Customer reviews from Garmin
Garmin - epix Pro (Gen 2) Standard Edition 42mm Fiber-Reinforced Polymer - Silver with Whitestone Band - (2024)
Average customer rating
4.4
(67 Reviews)
Rating breakdown 67 reviews
5 Stars
46
4 Stars
11
3 Stars
6
2 Stars
2
1 Star
2
Customer Reviews for Garmin - epix Pro (Gen 2) Standard Edition 42mm Fiber-Reinforced Polymer - Silver with Whitestone Band - (2024)
Customer Rating
1
Epix
on April 11, 2024
Posted by: Megss
There is no information on how to call somebody to get help to run this watch. I’ve tried every forum to look up how to get my text messages to come through and no luck. I did do the text to talk. No one was able to help me
Response from GarminBy Garmin, April 15, 2024
Thank you for your review and experience with the epix Pro (Gen 2). We would like to discuss this further over email. If you would please email us at
product.support@garmin.com.
product.support@garmin.com.
Written by a customer while visiting Garmin
Customer Rating
4
Like it not love it
on April 18, 2024
Posted by: Jamma
Without any basic instructions, I have found it frustrating to figure things out. I'm disappointed that I have to enter my walk info into the app on my phone. I have tried looking up my questions online and haven't found the answers. A lot of trial and error.
Response from GarminBy Garmin, April 22, 2024
Thank you for your review.
Written by a customer while visiting Garmin
Customer Rating
4
Mostly great
on May 30, 2024
Posted by: Backcountry Skier
I got this watch for the following reasons: AMOLED display, touch screen, more advanced heath and fitness tracking, and to track all of my activities which include wake surfing, hiking, running, trail running, and downhill and backcountry skiing. The watch looks great, touch screen work great, and it tracks everything beautifully EXCEPT backcountry skiing. It will still be calculating changes in elevation even though it says I am transitioning. It will also say I am transitioning even after I have restarted after a break on the uphill. There is also roughly a 500-1000 foot difference between this watch and my husband's Coros. I am not sure where the issue is but it may be with the wonky transition tracking.
I do wish it was a little easier to toggle between an imported course and the various backcountry screens once I've started moving as well.
Response from GarminBy Garmin, June 3, 2024
Thank you for your review.
Written by a customer while visiting Garmin
Customer Rating
5
Happy Girl
on May 30, 2024
Posted by: Spinmom
I’ve had my watch about a month. I’m never going back to Apple! This watch is worth the money. I that I can check my stress levels. Monitor my workouts and know when my body needs recovery.
Response from GarminBy Garmin, June 3, 2024
Thank you for your review.
Written by a customer while visiting Garmin
Customer Rating
5
Amazing watch!
on June 1, 2024
Posted by: Jules97
I bought the Epix Pro Sapphire 42mm last month and I’m loving it, even though it was not my first choice. I originally wanted the Forerunner 965 due to its slimmer profile and the price, while still having all the features I wanted. Unfortunately my wrist is only 6” in diameter so the 51mm watch face was way too large. The Epix Pro 42mm still has all the features I wanted (built in mapping and routing + cycling + rowing) and the AMOLED display, so it was the next best choice and doesn’t disappoint. It’s incredibly easy to use, intuitive, is just as accurate for gps as my Edge, and the display is amazingly clear. I no longer have to carry my bike computer for well known routes just to get the stats and I no longer have to keep track of extra gear on a ride. Only downside is the extra height of the face. It feels noticeably bulkier than the F965 but I’m used to it now and it’s less noticeable the longer I wear this amazing watch. Doesn’t disappoint!
Response from GarminBy Garmin, June 3, 2024
Thank you for your review.
Written by a customer while visiting Garmin
Customer Rating
5
Love the battery life!
on June 23, 2024
Posted by: Carina
I’ve had the Epic Pro for about 5 weeks. It keeps track of my workouts, sleep, rest days. Lets me know if I’m ready for another hard workout.
Response from GarminBy Garmin, June 28, 2024
Thank you for your review.
Written by a customer while visiting Garmin
Customer Rating
4
Love the watch, heart rate inaccurate
on June 30, 2024
Posted by: Jen0000000
The watch is lovely and quite comfortable even while sleeping. Heart rate stays really low for the first ten minutes of my run (when other devices and manual say otherwise) and then sometimes will shoot up to 175+ for the entire hour after. Struggling to find a device that actually tracks the heart rate accurately.
Response from GarminBy Garmin, July 2, 2024
Thank you for your review.
Written by a customer while visiting Garmin
Customer Rating
5
Amazing piece of tech
on July 6, 2024
Posted by: DreCruceanu
I am so happy I got the Epix Pro. I had an Apple Watch and a Fitbit before this but none of the two can compare!!
Response from GarminBy Garmin, July 8, 2024
Thank you for your review.
Written by a customer while visiting Garmin