Customer reviews from Mattel Creations
Hot Wheels - City T-Rex Chomp Down Playset
Average customer rating
3.8
(34 Reviews)
Rating breakdown 34 reviews
5 Stars
18
4 Stars
5
3 Stars
3
2 Stars
1
1 Star
7
69%of customers recommend this product.
(
18 out of
26)
Customer Reviews for Hot Wheels - City T-Rex Chomp Down Playset
Customer Rating
3
Non working track
on May 28, 2024
Posted by: mommaspoon2
My sister in law bought this for my son for Christmas but this is the first time we are getting it out. It goes together except for the last part of the ramp. It will not stay connected and therefore we cannot run the track.
Response from Mattel CreationsBy Mattel Consumer Services, May 29, 2024
Sorry to hear this! For assistance, please contact our Consumer Services team. They can be reached by phone at 1-800-524-8697 and are available Monday - Friday, between 9a.m. – 6p.m. EST.
Written by a customer while visiting Mattel Creations
Customer Rating
1
Horrible Product
on December 25, 2024
Posted by: Michelle123124
from Knoxville, TN
My son just got this as a Christmas gift. It is horrible. It works one out of every 30 or so tries. Very frustrating. Do not buy.
No, I would not recommend this to a friend.
Response from Mattel CreationsBy Mattel Consumer Services, December 26, 2024
We're sorry to hear about your disappointment. Don't hesitate to reach out to our Customer Service Team at 800-524-8697, Mon.- Fri., 9am - 6pm EST if you experience any quality issues. https://service.mattel.com/us/ContactUs.aspx
Written by a customer while visiting Mattel Creations