Customer Reviews for Frigidaire - Professional 36 in Wide 6 burners 4.4 Cu. Ft. Freestanding Oven Dual Fuel Fan Convection Range - Stainless Steel
Customer Rating
2
Disappointed
on February 1, 2024
Posted by: Disappointed1256
Really disappointed. The fan is loud and turns on even when you aren't using the oven. I don't need a fan blowing while I simmer soup. The oven temperature is off by as much as 40 degrees. It beeps to say it's reached temperature around 30 degrees below where it should be, then it continues to rise until it's well over the set temperature. The double burners are obnoxious, as well. We often have to light them twice to get them to stay on and we have to hear it click again when we turn the heat up or off. It just isn't user-friendly. We have also run the oven numerous times, trying to burn off the chemical smell. 30 minutes was recommended. The first day we ran it for over an hour. Then again for another hour. Weeks later and it still smells. It makes me not want to put food in there.
Response from frigidaire.comBy Ruth, Online Outreach Specialist, February 2, 2024
Hello there. We're sorry to hear this was what you encountered with your range. We can understand your frustration and offer our sincere apology for all the inconvenience. We also recommend some tips that you can use from the Use and Care Manual for some noise issues. In case you need more assistance, please feel free to chat with us online at Frigidaire.com or via phone at 800-374-4432, Mon-Fri, 8:30 a.m.–8:00 p.m. EST.
[This review was collected as part of a promotion.] It took us a little while to get use to the controls being different than what we are used to, but we are thoroughly enjoying our new stove!
[This review was collected as part of a promotion.] This range is amazing. We’ve only had it for a few weeks and it has not disappointed. The burners are powerful and adjust easily. The oven heats evenly and has many different functions that we haven’t even used all of them yet. My favorite feature is the proofing function.
[This review was collected as part of a promotion.] The range looks beautiful in our new remodeled kitchen. The oven preheats very quickly and bakes evenly compared to my old oven. I am still getting used to igniting the burners as they seem a little more involved than my old gas cooktop. But once lit, the burners are very powerful. I am also still not used to having knobs and dials on the front of the stove and sometimes I lean into a knob a little too much and accidentally engage the ignition. This is not a fault of the design, it's just something I will need to get used to as my old cooktop had the knobs on top. I had read other comments about the fan noise being too loud or staying on for a long time, but I did not notice this.
[This review was collected as part of a promotion.] So far I absolutely love this stove. It is beautiful and works so well. Still learning all the features but i am so happy with this purchase.