Customer reviews from hp.com
HP - ENVY 16" WQXGA Touch-Screen Laptop - Intel Core i7-13700H - 16GB Memory - 512GB SSD - Natural Silver
Average customer rating
4.1
(10 Reviews)
Rating breakdown 10 reviews
5 Stars
6
4 Stars
1
3 Stars
1
2 Stars
2
1 Star
0
67%of customers recommend this product.
(
6 out of
9)
Customer Reviews for HP - ENVY 16" WQXGA Touch-Screen Laptop - Intel Core i7-13700H - 16GB Memory - 512GB SSD - Natural Silver
Posted by: KBM Audio Productions
from Toronto
Verified Purchase:Yes
Full of glitches even after reimaging twice.
No, I would not recommend this to a friend.
Written by a customer while visiting hp.com
Posted by: Sam1341
from Vancouver, BC, Canada
Verified Purchase:Yes
4 years ago, I purchased a HP Spectre x360 which served as my work daily driver up until recently. I had high hopes for my HP Envy—that is, until I discovered that the 2.8K screen was quite awful. Although the screen’s resolution on paper isn’t that low, it feel like a much lower-resolution screen with overly large and visible pixels. To my eyes, it feels like staring at a checkerboard grid. I also asked two other people to look at the screen and they too confirmed the problem. I spent over an hour with tech support to figure out if I had faulty hardware or if it was just a software setting that needed to be change. The conclusion was that there was nothing wrong with my device, so I decided to go to a local electronics store. There, I found another HP laptop that looked exactly the same. The Envy with a 4K screen was better, but it still exhibited a similar problem, albeit to a lesser degree. Overall, this is puzzling to me because I’ve never had such a poor experience with a desktop or laptop with a sub 4k screen. I have since purchased a different laptop and I'm content with its lower-grade QHD screen which does not look like a checkerboard to my eyes. Unfortunately, the screen was a dealbreaker for me and I hope that future screen manufactured by HP will be comparable to my 4-year old HP Spectre’s.
No, I would not recommend this to a friend.
Written by a customer while visiting hp.com
Posted by: Ben J.
Verified Purchase:Yes
This is not a gaming laptop but it's equipped like one. Its 13th gen 14 core/20 threads Intel i7 13700H is super fast, the NVIDIA GeForce RTX 4060 is game worthy and the 32 GB RAM is more than enough for just about anything (in 2023, who knows what the future holds). The two Thunderbolt 4 ports are also quite fast but I have yet to test them at their full capacity since I don't have enough devices to reach 40 Gbps; my external SSD is limited to 4.8 Gbps which I easily get every time. It came with a touch screen which I don't need nor use so I won't comment on it. The track pad is a joy to use. Overall design is pleasing and seems solid.
Windows 11 however is not my cup of tea, there are a few bugs with it and setting it up is a hassle but it's the reason I bought a new laptop, Windows 10 going out of support next year.
I shopped for weeks before choosing this laptop and price/performance/quality, it's the best I could find. Having done business with HPE on the server side for years, I trust this company to provide quality products. This laptop came in a bundle with an extra 3 year warranty which I wouldn't have paid for since I think this laptop doesn't need it. But even with the warranty, the price was better than the competition (that doesn't have this warranty) for the performance and quality it offers.
Windows 11 however is not my cup of tea, there are a few bugs with it and setting it up is a hassle but it's the reason I bought a new laptop, Windows 10 going out of support next year.
I shopped for weeks before choosing this laptop and price/performance/quality, it's the best I could find. Having done business with HPE on the server side for years, I trust this company to provide quality products. This laptop came in a bundle with an extra 3 year warranty which I wouldn't have paid for since I think this laptop doesn't need it. But even with the warranty, the price was better than the competition (that doesn't have this warranty) for the performance and quality it offers.
I would recommend this to a friend!
Written by a customer while visiting hp.com
Posted by: Damski
from Toronto, ON
Verified Purchase:Yes
Seems very good so far. Screen looks good bezel is pretty small. Startup is lightning fast. Works great for general use plus photo editing not really pushed the intel video card but it seems ok. My only gripe is that it came with a ton of bloatware preinstalled and wiping it and doing a fresh Windows 11 install was trickier than with other laptops I’ve used as you need a driver for the touchpad to work.
I would recommend this to a friend!
Written by a customer while visiting hp.com
Posted by: Anonymous
from Taylor, BC
Verified Purchase:Yes
So far so good. I’ve got an HP Studio G5 that’s served me well for years and have purchased this one for my husband who does photography.
I would recommend this to a friend!
Written by a customer while visiting hp.com
Posted by: ChefShep
from Vancouver, BC, Canada
Verified Purchase:Yes
Excellent laptop, almost as good as the HP Envy I am replacing. Would have been nice to keep the 4 USB ports!
I would recommend this to a friend!
Written by a customer while visiting hp.com
Posted by: Ambrat
Verified Purchase:Yes
Easy to use. Well made product.
Written by a customer while visiting hp.com
Posted by: Realdeal
Verified Purchase:Yes
Great performance for the price point. Wish it was a bit lighter in weight but still good
I would recommend this to a friend!
Written by a customer while visiting hp.com