Customer reviews from frigidaire.com
Frigidaire - Professional 4.4 Cu. Ft. Freestanding Oven Dual-Fuel Fan Convection Range - Stainless Steel
Average customer rating
4.3
(20 Reviews)
Rating breakdown 20 reviews
5 Stars
14
4 Stars
3
3 Stars
0
2 Stars
1
1 Star
2
Customer Reviews for Frigidaire - Professional 4.4 Cu. Ft. Freestanding Oven Dual-Fuel Fan Convection Range - Stainless Steel
Customer Rating
1
Cooktop is a huge design fail
on November 4, 2024
Posted by: MrsJRT
This range absolutely sucks. When using the cooktop, the inner ring will not adjust with the outer ring. The inner flame stays at MAX level constantly even if you adjust the outer ring to minimum. The inner flame only adjusts when you have *just* the inner flame lit. This is a HUGE design flaw. Simmering is nonexistent bc you are either scorching the middle of your pot or you have to stand there stirring constantly to keep the heat distributed. So unbelievably disappointed in this range. The cooktop is not functional and barely usable.
Response from frigidaire.comBy Maria, Online Outreach Specialist, November 5, 2024
Thank you for sharing your experience with us. We're truly sorry to hear about the issues you're facing with the cooktop on your range. We understand how frustrating it must be to deal with functionality problems, especially when it impacts your cooking experience. It’s important to us that your appliance performs as expected, and I appreciate you bringing this to our attention. Upon review, we see that you have been in contact with our customer care team regarding this issue. If you need any further assistance or have additional questions, please don’t hesitate to reconnect with us via live chat or call us at 1-800-374-4432, Monday through Friday, from 8:30 am to 8:00 pm EST. - Maria
Written by a customer while visiting frigidaire.com
Customer Rating
1
Annoying fans
on November 15, 2024
Posted by: TylerMM
The cooling fan on this stove comes on even after using the burner for a few moments. It's loud and stays on for 20+ minutes. There is no way to stop this function. I just moved into my beautiful new house and I am going to end up getting a new stove because of this, infuriatingly bad product design.
Response from frigidaire.comBy Maria, Online Outreach Specialist, November 18, 2024
Thank you for sharing your experience with us, Tyler. We’re sorry to hear about the frustration with the cooling fan feature. The fan is designed to regulate internal temperatures for optimal performance and safety, but we understand that the noise and duration can be disruptive, especially in a new home. If you’d like, we can discuss any potential adjustments or options to help improve your experience. Our customer support team is available via live chat or by calling 1-800-374-4432, Monday through Friday, from 8:30 am to 8:00 pm EST, and would be glad to assist you further. Thank you again for your feedback—it’s important to us as we work to continually improve our products and service. - Maria
Written by a customer while visiting frigidaire.com
Customer Rating
5
Already really like it
on November 30, 2024
Posted by: Kat 1234
[This review was collected as part of a promotion.] We received our new dual fuel range a few weeks ago and already like it! The oven cooks very evenly and the top is sleek and works well. The top ignition took me a minute to get a hand of but other than that it’s been great. I would definitely recommend. I love that it’s stainless steel under the grates, I hope it holds up over time because it’s really nice looking.
Written by a customer while visiting frigidaire.com
Customer Rating
5
Dual fuel freestanding range
on February 2, 2025
Posted by: Melly63
[This review was collected as part of a promotion.] Love this stove. It is easy to use and it looks beautiful in our kitchen.
Written by a customer while visiting frigidaire.com