Customer reviews from hp.com
HP - ENVY 17.3" Full HD Touch-Screen Laptop - Intel Core i7-13700H - 12GB Memory - 1TB SSD - Mineral silver
Average customer rating
4.3
(683 Reviews)
Rating breakdown 683 reviews
5 Stars
446
4 Stars
126
3 Stars
33
2 Stars
24
1 Star
54
80%of customers recommend this product.
(
137 out of
171)
Customer Reviews for HP - ENVY 17.3" Full HD Touch-Screen Laptop - Intel Core i7-13700H - 12GB Memory - 1TB SSD - Mineral silver
Posted by: MGSR
from NEVADA
Verified Purchase:Yes
The keyboard is backlit but still not as clearly visible as my last HP Envy. I would like it to have more contrast. Silver doesn't work.
No, I would not recommend this to a friend.
Value
3
Quality
3
Written by a customer while visiting hp.com
Customer Rating
5
I would suggest that the descriptions tell if they have a keypad and touch screen
on February 11, 2024
Posted by: creins
from Omaha, NE
Verified Purchase:Yes
Nice screen
I would recommend this to a friend!
Written by a customer while visiting hp.com
Posted by: Jmood
from Philadelphia, PA, USA
Verified Purchase:Yes
Easy, quick setup and startup with the laptop. Seems well built and configured.
Written by a customer while visiting hp.com
Posted by: KatChe
Verified Purchase:Yes
It’s nice laptop! Very beautifully made, just wish it was lighter. My 3rd HP computer. Haven’t really had a chance to use it, so can’t comment on performance
I would recommend this to a friend!
Written by a customer while visiting hp.com
Posted by: Sunbury
from Coastal Georgia
Verified Purchase:Yes
I bought the HP ENVY laptop to replace a desktop that was "several" years old. I'm handicapped and I run the Dragon Home speech recognition program. The HP ENVY runs this application very well. Text appears on the screen almost as soon as you speak it.
I would recommend this to a friend!
Written by a customer while visiting hp.com
Posted by: Maelys F
from Sunnyvale California
Verified Purchase:Yes
high functioning, sturdy, good quality and works very well
I would recommend this to a friend!
Written by a customer while visiting hp.com
Posted by: D Baker
from Okc
Verified Purchase:Yes
I love this laptop
I would recommend this to a friend!
Written by a customer while visiting hp.com
Customer Rating
3
No longer a power-user mobile desktop, and hamstrung by poor build-quality...
on September 25, 2022
Posted by: ETB.
from Seaford, DE
Verified Purchase:Yes
Nice aluminum case, chassis feels tight and solid But the screen is plagued by terrible backlight bleed all the way around, indicating shoddy build quality...and there is no recourse for the buyer on that. Yeah, you don't notice it much when watching well-lit video, but every black credit-roll will have a halo around it. The 4K resolution is nice but overall it lacks contrast and there is no way to correct that. The viewing angle is impressive, but contrast plummets even further once off-axis, giving the screen a washed-out look.
A "creator" laptop like the Envy 17 used to ship with a fairly high-end Intel i7 processor, but this year's decision to go with a more mobile-focused chip - the i7-1260p - rather than the expected i7-12700H means that this laptop is only marginally faster than last year's model. Missing out on Intel's big performance increase for 2022 means this computer is a third slower than it should have been. You'll be able to do things efficiently on battery, but this is not the mobile desktop that many were hoping for.
The switch from a power-pin socket to USB-C charging ports is a decision which will cause trouble down the road. Having the USB-C charge cable stick straight out from the side of the laptop by more than an inch (unlike the older flush and swiveling power-pin) is just inviting damage someday. The USB-C port is much harder to locate in low-light conditions, but luckily the aftermarket charger I purchased came with a power indicator light on the end which helps with plugging-in a bit.
The keyboard backlighting is a complete joke - with silver keys instead of black it is much harder to read the letters than before (not enough contrast), and the backlighting appears to be recessed further down into the laptop than on previous models - plenty of light spills out around the base of the keys but not much makes it to the top to shine out through the characters. Also, the numberpad backlighting is noticeably brighter than the rest of the keyboard...probably a build quality issue. It would have been nice to have kept the fingerprint scanner, but they have decided to push facial recognition instead. I was disappointed to not see a physical shutter on the camera, as in an increasingly hacked world buyers do look for that. The touchpad is good, maybe better than on my previous Envy.
The cooling fans are incredibly quiet, so much so that you'll find yourself holding the laptop to your ear to make sure they are working. Doubtless the power-sipping mobile chip helps to keep the heat way down. Thing is, though, when I'm converting video I would rather be plugged-in, generating heat, and finishing the process in half the time!
Nice to see a full-size SD card reader on here - most creator laptops from other manufacturers these days don't offer anything more than micro-SD, if that.
Sound quality is okay...more full-bodied than previous Envy 17's (plenty more mids and some more bass) but overall it is lacking in clarity. This isn't terrible as any sound editing should be done via headphones anyway, but it definitely isn't the Bang & Olufsen magic I've experienced in the past.
I attempted to clone the SSD to a larger replacement one (I couldn't believe HP doesn't offer a 2TB or 4TB option), but the resulting clone - a 2TB Samsung 980 Pro - would not boot, even after five attempts with support from the software's maker. In the end I gave up and used a recovery disk to make a clean install of Win11 instead, and that worked fine. Not necessarily any reflection on HP, but worth knowing about. The design change to the Envy's underside means it is now easier to open the case than before, but you will need star-drive bits as well as Philips to do it.
The new 6E wifi capability is impressive...with a suitably-capable web of routers I am getting almost Ethernet speeds wirelessly and good range throughout the house, plus seamless transition between bands for different device connections e.g. a 2.4ghz printer.
Overall I am a bit disappointed with this year's product - it isn't the upper mid-range "creator" mobile desktop it was intended to be. But you won't find a better setup with HP's gamer laptops or flagship models either...always there is a compromise to be made for a power user on upgradability or SD slot or a numberpad, for example. This year the Envy seems to be more of a compromise than before, but I'd be happier with the compromises presented here if the overall build-quality was better.
ETB
P.S. I am disappointed to see HP's continuing trend of putting nicer options into the Envy 15 than the 17. The 15 is typically used as more of a social media and email-checking web-surfing tool than a serious workstation, and yet it gets nicer screens, 360' flip and touch, faster processors, a fingerprint scanner, better graphics card options, and larger SSD's than the big-screen creator laptop does. Those of us who require a larger screen for processor- and graphics-heavy photo and video editing think that's just dumb.
No, I would not recommend this to a friend.
Written by a customer while visiting hp.com