Customer reviews from Samsung US
Samsung - M50C 27" Smart Tizen FHD Monitor with Streaming TV, HDR10, Built-in Speakers (HDMI, USB) - Black
Average customer rating
4.3 out of 5
4.3
(18 Reviews)
Open Ratings Snapshot
Rating breakdown 18 reviews
5 Stars
10
4 Stars
6
3 Stars
1
2 Stars
0
1 Star
1
50%of customers recommend this product. 
(
1 out of 2
)
Best Buy Privacy Policy
Customer Reviews for Samsung - M50C 27" Smart Tizen FHD Monitor with Streaming TV, HDR10, Built-in Speakers (HDMI, USB) - Black
Customer Rating
5 out of 5
5
Samsung 27" smart monitor
on August 8, 2023
Posted by: gmksrq
[This review was collected as part of a promotion.] very pleased with the 27" Samsung smart monitor. during the pandemic, it was used in my office for my work setup. I occasionally use it to surf the web with a bluetooth keyboard and mouse if I don't want to turn on the laptop. but mostly, use it's smart monitor streaming apps I've installed to watch media and/or connect a streaming/game device to the hdmi port to play games with my 4 yr old grandson.
very happy with this monitor as well as other Samsung products in the house (55" tv, smartphone, headphones, tablet). over the years, I have found that Samsung products are well made and reasonably priced for the quality of the products. Samsung will always be at the top of my list when I need/want a new device.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
4 out of 5
4
Good Quality, Intuitive Menus, Flaky Sometimes
on August 10, 2023
Posted by: Grampappy
[This review was collected as part of a promotion.] Use primarily as computer monitor, with occasional viewing of streaming content. Operates well, except for the screen sometimes turning pink when connected to a computer, locking up, or not turning on (requires unplugging and plugging back in). Colors are pretty true, stand is stable, and menu is intuitive. Have the white color version, also.
Value
4 out of 5
4
Written by a customer while visiting Samsung US
Customer Rating
1 out of 5
1
Don't buy - it will not last
on October 17, 2024
Posted by: CSA68
from Texas
Expertise:Expert
Unit failed about a year and a half from the purchase date. The control button no longer works and I will be looking into other brands. A three hundred dollar item should have better lifespan. The other issue with this model is the contention with the remote control when you have more than one monitor.
No, I would not recommend this to a friend.
Features
2 out of 5
2
Performance
2 out of 5
2
Design
1 out of 5
1
Value
1 out of 5
1
Response from Samsung USBy SamsungOctober 21, 2024
We are very sorry to hear that you are experiencing issues with your monitor. Although your monitor is out of warranty, we invite you to contact Samsung Customer Support for troubleshooting to see if we can resolve your issue over the phone.

If our Customer Support agent determines that service is required, they will review the flat-rate service fee for your monitor. It would not cover the cost of shipping your monitor to us, but does cover the cost of shipping the monitor back to you. You are responsible for shipping fees to Samsung Customer Service; we recommend using a trackable shipping service like UPS.

You can reach Samsung Customer Support at 1-800-SAMSUNG and a representative will gladly help you.

Thank you for choosing Samsung. Again, I am very sorry for the current issue. We look forward to hearing from you.
Written by a customer while visiting Samsung US
Customer Rating
4 out of 5
4
Good enough
on September 28, 2023
Posted by: Dubs04
[This review was collected as part of a promotion.] I kept looking for abuse monitor but it was to expensive. So I settled for two smaller monitors and because they were Samsung it was good enough. The picture quality was the same and the price was even better. Just a bummer that a decent monitor over 32” is going to cost over a grand. I recommend saving money and getting two or three of these. You won’t regret it and neither will you checkbook
Value
4 out of 5
4
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
I have not had the opportunity to try it out
on July 4, 2023
Posted by: STARRSHINE
[This review was collected as part of a promotion.] If I could afford one I would love to use it to its fullest capacity
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Smartest monitor around!
on July 10, 2023
Posted by: Thatmom
[This review was collected as part of a promotion.] My son begged and begged for months for a new monitor to use with his games! He was so surprised when I came home with the smartest monitor around!! 100% best choice out there! He never turns it off!!
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
This monitor is very versatile and feature rich!
on July 13, 2023
Posted by: mabelard
[This review was collected as part of a promotion.] I have had this monitor for a little over 2 years and am still finding new features and capabilities that surprise me. The latest one is that the using a Cloud DVR with cable TV vendor with my Samsung Smart monitor saves me from having to buy a Firestick, Roku or AppleTV.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
4 out of 5
4
It downloaded any Chanel/app I wanted
on July 14, 2023
Posted by: Jennion1block
[This review was collected as part of a promotion.] I was music videos, movies and sports. My family games though..everthing fom xbox_ Playstation5.. to VR.. so it is a great all around monitor.. I even have my PC hooked to so i can surf the web from my couch.. Absolutely love it.
Value
4 out of 5
4
Written by a customer while visiting Samsung US
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