Customer reviews from thule-us-ca
Thule - Shield Urban Bike Pannier- Protects 16" MacBook/15.6" PC, 11" tablet, and files- IPX4 Waterproof- Shoulder strap
Average customer rating
4
(4 Reviews)
Rating breakdown 4 reviews
5 Stars
3
4 Stars
0
3 Stars
0
2 Stars
0
1 Star
1
75%of customers recommend this product.
(
3 out of
4)
Customer Reviews for Thule - Shield Urban Bike Pannier- Protects 16" MacBook/15.6" PC, 11" tablet, and files- IPX4 Waterproof- Shoulder strap
Posted by: Tomac18
from Carbondale, CO
Verified Purchase:Yes
This bag is nicely designed and has all of the features a commuter could want. It's unfortunate that this bag is completely let down by the mounting system. This bag has come off of my Trek Allant 8S twice and gone skidding across the pavement. I cannot trust this bag at this point and do not recommend it.
No, I would not recommend this to a friend.
Response from thule-us-caBy Thule Customer Support, August 24, 2023
Thank you for sharing your feedback on the Thule Shield Pannier bags. I am sorry to hear they did not fit your Trek Allant securely.
The Thule Shield is designed to fit to most cargo racks measuring 8-16mm without the need for adapters. It sounds like the rack used with your bike was either not within that specifications, or did not provide adequate mounting points to attach the bag securely.
If you would like troubleshooting assistance on this bag, please contact Thule Customer Support so one of our agents can take a closer look at the system and provide any possible recommendations:
https://help.thule.com/s/contactsupport?language=en_US
The Thule Shield is designed to fit to most cargo racks measuring 8-16mm without the need for adapters. It sounds like the rack used with your bike was either not within that specifications, or did not provide adequate mounting points to attach the bag securely.
If you would like troubleshooting assistance on this bag, please contact Thule Customer Support so one of our agents can take a closer look at the system and provide any possible recommendations:
https://help.thule.com/s/contactsupport?language=en_US
Written by a customer while visiting thule-us-ca
Customer Rating
5
Great Thule bag for my daily commute
on December 28, 2023
Posted by: Pepe!
from Houston
Gender:Male
I use this bag for grocery shopping and my daily work commute (~7 miles each way) attached to my Thule rack on my Santa Cruz MTB, and it looks and works great. After more than 6 months, the bag is working as expected and I highly recommend it. Top quality and design.
I would recommend this to a friend!
Written by a customer while visiting thule-us-ca
Posted by: Imthatguy
from Burlington Vermont
Gender:Male
Verified Purchase:Yes
I bought a pair of these bags over 5 years ago for the wife and they made biking to work a ton easier with no issues with keeping items safe and dry.
Now the kids ride to school and they will get years of quality transport of their gear.
Now the kids ride to school and they will get years of quality transport of their gear.
Super happy!!! 😃
I would recommend this to a friend!
Written by a customer while visiting thule-us-ca
Posted by: JackeRose
from Virginia
Gender:Female
Verified Purchase:Yes
Thule bike packs are the best! I like how roomy they are.
I would recommend this to a friend!
Written by a customer while visiting thule-us-ca