Customer reviews from hp.com
HP - ENVY 17.3" Full HD Touch-Screen Laptop - Intel Core i7-13700H - 12GB Memory - 1TB SSD - Mineral silver
Average customer rating
4.3
(683 Reviews)
Rating breakdown 683 reviews
5 Stars
446
4 Stars
126
3 Stars
33
2 Stars
24
1 Star
54
80%of customers recommend this product.
(
137 out of
171)
Customer Reviews for HP - ENVY 17.3" Full HD Touch-Screen Laptop - Intel Core i7-13700H - 12GB Memory - 1TB SSD - Mineral silver
Posted by: sis5of7
from Hatfield,Pa 19440
Verified Purchase:Yes
I wish it allowed my Comcast email address to be placed on tool bar-don’t like a new email with outlook
I would recommend this to a friend!
Written by a customer while visiting hp.com
Posted by: LJM2022
from Los Angeles
Verified Purchase:Yes
Lack of tech support will make this my last HP product
No, I would not recommend this to a friend.
Quality
1
Written by a customer while visiting hp.com
Posted by: John1937or1942
Verified Purchase:Yes
I should have dug deeper and found out more about this laptop and it's system.
Written by a customer while visiting hp.com
Posted by: Ryan H.
from Indiana
Verified Purchase:Yes
Only boots up properly part of the time- frequently just get the black startup screen and never-ending circle, turn off, repeat. Hard to request support when it won't even function. Extremely disappointed. This review was submitted on our 2015 pc which the new HP was purchased to replace.
No, I would not recommend this to a friend.
Value
1
Quality
1
Written by a customer while visiting hp.com
Posted by: Frank E
Verified Purchase:Yes
purchased as a Christmas gift. Recipient appears to be very satisfied.
I would recommend this to a friend!
Written by a customer while visiting hp.com
Posted by: Fred007
from Washington DC
Verified Purchase:Yes
a couple of keys on keyboard not working
No, I would not recommend this to a friend.
Written by a customer while visiting hp.com
Posted by: Anonymous
from Tennessee
Verified Purchase:Yes
My HP Envy is the best laptop I've bought. It's the 5th brand I've had and was a much smaller price point than the last one. It's everything I expected and more. I recommend this brand and design to everyone.
I would recommend this to a friend!
Value
5
Quality
5
Written by a customer while visiting hp.com
Posted by: Anonymous
Verified Purchase:Yes
just opened my new computer today, Dec. 4th. I needed to get a new one as my old HP which I had got from you in 2016 was not working properly. When I phoned to get this new one, the old one had stopped working for me to enter anything. I turned it off as I had done many times before but left it off for a couple of days this time. When I turned it back on, it started working prefectly. So I was using it and still am. I thought I better start entering my info. into the new one I bought so am doing that today. I had also taken the old one to a computer repair shop and they could not fix it and said I needed a new one, so I thought I did. But I guess that isn't so but I have the new one now and I guess I better keep it incase the old one starts acting up again.
Written by a customer while visiting hp.com