Customer reviews from thule-us-ca
Thule - T2 Pro XTR 2-Bike 2" Hitch Bike Rack- No frame contact- Tool-Free AutoAttach system - Black
Average customer rating
4.6
(210 Reviews)
Rating breakdown 210 reviews
5 Stars
166
4 Stars
20
3 Stars
9
2 Stars
5
1 Star
10
91%of customers recommend this product.
(
183 out of
201)
Customer Reviews for Thule - T2 Pro XTR 2-Bike 2" Hitch Bike Rack- No frame contact- Tool-Free AutoAttach system - Black
Posted by: Jerry
from Portland, Oregon
Verified Purchase:Yes
I just bought this product. It is easy to assemble the parts. high recommend this product.
I would recommend this to a friend!
Written by a customer while visiting thule-us-ca
Customer Rating
3
I would not recommend this bike rack for the price
on June 3, 2023
Posted by: highline101
from Flagstaff, AZ
Verified Purchase:Yes
I have been using the Thule T2 Pro XTR and I have some mixed thoughts about it. I wanted to like this bike rack but I am actually disappointed in the design and for the price, I thought that folks designing and engineering this rack would take into account some important considerations. First, why does the lever handle pull up? It's really awkward. If you have this bike on a truck and your not the tallest person in the world, you have to lift the lever up. We have another bike rack where the lever is level to the ground and you push it down. Another weird one is the rear wheel latch. Again, you pull the latch down and it doesn't leave very much tail to grab to secure it. I think the front wheel cup basket is poorly designed too and does not feel secure for MTB tires. There's a nice divet for road bike tires but the bikes seem to wobble, even though we follow the directions very well and have used bike racks like this for many, many years. Also, if you have truck, know that you cannot put you tail gate down without having to put the bike rack in the down position. This is really annoying for us as we get in and out of the truck shell often. It's really bulky. The wheels are completely unnecessarily. If we could return this rack we would have.
No, I would not recommend this to a friend.
Response from thule-us-caBy Thule Customer Support, July 10, 2023
Thank you for sharing your feedback on the Thule T2 Pro XTR. I am sorry to hear it did not live up to your expectations.
The rack was designed to meet the needs of the widest range of users, both for their bikes and vehicles.
The pull handle allows the tilt mechanism of the Thule T2 Pro XTR to be accessed from the front of the rack without needing to work around the bikes.
It sounds like you may need to remove and reinsert the rear wheel holder straps to accommodate the wider tires. Directions on how to accomplish this is shown in the user manual.
The Thule T2 Pro XTR is compatible with mountain bike tires up to 5" in width, as long as the front wheel hook is properly secured to the wheel as close to the front fork as possible.
Unfortunately, you are correct - a truck liftgate will not be able to open with the bike rack and bikes installed. However, removing the bikes should allow you enough space to drop the tailgate.
The rack was designed to meet the needs of the widest range of users, both for their bikes and vehicles.
The pull handle allows the tilt mechanism of the Thule T2 Pro XTR to be accessed from the front of the rack without needing to work around the bikes.
It sounds like you may need to remove and reinsert the rear wheel holder straps to accommodate the wider tires. Directions on how to accomplish this is shown in the user manual.
The Thule T2 Pro XTR is compatible with mountain bike tires up to 5" in width, as long as the front wheel hook is properly secured to the wheel as close to the front fork as possible.
Unfortunately, you are correct - a truck liftgate will not be able to open with the bike rack and bikes installed. However, removing the bikes should allow you enough space to drop the tailgate.
Written by a customer while visiting thule-us-ca
Posted by: Amanda
from Durango, CO
Verified Purchase:Yes
I've had this bike rack for about a month now and I'm really happy with it. It's easy to use amd adjust so that the bikes are secure. Once they're on I don't worry about them at all!
I would recommend this to a friend!
Written by a customer while visiting thule-us-ca
Posted by: Thule
from Montana
Verified Purchase:Yes
Work great. Holds two e-bikes securely and firmly in place.
I would recommend this to a friend!
Written by a customer while visiting thule-us-ca
Posted by: Doug
from Stowe, VT
Verified Purchase:Yes
The Thule T2 Pro XTR is a GREAT rack! Excellent on-line service and follow-up. We've been using the rack to haul my and my wife's mountain bikes around the state, easy on / easy off and stable!! Highly recommended!
I would recommend this to a friend!
Written by a customer while visiting thule-us-ca
Posted by: Walt
from Lexington, KY
Verified Purchase:Yes
Just started using the rack it was easy to install and securely held my bike during my last road trip. My only grip is that I wish the tongue was a little longer so it would better fit on the back of my jeep.
I would recommend this to a friend!
Written by a customer while visiting thule-us-ca
Posted by: Murfmeister 88
from Raleigh
Verified Purchase:Yes
The XTR bike rack is the nicest one I've ever had. I thought when they said it came with wheels that it was going to be extremely heavy which my Yakima was but to my surprise this bike rack is easily handled by my wife. It is totally secure with the self-tightening mechanism to hold it secure from moving. I would recommend this to anyone willing to spend a little extra to get the best
I would recommend this to a friend!
Written by a customer while visiting thule-us-ca
Posted by: Skidinyourshorts
from Colorado
Verified Purchase:Yes
Great way to carry your bikes. Easy to use and bikes are secure going down the road. Construction quality is such that this will probably be the last rack I'll have to buy.
I would recommend this to a friend!
Written by a customer while visiting thule-us-ca