Customer reviews from Mattel Creations
Hot Wheels - City T-Rex Chomp Down Playset
Average customer rating
3.8
(34 Reviews)
Rating breakdown 34 reviews
5 Stars
18
4 Stars
5
3 Stars
3
2 Stars
1
1 Star
7
69%of customers recommend this product.
(
18 out of
26)
Customer Reviews for Hot Wheels - City T-Rex Chomp Down Playset
Customer Rating
5
Wonderful birthday present!
on December 13, 2022
Posted by: NeptuneLily
[This review was collected as part of a promotion.] If your child loves dinosaurs and race tracks, this is the perfect gift. My sons love taking turns to see which car is the fastest. My only complaint is I wish it came with a few more cars, sometimes they shoot under the furniture and it's hard to grab.
Written by a customer while visiting Mattel Creations
Customer Rating
5
So fun
on December 14, 2022
Posted by: MamaRoro
from North Dakota
[This review was collected as part of a promotion.] My son is obsessed with cars and dinosaurs and this toy hits on every level. He’s actually been asking for a “race track” for a while now so he was definitely excited when I presented him with this! We’ve spent tons of time zooming cars through this and I don’t foresee it getting old anytime in the near future.
I would recommend this to a friend!
Written by a customer while visiting Mattel Creations
Customer Rating
3
Fun for kids
on December 14, 2022
Posted by: Amber29
from York PA
[This review was collected as part of a promotion.] I got this Hot Wheels® City T-Rex Chomp Down Playset for my three year old who loves dinosaurs. I will say putting this set together was not too hard but did take a little bit of time. The instructions were quite easy to follow. However, when it comes to playing with this, it does take some time getting used to and a little too much "smashing". It seems you need a good fist to "smash" down on the lever, an open hand does not work. In the end, my child does find this pretty fun to use.
No, I would not recommend this to a friend.
Written by a customer while visiting Mattel Creations
Customer Rating
5
Best gift for a kids who love cars and dinosaur
on December 15, 2022
Posted by: Kinsler2019
[This review was collected as part of a promotion.] Wow, this is a perfect gift to give a kid who love car and truck, when I give this toy to my son his eyes light up. He was so happy. Best feeling as a parent knowing you pick out the best gift for them.
I would recommend this to a friend!
Written by a customer while visiting Mattel Creations
Customer Rating
2
Cool looking but doesn’t work
on July 23, 2023
Posted by: Marcee
from Mississippi
Does not work as intended. Unsure what’s wrong with it.
No, I would not recommend this to a friend.
Response from Mattel CreationsBy Consumer Services, Mattel Consumer Services , August 3, 2023
Please reach out to our Consumer Services team for help here: https://service.mattel.com/us/ContactUs.aspx
Written by a customer while visiting Mattel Creations
Customer Rating
1
Incorrect Part
on December 10, 2023
Posted by: Poor quality control
from Akron Ohio
This was received as a birthday gift. Part D2 was the wrong part and consequently the toy DOES NOT work. Unable to determine how to, where to get the correct part. VERY unfortunate!!!!
No, I would not recommend this to a friend.
Response from Mattel CreationsBy Consumer Services, December 11, 2023
Oh, no! Please give Consumer Support a call at 800-524-8697 Mon.-Fri., 9am-6pm ET for help. Our team would be happy to look into all available options for you.
Written by a customer while visiting Mattel Creations
Customer Rating
5
on December 21, 2023
Posted by: Momof291
from Castro valley, California
My son love dinosaurs and this was the perfect gift! The quality is amazing and it works perfectly every time. He spends hours playing solo and with his siblings. I can't wait to get more Hot Wheels.
Written by a customer while visiting Mattel Creations
Customer Rating
1
Very Disappointing
on December 27, 2023
Posted by: cg36
from West Haven, CT
I would give this zero stars if I could. This is NOT for a 4-year-old. It is difficult to use, and frustrating to those using it. It is impossible to launch the car thru the track. I am so sorry I wasted my money on this. No way to return it. All show, no function. A disappointment for both my son and me on Christmas! I feel like never purchasing another hot wheel track again.
No, I would not recommend this to a friend.
Response from Mattel CreationsBy Mattel Consumer Services, December 28, 2023
Sorry for any disappointment this has caused. For assistance, please contact our Consumer Services team. They can be reached by phone at 1-800-524-8697 and are available Monday - Friday, between 9a.m. – 6p.m. EST.
Written by a customer while visiting Mattel Creations