Customer reviews from hp.com
HP - ENVY 17.3" Full HD Touch-Screen Laptop - Intel Core i7-13700H - 12GB Memory - 1TB SSD - Mineral silver
Average customer rating
4.3
(683 Reviews)
Rating breakdown 683 reviews
5 Stars
446
4 Stars
126
3 Stars
33
2 Stars
24
1 Star
54
80%of customers recommend this product.
(
137 out of
171)
Customer Reviews for HP - ENVY 17.3" Full HD Touch-Screen Laptop - Intel Core i7-13700H - 12GB Memory - 1TB SSD - Mineral silver
Posted by: Stingray
Verified Purchase:Yes
I’ve had an HP all-in-one PC for 8 years that’s performed well so, when it came time to purchase a laptop for mobility the choice was clear. This laptop is super fast and Windows 11 was easy to learn. The unit is sleek with a beautiful display.
Quality
5
Written by a customer while visiting hp.com
Posted by: Nealc
Verified Purchase:Yes
Love to bigger screen. A little heavier, not as easy to open lid. Windows 11 takes getting used to, but it a little easier as you learn. Still it's what I wanted and I'm still happy with it so far.
Written by a customer while visiting hp.com
Posted by: DJ Holly
from Alcoa, TN
Verified Purchase:Yes
Keeps crashing. Touchscreen no longer working. Pointer Pen was not included with the unit. This was to replace my HP Spectre which was/is an excellent business laptop. I don't have the time to spend resolving all the errors on this unit and I suspect Windows 11 (upgraded to Pro) is responsible for the majority of these issues. Printers (Brother brand) not working properly and it's a pain to update the drivers on Windows 11. At this point, this goes on a shelf until someone has the time to resolve all the issues. Is it too much to expect a computer to function correctly out of the box now?
Quality
3
Written by a customer while visiting hp.com
Posted by: Ja_Al
from Indiana
Verified Purchase:Yes
After using this device 5 or 6 times, the key board stopped working. Was forced into restarting the lap top which fixed the issue. Not sure for how long. When loading web pages it takes a while. Nothing is fast about this. However the issue maybe due to the router on my end.
I would recommend this to a friend!
Value
3
Quality
3
Written by a customer while visiting hp.com
Posted by: Mpacjetfan
from Atlanta, GA
Verified Purchase:Yes
Solid laptop with nice large, sharp screen and fast processor. I use it as a sleeker desktop and don’t travel with it much as it’s not all that portable given size and weight. However when I do have the need to travel with it I find it manageable. Perfect fit for my needs.
I would recommend this to a friend!
Value
5
Quality
5
Written by a customer while visiting hp.com
Posted by: gizli
from NJ
Verified Purchase:Yes
HP Envy 17.3 inch works fine but I miss some of the commands I had in windows 10
I would recommend this to a friend!
Value
5
Quality
5
Written by a customer while visiting hp.com
Posted by: DonGles
from Florida
Verified Purchase:Yes
Excellent computer my client loved it
I would recommend this to a friend!
Value
5
Quality
5
Written by a customer while visiting hp.com
Posted by: ROTHJH
Verified Purchase:Yes
Computer has performed well thus far. Bright screen, quiet operation.
Performs well for home use. Touchscreen is nice. Biggest complaint is the stylus pen was not included as advertised. Would prefer the stylus as I do not like fingerprints on the screen.
Performs well for home use. Touchscreen is nice. Biggest complaint is the stylus pen was not included as advertised. Would prefer the stylus as I do not like fingerprints on the screen.
I would recommend this to a friend!
Value
4
Quality
4
Written by a customer while visiting hp.com