Customer reviews from thule-us-ca
Thule - T2 Pro XTR 2-Bike 2" Hitch Bike Rack- No frame contact- Tool-Free AutoAttach system - Black
Average customer rating
4.6
(215 Reviews)
Rating breakdown 215 reviews
5 Stars
169
4 Stars
21
3 Stars
10
2 Stars
5
1 Star
10
91%of customers recommend this product.
(
188 out of
206)
Customer Reviews for Thule - T2 Pro XTR 2-Bike 2" Hitch Bike Rack- No frame contact- Tool-Free AutoAttach system - Black
Posted by: SabriHan
from Birmingham, AL
Gender:Female
Verified Purchase:Yes
We were one washer short. For the price, there should be no missing parts.
No, I would not recommend this to a friend.
Response from thule-us-caBy Thule Customer Support, January 3, 2024
Thank you for alerting us to the issue with your Thule T2 Pro XTR.
Thule holds our manufacturing to the highest standards of quality, but it is possible for some small issues to slip through. In these instances, Thule's Customer Support team is more than happy to assist with replacing missing parts. I'm glad one of our team was able to help with sending out some new washers!
For any product issues, including missing parts, please contact Thule Customer Support directly:
https://help.thule.com/s/contactsupport?language=en_US
Thule holds our manufacturing to the highest standards of quality, but it is possible for some small issues to slip through. In these instances, Thule's Customer Support team is more than happy to assist with replacing missing parts. I'm glad one of our team was able to help with sending out some new washers!
For any product issues, including missing parts, please contact Thule Customer Support directly:
https://help.thule.com/s/contactsupport?language=en_US
Written by a customer while visiting thule-us-ca
Customer Rating
4
Love but needs License Plate Mount
on March 22, 2021
Posted by: Melodi
Love, love, love this rack, but some important points:
For some cars the license plate is obscured. A separate mount has to be bought and installed on the rack. Got pulled over today and got a ticket for this.
Also be VERY VERY careful. A detailer worked on my car and pulled out the safety pin. While I was driving some very bumpy back roads, the entire rack fell off my car. I was glad my bike was not on it and nothing was damaged. That would have been a huge disaster on the highway.
I would recommend this to a friend!
Written by a customer while visiting thule-us-ca
Customer Rating
4
Holds the bikes well
on April 20, 2021
Posted by: Mommyof2boys
from Pittsburgh Pa
[This review was collected as part of a promotion.] Recently installed the rack on our small SUV. So far it has worked great. O ly complaint is hard to open the back gate on the vehicle. It holds 2 bikes nicely and travels well . Have not used it on far trips yet.
I would recommend this to a friend!
Written by a customer while visiting thule-us-ca
Customer Rating
5
Party on Thule
on June 26, 2021
Posted by: JRB
from Boise
So you’ve been slashing corners, whipping jumps, crushing roots and thinking that you couldn’t possibly love riding your bike more, wrong! This rack has totally changed my relationship with my e. It’s a breeze installing, the sway control is bliss, and the bike interface is so smooth. Do you favorite two wheeled machine a favor and set up a blind date with this rack, they’ll both thank you. Thule, you rock, thanks for supporting Bogus Basin Patrol!
I would recommend this to a friend!
Written by a customer while visiting thule-us-ca
Posted by: Ggg
Verified Purchase:Yes
Love the rack. Easy to use, and the wheels on the bottom help move the rack when taking it off your car. It’s the best rack cause you can fit your 20” bmx bike on without changing anything or using any adapters!
I would recommend this to a friend!
Written by a customer while visiting thule-us-ca
Posted by: Anonymous
from Charlotte, NC
Gender:Male
Verified Purchase:Yes
Purchased this recently for family MTB missions in Western North Carolina and I've been very pleased. It's clean look, especially when folded up and not in use looks great on our BMW. Loading bikes is a breeze and they are always secure as you'd expect. No complaints, this thing is awesome.
I would recommend this to a friend!
Written by a customer while visiting thule-us-ca
Customer Rating
5
Awesome rack
on April 19, 2021
Posted by: Mike A
from Alberta, Canada
Easy to use and handle. Well thought out and very stable!
I would recommend this to a friend!
Written by a customer while visiting thule-us-ca
Posted by: AKUTZ
from Boulder, CO
Verified Purchase:Yes
My wife and I have used this rack for a month or so. She handled set up easily. It was a little hard to line up with the hitch the first time - it's a little heavy and you kind of have to lead with the corner that has the anti-wiggle componentry but easy once you get that. The usage is all super self explanatory. Bikes feel solid, no wobble as you drive, easy off and easy on. Like the in-rack security feature, though I'd supplement it before, say, leaving the bikes on it all night outside at a hotel. My one wish is that it was low enough for me to lower my tailgate on my Dodge Ram pickup - even tilted down, the body of the rack is still too high for the tail gate to go all way down. So I'll end up getting a swing arm I guess. Rack works fantastic though, and the above isn't an issue with the Subaru Forester.
I would recommend this to a friend!
Written by a customer while visiting thule-us-ca