Customer reviews from https://www.asus.com
ASUS - Vivobook Pro 16 OLED K6602 16" Laptop - Intel Core i9 with 16GB Memory - NVIDIA GeForce RTX 4060 with 8GB - 1TB SSD - Quiet Blue
Average customer rating
4 out of 5
4
(2 Reviews)
Open Ratings Snapshot
Rating breakdown 2 reviews
5 Stars
1
4 Stars
0
3 Stars
1
2 Stars
0
1 Star
0
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Customer Reviews for ASUS - Vivobook Pro 16 OLED K6602 16" Laptop - Intel Core i9 with 16GB Memory - NVIDIA GeForce RTX 4060 with 8GB - 1TB SSD - Quiet Blue
Customer Rating
5 out of 5
5
The best
on February 10, 2025
Posted by: Mico177
Frequency of use:Daily
Verified Purchase:Yes
This laptop is amazing hopefully they continue to make more like it. The oled screen the numpad the power and the fingerprint scanner is what this laptop has that no other have
Written by a customer while visiting https://www.asus.com
Customer Rating
3 out of 5
3
EXTREMELY POOR TOUCHPAD DESIGN!
on January 1, 2025
Posted by: TomDee
Frequency of use:Daily
Verified Purchase:Yes
I really love this new ASUS Laptop, except for the angled power connector, which if you happen to move a little too far from the adapter, the plug doesn't come out, instead, it pulls the wiring and the brick, which will eventually damage the angled connector!
I'm especially disappointed with this really crappy touchpad design with the built in mouse buttons. Its REALLY terrible as its EXTREMELY difficult to click the mouse buttons without the mouse pointer moving. This is THE WORST idea I've ever seen!
It's also difficult to get the left button to work unless you are all the way to the bottom left corner of the touchpad.
Having been an IT Administrator for over 20 years, and in IT tech for over 35, this is an EXTREMELY POOR DESIGN.
Response from https://www.asus.comBy CLM, January 2, 2025
Dear TomDee,


Thank you for your comment.



We appreciate your feedback. Information coming from valuable customers, like you, will help us improve our future product offering. Should you need further assistance with the product, please email me at cl-rodel@asus.com and I would be more than happy to help. Or you are most welcome to call Product Support Hotline at: 1(888) 678-3688. Also, you can chat with an ASUS live support agent from the link: https://www.asus.com/us/support/article/1135/.


Thank you for choosing an ASUS product.

Regards,

Rodel
ASUS Customer Loyalty
Written by a customer while visiting https://www.asus.com