I bought it a few weeks ago and taken it on hundreds of miles already, and I love it. It is so solid and it was simple to build. It carries our bikes easily and I love the ease of tilting it up and down. My only complaint is that the built-in bike locks were slightly longer. They don’t wrap around our bikes well without attaching it to a point where a tire could be taken off.
I purchased this to move bikes around for my son and I. The design is simple and fantastic! I have used it for local transport as well as for trails hundreds of miles away. Extremely easy to operate and incredibly secure.
I would recommend this to a friend!
Written by a customer while visiting thule-us-ca
Customer Rating
3
Great rack… remove it after use!
on November 2, 2025
Posted by: Andyn
from Maryland
Gender:Male
I love this rack…. It’s heavy and awkward to install, but once it is, life is good. I’m a professional mountain guide, and when I’m not transporting a bike it is also great to help organize gear. HOWEVER, don’t leave it on for longer than a month or two! (I did this because, see my first line) now, I cannot remove it. The locking mechanism has seized, in the 2” receiver, and I am trying to sell my car. When it’s functioning, I rate this 5+ stars… right now… it is 0 stars. If you get this rack, prepare to remove it frequently…
We bought this rack a couple of weeks ago. We wanted to replace our old rack that required the bikes hang. It never felt safe. This platform rack is great. It is not super heavy and attaches easy enough. We watched a YouTube video to put the rack together-it was concise and easier to follow than the written instructions provided. . The rack was very stable on our first trip with it-about a 6 hr drive round trip. It did take two of us to load the bikes. My only negative comment would be that it is very stiff when changing positions from upright to folded in. That may glide easier with time.
We transport a pair of high-end mountain bikes along with a pretty meaty eBike and this rack seemed like the perfect solution. The hitch tightening and locking mechanism is awesome, and bikes feel very stable and secure on the rack. My only grip, and it's kinda a big one is that Thule says this rack can handle tires up to 5", which for the tire cradle at the front is true, but the ratchet strap at the back is WAY TOO SHORT to get around a 5" tire. I ended up having to use a set of heavy-duty zip-ties to move the bike the first time, which obviously isn't an ideal solution. Thule needs to either include a longer strap set OR an extension that can be added for larger tires. I don't know how I'm going to solve this, but I'm guessing I'm going to have to dig through my box of old snowboard binding parts to see if I can find something to retro-fit. Please fix this Thule, this is otherwise an awesome rack.