Gen 2) Standard Edition 42mm Fiber-Reinforced Polymer - Silver with Whitestone Band - (2024)
Customer Rating
5
Great features!
on October 23, 2025
Posted by: Charlotte
I decided to update from an older Garmin. A great decision!
Written by a customer while visiting Garmin
Customer Rating
3
Pros/cons
on October 24, 2025
Posted by: Mastersswimmer
I purchased this because they no longer make the Swim2. I am a competitive Masters Swimmer but also do triathlons. In the swim feature this watch is completely screwed up regarding calorie count. I still have my Swim2 but it no longer holds a charge more than a day. I have been wearing them both during swim practice. The swim2 still keeps track of everything but has always been a little off on yardage. I may swim 4000yds and the Swim2 tracks only 3600 (despite it being all swimming, not kicking). The Epix is accurate for yardage but INACURRATE for calories. It has tracked that I've burned 200 less calories than swim2 on some days. Other days it thinks I've burned 2600 calories in an hour of swimming. That is a bit frustrating. Also, the sleep measure is off. If I go to sleep at 8:50pm I'm asleep by a little after 9pm yet the Epix data says I fell alseep at 10:15pm?? The Epix is much higher tech than swim2 with tons more features because also used for triathlons or lots of other activities. I have an old Garmin Forerunner 935 that I've kept using for running and biking so I really didn't need to spend the $ on Epix but thought it would be as good as Swim2. It isn't.
On the Plus side, all the fancy features, including O2 sat monitoring are nice.
If you are looking for a new high tech multi-sport watch I think Epix is great in that regard. However, if you are a swimmer, and just want a Swim2 replacement you can probably find something to do the job at a lower price tag. I've added pictures of the inaccurate calorie count. Also, my recovery HR was never as low as it documents.
On the Plus side, all the fancy features, including O2 sat monitoring are nice.
If you are looking for a new high tech multi-sport watch I think Epix is great in that regard. However, if you are a swimmer, and just want a Swim2 replacement you can probably find something to do the job at a lower price tag. I've added pictures of the inaccurate calorie count. Also, my recovery HR was never as low as it documents.
Response from GarminBy Garmin, Care, October 25, 2025
Hi! I would recommend pairing your chest strap with your new watch. This should help clear up the issue you saw with high calorie count. If you still have an issue, I found some articles that might be helpful for you.
• "How are Calories Burned Calculated For a Swim Activity on a Garmin Watch?" - http://ms.spr.ly/6425t6vEh
• "Burned Calories Calculated on My Garmin Device Are Wrong" - http://ms.spr.ly/6426t6v16
For sleep tracking, with the duration the watch uses heart rate to track it. If your heart rate was higher in the beginning, then settled that would be why you saw a delay. You can also edit the duration in the Garmin Connect app if you would like.
You can also call our phone number for North America is 1-800-800-1020. The office is opened Monday through Friday, between 7am - 7pm Central Time.
• "How are Calories Burned Calculated For a Swim Activity on a Garmin Watch?" - http://ms.spr.ly/6425t6vEh
• "Burned Calories Calculated on My Garmin Device Are Wrong" - http://ms.spr.ly/6426t6v16
For sleep tracking, with the duration the watch uses heart rate to track it. If your heart rate was higher in the beginning, then settled that would be why you saw a delay. You can also edit the duration in the Garmin Connect app if you would like.
You can also call our phone number for North America is 1-800-800-1020. The office is opened Monday through Friday, between 7am - 7pm Central Time.
Written by a customer while visiting Garmin
Customer Rating
5
Love it
on October 25, 2025
Posted by: jamesjames
The watch that keeps giving! A friend has one and was trying to convince me for a year or so to get one, and i love it!
Written by a customer while visiting Garmin