Customer reviews from Samsung US
Samsung - M80C 32" Smart Tizen 4K UHD Monitor with Streaming TV, HDR10, Ergonomic Stand, SlimFit Camera, Built-in Speakers - Spring Green
Average customer rating
4.7
(299 Reviews)
Rating breakdown 299 reviews
5 Stars
228
4 Stars
49
3 Stars
15
2 Stars
5
1 Star
2
17%of customers recommend this product.
(
1 out of
6)
Customer Reviews for Samsung - M80C 32" Smart Tizen 4K UHD Monitor with Streaming TV, HDR10, Ergonomic Stand, SlimFit Camera, Built-in Speakers - Spring Green
Customer Rating
3
Great features but poor quality audio
on February 14, 2024
Posted by: Anonymous
Expertise:Expert
A lot of great features, awesome video quality but awful audio. The built in monitor speakers audio quality is very poor . The audio sounds distorted after increasing volume level above 25. I’ve tried all troubleshooting steps I saw in the support center but still have the same issue . I’ve even maxed out the bass and there is zero bass coming from the audio and sounds 100% treble no matter what I adjust. Highly disappointed as this is the second monitor I’ve bought from Samsung and compared to my Samsung 27" Curved LED Monitor
LC27F591FDNXZA that I bought in 2016, has 100 percent better audio quality compared to my 2024 monitor.
LC27F591FDNXZA that I bought in 2016, has 100 percent better audio quality compared to my 2024 monitor.
No, I would not recommend this to a friend.
Features
3
Performance
3
Design
4
Value
3
Response from Samsung USBy Samsung, February 21, 2024
Thank you for your review. Samsung is committed to providing the best possible product experience, quality, and value. Samsung greatly values our customers’ feedback and we utilize your concerns and opinions in our relentless efforts towards delivering world-class products. We are very sorry to hear this product didn't meet your expectations and hope to have you back as a customer again. If there is anything we can do to assist you and improve your product experience, please don't hesitate to contact Samsung Customer Support via: 1-800-SAMSUNG, available 8AM - 12AM EST (Mon-Fri) / 9AM - 11PM EST (Sat-Sun)
Written by a customer while visiting Samsung US
Customer Rating
3
Average display, smart features are distracting
on January 29, 2024
Posted by: doa70
from NJ
Expertise:Expert
I've had this monitor for about 4 months. The size and picture are very good. However, it doesn't seem to excel any anything in particular. It's not a fantastic display, the camera is proprietary and has additioanlnrequires to use, and the smart features seem to get it the way far too often. I would have been better served with a monitor that didn't include the smart and streaming features.
However, if you're looking for an option that combines a monitor and TV, for a small apartment or dorm room, this may be perfectly adequate. Don't count on that camera though.
No, I would not recommend this to a friend.
Features
3
Performance
3
Design
2
Value
3
Response from Samsung USBy Samsung, January 31, 2024
We are sorry to see that you rated this product 3 stars, which indicates dissatisfaction.
If there is anything we can do to assist you and improve your product experience, please contact Samsung Customer Support via:
1-800-SAMSUNG, available 8AM - 12AM EST (Mon-Fri) / 9AM - 11PM EST (Sat-Sun).
Your thoughts and opinions are very important to Samsung and we hope to hear from you.
If there is anything we can do to assist you and improve your product experience, please contact Samsung Customer Support via:
1-800-SAMSUNG, available 8AM - 12AM EST (Mon-Fri) / 9AM - 11PM EST (Sat-Sun).
Your thoughts and opinions are very important to Samsung and we hope to hear from you.
Written by a customer while visiting Samsung US
Customer Rating
5
Great overall
on January 8, 2024
Posted by: Wizwar
[This review was collected as part of a promotion.] Mostly usef it for work and college rarely play games on it but its perfect for everything.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
Can't mount it AND plug in the USBC
on January 4, 2024
Posted by: Coco
from seattle
Expertise:Expert
I thought I would love this monitor, but I don't just yet. I tried to wall mount it but sadly, the mount that comes with the monitor was not designed with consideration of it's use case. It is too thin for the monitor to be mounted AND plugged into an hdmi or usbc. (They stick out too far)
I bought an off-market wall mount and will try that. Sadly i can't return this monitor. Picture quality is good, refresh rate is at par with others. I do wish you could adjust the zoom levels of the camera, but now I'm asking for a lot.
Features
3
Performance
4
Design
1
Value
4
Response from Samsung USBy Samsung, January 8, 2024
Thank you for your review. Samsung is committed to providing the best possible product experience, quality, and value. Samsung greatly values our customers’ feedback and we utilize your concerns and opinions in our relentless efforts towards delivering world-class products. We are very sorry to hear this product didn't meet your expectations and hope to have you back as a customer again. If there is anything we can do to assist you and improve your product experience, please don't hesitate to contact Samsung Customer Support via: 1-800-SAMSUNG, available 8AM - 12AM EST (Mon-Fri) / 9AM - 11PM EST (Sat-Sun)
Written by a customer while visiting Samsung US
Customer Rating
5
This product has great features
on December 29, 2023
Posted by: Love2shop
[This review was collected as part of a promotion.] This monitor has great features, display quality is great. This product mkes my work easier
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Awesome sauce
on December 27, 2023
Posted by: Cher323
[This review was collected as part of a promotion.] Love it. Don't think I can live without, I would suggest everyone get one
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
A Recommend t the Right Price
on December 23, 2023
Posted by: Gwdetroit
There are things that I live about the monitor - Picture, size, sale price, Smart features. And there are things that made me give it three stars - Bluetooth only audio, Menu that overlap picture, over complicated settings controls, finish on my monitor has some flaws.
Response from Samsung USBy Samsung, December 26, 2023
Thank you for your review. Samsung is committed to providing the best possible product experience, quality, and value. Samsung greatly values our customers’ feedback and we utilize your concerns and opinions in our relentless efforts towards delivering world-class products. We are very sorry to hear this product didn't meet your expectations and hope to have you back as a customer again. If there is anything we can do to assist you and improve your product experience, please don't hesitate to contact Samsung Customer Support via: 1-800-SAMSUNG, available 8AM - 12AM EST (Mon-Fri) / 9AM - 11PM EST (Sat-Sun)
Written by a customer while visiting Samsung US
Customer Rating
5
This is a great monitor
on December 18, 2023
Posted by: Spmonkey
[This review was collected as part of a promotion.] I love the Smart features that improve my productivity
Value
5
Written by a customer while visiting Samsung US