Customer reviews from hp.com
HP - ENVY 17.3" Full HD Touch-Screen Laptop - Intel Core i7-13700H - 12GB Memory - 1TB SSD - Mineral silver
Average customer rating
4.3 out of 5
4.3
(683 Reviews)
Open Ratings Snapshot
Rating breakdown 683 reviews
5 Stars
446
4 Stars
126
3 Stars
33
2 Stars
24
1 Star
54
80%of customers recommend this product. 
(
137 out of 171
)
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Customer Reviews for HP - ENVY 17.3" Full HD Touch-Screen Laptop - Intel Core i7-13700H - 12GB Memory - 1TB SSD - Mineral silver
Customer Rating
5 out of 5
5
2nd Laptop Purchase
on November 28, 2022
Posted by: Anonymous
Verified Purchase:Yes
The HP Envy 17" laptop is exactly what I was looking to replace an aging desktop unit. Setup was quick and painless and everything is working just fine. This the second HP laptop we have purchased in the past year and I will continue utilizing HP products
Written by a customer while visiting hp.com
Customer Rating
5 out of 5
5
Crispy picture and sound
on August 8, 2022
Posted by: Philip Jacob
from Turlock, CA
Verified Purchase:Yes
Hp has left a good impression on my daughter specially for crispy sound and picture and a good processor to switch between windows and it has truly met her expectations.she is impressed with the enhanced light feature and bang and Olufsen audio control. It is fast indeed.
I would recommend this to a friend!
Written by a customer while visiting hp.com
Customer Rating
5 out of 5
5
HP ENVY Laptop 17-cr0747nr, 17.3" touch screen, window 11
on October 3, 2022
Posted by: Lollie M
Verified Purchase:Yes
When I received this laptop pc it's exactly the laptop I ordered, and was delivered a day early which I appreciated very much! My husband is a computer savvy so he did set up for me.
At the moment there's no issue, and the core i7 is it is fast. I'm so glad I purchased HP Envy laptop 17-cr0747nr,17.3". I would recommend this laptop to anyone who ever is planning to purchase a laptop.
Written by a customer while visiting hp.com
Customer Rating
4 out of 5
4
Great but glitches
on October 6, 2022
Posted by: A.S.
Verified Purchase:Yes
Very nice laptop. Only thing is I feel it glitches once in a while.
Written by a customer while visiting hp.com
Customer Rating
5 out of 5
5
Very Pleased with 17" HP Envy Laptop
on January 3, 2023
Posted by: Anonymous
from Roanoke, Virginia
Verified Purchase:Yes
The HP Envy Laptop 17-cr0797nr is an excellent laptop. It is my fourth HP PC and second 17-inch laptop. I use the laptop mainly for word processing, spreadsheets, and PC gaming. I chose the 17-inch for the greater size of picture. I have found HP's Envy line to be problem-free, rugged, and easy to use right out of the box. My last Envy is over six years old and is still running. It was only replaced because of newer technology and a solid state disc drive. I found the customer service in both selecting just the right laptop and in completing the ordering very helpful. The laptop arrived a day or so before its promised delivery date. A great value for the money - lightening fast and solidly constructed.
I would recommend this to a friend!
Value
5 out of 5
5
Quality
5 out of 5
5
Written by a customer while visiting hp.com
Customer Rating
5 out of 5
5
I Love This Laptop
on January 6, 2023
Posted by: RiMo
Verified Purchase:Yes
I did all the research for two weeks and this is the laptop I found at the end of my search. The best laptop for my budget for its power looks speed and longevity. I started at Dell, but they couldn’t compare and their prices were much higher. I saw the ENVY as the best bang for the buck and then I compared all the Envys until I found the one that would satisfy me.
And it hasn’t let me down. The touchscreen is amazing in it’s beauty and it’s touch. The keyboard fantastic, and the number keys on the right side are essential. Hard to believe you can’t find them on so many laptops. The speakers are good. I wish they faced upward so they don’t sit in my lap, but they are still good. If you’re just going to have one computer for the house and everywhere, for me 17 inches is the way to go. massive amounts of screen can hold anything and everything. Windows 11 is good. Just update the start menu with start 11.
I would recommend this to a friend!
Value
5 out of 5
5
Quality
5 out of 5
5
Written by a customer while visiting hp.com
Customer Rating
2 out of 5
2
Speakers Vibrate and Are Not Loud Enough
on March 19, 2023
Posted by: User00
from California
Verified Purchase:Yes
Memory was not enough, older programs opened too slow. The speakers just plain ...well, the whole laptop vibrates from the speakers, and they are not loud enough, not impressed. The video card doesn't work as well as I had hoped, streaming TV stays low quality sometimes and doesn't upgrade the signal to high quality like some higher quality cards. It appears to try but, doesn't appear to be that good at it. It does start up quick, like 10 seconds, and the touch screen is very responsive.
No, I would not recommend this to a friend.
Value
2 out of 5
2
Quality
2 out of 5
2
Written by a customer while visiting hp.com
Customer Rating
5 out of 5
5
HP makes reliable computers
on August 30, 2023
Posted by: M Bower
from Washington
Verified Purchase:Yes
It's beautiful and so far it's working perfect.
It's my 5th HP computer...in as many years home computers have been around. The HP laptop I replaced has served me well for 7 years....and is being passed on to a student.
I would recommend this to a friend!
Written by a customer while visiting hp.com
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