Customer reviews from thule-us-ca
Thule - T2 Pro XTR 2-Bike 2" Hitch Bike Rack- No frame contact- Tool-Free AutoAttach system - Black
Average customer rating
4.6
(210 Reviews)
Rating breakdown 210 reviews
5 Stars
166
4 Stars
20
3 Stars
9
2 Stars
5
1 Star
10
91%of customers recommend this product.
(
183 out of
201)
Customer Reviews for Thule - T2 Pro XTR 2-Bike 2" Hitch Bike Rack- No frame contact- Tool-Free AutoAttach system - Black
Posted by: James Theiler
from Dallas, Texas
Verified Purchase:Yes
The product is great. The instructions that come with this product are less than great. Please search youtube for a great video on how to assemble. I am happy with this product, its large and weighs about 60 lbs.
I would recommend this to a friend!
Written by a customer while visiting thule-us-ca
Posted by: The Bike Hub
from Westlake Village
Verified Purchase:Yes
Newest greatest Thule bike rack, user friendly works like a dream. Super easy
I would recommend this to a friend!
Written by a customer while visiting thule-us-ca
Posted by: bden10
from Conifer, CO
Verified Purchase:Yes
I've had earlier versions of the T2 before and this one takes the cake. The wheels are a nice touch, as it the ability to get 5" fat bike tires on there. It's rare I keep a bike rack on my vehicle full time, but with the ability to get my fat bike on here with no issues, it's worth it to keep it on.
I would recommend this to a friend!
Written by a customer while visiting thule-us-ca
Posted by: CeeBoog
from MT
Verified Purchase:Yes
I have a small truck with a topper. Having bike pads between the gate and topper is a bit tight, and having roof racks on the topper is a bit high for loading and unloading, so these hitch racks are my preferred method. This one has no flaws that I've come across and is easy to use. It is on the heavier side but I'd prefer that not being sturdy enough. Fairly easy to setup if you get it shipped. It folds up nicely when not in use such that I don't have to take it off. Definitely recommend.
I would recommend this to a friend!
Written by a customer while visiting thule-us-ca
Posted by: Doug
from Gilbert, AZ
Verified Purchase:Yes
The Thule T2 Pro XTR has a couple advantages over the competition. The wheels make a huge difference moving the rack into position to install on your vehicle. Simply roll to the proper position behind your vehicle and lift to insert into the hitch. Racks this heavy duty weigh a lot.
The handle to lift and lower the rack is also much easier to use than the levers most companies use on their product.
The handle to lift and lower the rack is also much easier to use than the levers most companies use on their product.
I would recommend this to a friend!
Written by a customer while visiting thule-us-ca
Posted by: gford0
from Pennsylvania, USA
Verified Purchase:Yes
This rack is simply amazing!!!! It's the most solid rack I have ever purchased. The build quality is superb. The one-handed feature of raising and lowering the rack is the easiest I have used compared to the competition. Mounting bikes is super easy, and the hold on the bike is very solid. Money well spent on this product. Lives up to the Thule brand standard.
I would recommend this to a friend!
Written by a customer while visiting thule-us-ca
Posted by: Matt
from Michigan
Verified Purchase:Yes
Excellent product however there are a couple of issues regarding large tire bikes with fenders. The front tire arm does not tighten fully with bending fender. I worked around this by using a strap to secure bikes to rack.
I would recommend this to a friend!
Response from thule-us-caBy Thule Customer Support, May 30, 2023
Hello Matt,
I'm glad to hear the Thule T2 Pro XTR is working well for you! I should let you know that this bike rack is not certified as compatible for bikes with front fenders, since it prevents a solid attachment between the wheel hook and the front tire.
Thule recommends removing the fender to ensure a solid connection between the bike and the rack.
I'm glad to hear the Thule T2 Pro XTR is working well for you! I should let you know that this bike rack is not certified as compatible for bikes with front fenders, since it prevents a solid attachment between the wheel hook and the front tire.
Thule recommends removing the fender to ensure a solid connection between the bike and the rack.
Written by a customer while visiting thule-us-ca
Customer Rating
2
Still not happy, would K*** be better - more $$$$
on May 31, 2023
Posted by: kbrosnihan
from Michigan
Bought and assembled the Thule XTR. Assembly was fine, but caution - don't strip over over tighten the screws!
The Good:
- No tools to attach to your vehicle
- One Key System
- Wheels are a nice touch for easy moving around the garage floor to/from storage.
The Bad:
Compared to the "T2 Classic" I think it's called, this thing just seems less quality. More plastic, which I get, reduces some weight.
The biggest problem I have is the security/locks. I want a truly frameless touch rack, but the cable locks - because they are so short (as I now see in other reviews) force you to put a cable on/through what could be an expensive carbon frame (some of you might have custom bike paint jobs).
The cable is way too short and easily cut. The T2 Classic locked the front wheel arm - why did Thule go away from that design? Even writing this review was frustrating as I was only given a tiny little window on their website.
The Good:
- No tools to attach to your vehicle
- One Key System
- Wheels are a nice touch for easy moving around the garage floor to/from storage.
The Bad:
Compared to the "T2 Classic" I think it's called, this thing just seems less quality. More plastic, which I get, reduces some weight.
The biggest problem I have is the security/locks. I want a truly frameless touch rack, but the cable locks - because they are so short (as I now see in other reviews) force you to put a cable on/through what could be an expensive carbon frame (some of you might have custom bike paint jobs).
The cable is way too short and easily cut. The T2 Classic locked the front wheel arm - why did Thule go away from that design? Even writing this review was frustrating as I was only given a tiny little window on their website.
I'm NOT impressed for the money spent and it's just down right disappointing. I'm considering returning this rack and likely still on the hunt for a bike rack. Thule went down quite a bit in my ranking.
No, I would not recommend this to a friend.
Response from thule-us-caBy Thule Customer Support, June 5, 2023
Thank you for sharing your feedback on the Thule T2 pro XTR. I'm sorry that it did not meet your expectations for Thule quality.
The cable lock on this model was designed to improve the overall security of the system. A cable lock secures the actual frame of the bike to the rack, preventing it from being removed via disassembly, given enough time. The cable lock also does not need to be installed via transit, only when the bike is stationary and unobserved for longer periods of time.
The cable lock on this model was designed to improve the overall security of the system. A cable lock secures the actual frame of the bike to the rack, preventing it from being removed via disassembly, given enough time. The cable lock also does not need to be installed via transit, only when the bike is stationary and unobserved for longer periods of time.
Written by a customer while visiting thule-us-ca