Customer reviews from hp.com
HP - ENVY 17.3" Full HD Touch-Screen Laptop - Intel Core i7-13700H - 12GB Memory - 1TB SSD - Mineral silver
Average customer rating
4.3
(683 Reviews)
Rating breakdown 683 reviews
5 Stars
446
4 Stars
126
3 Stars
33
2 Stars
24
1 Star
54
80%of customers recommend this product.
(
137 out of
171)
Customer Reviews for HP - ENVY 17.3" Full HD Touch-Screen Laptop - Intel Core i7-13700H - 12GB Memory - 1TB SSD - Mineral silver
Posted by: JLBAINA
Verified Purchase:Yes
Easy set-up and arrived quickly after placing my order. Highly recommended.
I would recommend this to a friend!
Written by a customer while visiting hp.com
Posted by: CeeJay067
from Ludington MI
Verified Purchase:Yes
HP is my go-to brand in laptops. I haven't had this particular Envy model very long, but so far I'm very pleased with it. This is my second laptop with the 17.3" touch screen and that feature is a must for me, I'm too spoiled to go back to a smaller screen. As with any upgrade in laptops, there are some differences but I've found them easy to adapt to. Windows 11 didn't do well on my previous HP so had to go back to 10; but it's great on this new laptop.
I would recommend this to a friend!
Written by a customer while visiting hp.com
Posted by: PJC II
Verified Purchase:Yes
HP makes reasonably priced, long lasting laptop computers. I purchased my last one in 2013 and it recently started going into lockdown, so I purchased a new one. This is my second HP laptop and my first one lasted a long time as well.
Written by a customer while visiting hp.com
Posted by: Lupita_81
from Arkansas
Verified Purchase:Yes
Fantastic device, fast! Having a full keyboard makes life so much easier (including the number pad). Also, the emoji key is a fun touch.
My only concern is recently my keyboard locked up completely - hope it is not a sign of troubles to come. Restarting the Laptop resolved the issue.
I would recommend this to a friend!
Written by a customer while visiting hp.com
Posted by: STG1SW
from Daytona Beach, FL
Verified Purchase:Yes
The keyboard has stopped working twice, which has required unloading the keyboard driver and restarting the computer at inconvenient times. I understand that this may be a Windows 11 problem, not an HP problem. Otherwise the laptop is great.
I would recommend this to a friend!
Written by a customer while visiting hp.com
Posted by: Anonymous
from Corvallis, OR
Verified Purchase:Yes
Very happy with my new HP envy laptop 17-cr0797nr. Strongly recommend it.
I would recommend this to a friend!
Written by a customer while visiting hp.com
Posted by: HRRR
from North Carolina
Verified Purchase:Yes
I really like the laptop. It feels and look sleek and has great specs. I am giving 4 stars because the speakers are on the bottom of the laptop and the sound is muffled a bit. Otherwise great laptop.
I would recommend this to a friend!
Value
5
Quality
5
Written by a customer while visiting hp.com
Posted by: Anonymous
from Irvine, CA
Verified Purchase:Yes
I replaced my HP 15 inch laptop with this model. There is nothing to ENVY. One simple example is the location of the on/off switch - small, tiny, hard to see/read and located left of center in the top row.
Without going to 125% enlargement, it's very hard to read the small print.
It is filled with lots of junk from various makers especially Microsoft trying to sell/rent you their 365 program which continually pops up saying you have 3 days left until Excel, word , pwr pt etc disappear while the HP brochure says you can keep Excel, Word for free.
Without going to 125% enlargement, it's very hard to read the small print.
It is filled with lots of junk from various makers especially Microsoft trying to sell/rent you their 365 program which continually pops up saying you have 3 days left until Excel, word , pwr pt etc disappear while the HP brochure says you can keep Excel, Word for free.
Lots of popups continually with junk - I have only spent a few days wasting time trying to figure everything out and it took quite a while to download info from my older HP.
Unit isn't slim or light than my 15 inch.
Keyboard letters are light blue and very hard to read.
This really isn't a laptop it's really a big table top.
The plastic on the transformer was hard to remove and the parts you couldn't remove were
badly scratched.
Keyboard letters are light blue and very hard to read.
This really isn't a laptop it's really a big table top.
The plastic on the transformer was hard to remove and the parts you couldn't remove were
badly scratched.
Value
2
Quality
2
Written by a customer while visiting hp.com