Customer reviews from bestbuy-ca
SMEG - DCF02 Drip 10-Cup Coffee Maker - Cream
Average customer rating
2.7
(6 Reviews)
Rating breakdown 6 reviews
5 Stars
1
4 Stars
1
3 Stars
1
2 Stars
1
1 Star
2
33%of customers recommend this product.
(
2 out of
6)
Customer Reviews for SMEG - DCF02 Drip 10-Cup Coffee Maker - Cream
Customer Rating
3
It does the job
on January 14, 2026
Posted by: Doug
from Newfoundland
10 cups is not quite enough and I can’t press the button again to keep coffee warm past 1 hour so that’s a little inconvenient for my often busy mornings. It looks nice and makes decent coffee but overall I wouldn’t purchase again.
No, I would not recommend this to a friend.
Written by a customer while visiting bestbuy-ca
Customer Rating
4
Good machine to trust
on March 17, 2025
Posted by: Muffey
from Gatineau
I used this coffee machine for almost 2 years and not disappointed. The quality of this SMEG coffee maker has good as when purchased. I will admit that because of its unusual style you need more precision to fill the top with water than other brands. Very important here: put the initial settings for what is called if memory serves right “hard water” so that your coffee will be warmer than the “standard setting “. The instruction book was maybe translated with an erroneous (?) wording but “hard water” mode is working better.
I would recommend this to a friend!
Written by a customer while visiting bestbuy-ca
Customer Rating
1
Poor design
on February 15, 2025
Posted by: Gitte
from London
Drippy pour and lid that you have to remove by hand. Annoying design for the price.
No, I would not recommend this to a friend.
Written by a customer while visiting bestbuy-ca
Customer Rating
1
Don't waste your money
on February 11, 2025
Posted by: sandy
from toronto
I received this as a gift, and what a disappointment. The coffee maker is aesthetically pretty but not practical. The carafe is very cheap and flimsy, with the lettering on the outside peeling off after a year. For a coffee maker valued at over $300 this should not happen.
No, I would not recommend this to a friend.
Written by a customer while visiting bestbuy-ca
Customer Rating
5
No regrets
on December 22, 2024
Posted by: Bevy
from Edmonton, Alberta Canada
I’ve used this machine about three times since I purchased… I prefer instant coffee and bought the kettle as well. I only bought this coffee machine for the days I want a lot of coffee and to look pretty on my countertop.
The three times that I’ve used it, it has worked perfectly and although the water is not as hot as I would like, I just have to nuke it for a bit. I think it is worth the money and not sure why so many people are having problems.
The reviews on the kettle were not great either, but I have never had a problem. Maybe because I live alone? I am the only one that uses it so I take gentle care of both machines.
I am very happy with Smeg and am very happy with this purchase. I highly recommend both machines.
The three times that I’ve used it, it has worked perfectly and although the water is not as hot as I would like, I just have to nuke it for a bit. I think it is worth the money and not sure why so many people are having problems.
The reviews on the kettle were not great either, but I have never had a problem. Maybe because I live alone? I am the only one that uses it so I take gentle care of both machines.
I am very happy with Smeg and am very happy with this purchase. I highly recommend both machines.
I would recommend this to a friend!
Written by a customer while visiting bestbuy-ca
Customer Rating
2
Don’t waste money
on November 3, 2024
Posted by: Cherie
from British Columbia
You can’t fill up the tank in back without having water spill out the back. I have not found trick in two years. It is aesthetically pretty … but not practical as it doesn’t seem to make full 12 cups as most other standard coffee machines do.
No, I would not recommend this to a friend.
Written by a customer while visiting bestbuy-ca