Customer reviews from frigidaire.ca
Frigidaire - Professional 4.4 Cu. Ft. Freestanding Oven Dual Fuel Fan Convection Range - Stainless Steel
Average customer rating
3.2
(5 Reviews)
Rating breakdown 5 reviews
5 Stars
2
4 Stars
1
3 Stars
0
2 Stars
0
1 Star
2
60%of customers recommend this product.
(
3 out of
5)
Customer Reviews for Frigidaire - Professional 4.4 Cu. Ft. Freestanding Oven Dual Fuel Fan Convection Range - Stainless Steel
Customer Rating
4
Great stove
on June 7, 2023
Posted by: Bob88
I bought this stove a month ago and has been great, we are getting use to the controls as they are opposite to what our old stove was. I understand that the fan needs to be on, all the time when the oven is in operation, BUT could you not design a fan that is not as noisy, it’s hard to have a conversation in the next room, when it is running.
I would recommend this to a friend!
Written by a customer while visiting frigidaire.ca
Customer Rating
5
Incredible features and excellent appliance.
on April 3, 2023
Posted by: Hiktz
This oven does more than expected and helps make meals exceptional. It's easy to use and even has a proofing feature for baking. The convection is ideal and heat is consistent.
I would recommend this to a friend!
Written by a customer while visiting frigidaire.ca
Customer Rating
1
Warning: Bake Delay feature is 1 hr max!
on September 29, 2024
Posted by: ColinC
Have had this 2 weeks.
There is no assembly video, and included instructions are minimal.
Manual is horrible at explaining digital menu and settings. Not at all intuitive to learn. Worst of all, the Delay setting for baking is 1 hour max! 1 hour!! In this day and age of simple digital clocks, That's what they designed??. This wasn't evident pre-purchase. Beautiful range that could be so much more.
I would love a company rep to contact me.
There is no assembly video, and included instructions are minimal.
Manual is horrible at explaining digital menu and settings. Not at all intuitive to learn. Worst of all, the Delay setting for baking is 1 hour max! 1 hour!! In this day and age of simple digital clocks, That's what they designed??. This wasn't evident pre-purchase. Beautiful range that could be so much more.
I would love a company rep to contact me.
No, I would not recommend this to a friend.
Response from frigidaire.caBy Ruth, Online Outreach Specialist, October 1, 2024
Hi, Colin. We're sorry to hear that this is what you encountered with your new range. We sincerely hope you will give us the chance to help you out. We have checked that we do not have any records of your unit, and we want to have this corrected and provide the best resolution we can offer. Please take a look out for an email and feel free to contact us via live chat online at https://www.frigidaire.ca or via phone at (800) 265-8352, Mon-Fri, 8:30 a.m.–8:00 p.m. EST
Best Regards,
Ruth
Best Regards,
Ruth
Written by a customer while visiting frigidaire.ca
Customer Rating
1
Not Great Features
on October 9, 2024
Posted by: CTC1
They've asked me again to post, so I will.
The digital timer only allows for a delay start of 1 hr. Why wasn't it programmed to allow the delayed start to be set by a clock time?? This is a huge disappointment. The controls are not at all intuitive. The manual is not well explained and there are no videos to explain things. Money paid doesn't justify these shortcomings.
The digital timer only allows for a delay start of 1 hr. Why wasn't it programmed to allow the delayed start to be set by a clock time?? This is a huge disappointment. The controls are not at all intuitive. The manual is not well explained and there are no videos to explain things. Money paid doesn't justify these shortcomings.
No, I would not recommend this to a friend.
Response from frigidaire.caBy Jessica, Online Outreach Specialist, October 10, 2024
Hi there, valued customer! Thank you for making time to provide us with your feedback. We are saddened to know that your experience didn't match your expectation. We understand that there are no number of words that can change your views and experience at this time. We wish that we could erase your experiences; however, we will work hard to improve your future exposure to our brand and products. Our team will evaluate your review to help in implementing future design improvements to our product lines. Your feedback is helpful to us and has not gone unnoticed.
Should you need help in the future, feel free to reach out us here or via Live Chat at frigidaire.ca or by phone at 1-800-265-8352, Monday-Friday, 8:30 a.m.-8 p.m. EST.
Should you need help in the future, feel free to reach out us here or via Live Chat at frigidaire.ca or by phone at 1-800-265-8352, Monday-Friday, 8:30 a.m.-8 p.m. EST.
Written by a customer while visiting frigidaire.ca
Customer Rating
5
Great features
on January 21, 2025
Posted by: Eric M
This is an awesome range. I love the dual fuel feature.
I would recommend this to a friend!
Written by a customer while visiting frigidaire.ca