Customer reviews from frigidaire.ca
Frigidaire - Professional 36 in. Wide 5 elements 4.4 Cu. Ft. Freestanding Electric Induction Convection Range with Steam-cleaning - Stainless Steel
Average customer rating
4.2
(12 Reviews)
Rating breakdown 12 reviews
5 Stars
7
4 Stars
2
3 Stars
1
2 Stars
2
1 Star
0
75%of customers recommend this product.
(
9 out of
12)
Customer Reviews for Frigidaire - Professional 36 in. Wide 5 elements 4.4 Cu. Ft. Freestanding Electric Induction Convection Range with Steam-cleaning - Stainless Steel
Customer Rating
2
Expensive for cheap
on April 9, 2026
Posted by: Murpheez
I really love Induction, I used to have a GE induction stove in my old house so when building I wanted to continue with Induction but I wanted a larger stove top. First comparison I had was that the knobs turned backwards so that took some getting used to. Second was I enjoyed that whenever I opened the oven door, the heat coming out from the warm oven did not mess up the temperature settings like my old GE model did. I also found that the 4 burners on the sides are not large enough for large frying pans, large frying pans are only good for the center burner. I have to keep the manual close by because not so easy to remember how to bridge or use some of the features. But my main pain is the glass top, I have owned this oven for less than a year and while we were sitting in the kitchen having a conversation it all of sudden cracked from one end to the other, we heard a big pop. There is no indication of any damage that would have caused the crack. Support classifies it as cosmetic and thats it. I wouldnt waste your money for all listed above, I feel like you could get better elsewhere.
No, I would not recommend this to a friend.
Response from frigidaire.caBy Jessica, Online Outreach Specialist, April 10, 2026
Thank you for taking the time to share your detailed feedback regarding your 36" Induction Freestanding Range. We truly appreciate your experience with induction cooking and your decision to continue with Frigidaire for your new home.
We’re glad to hear that there are aspects of the range you’ve enjoyed, such as the oven temperature stability and your overall preference for induction cooking. At the same time, we sincerely regret the frustrations you’ve encountered—from the cooktop layout and usability of features to the unexpected cracking of the glass surface.
We understand how concerning it must have been to hear the cooktop crack without any visible cause. While glass cooktops are designed to withstand typical cooking conditions, unexpected breakage is not an experience we want for our customers. Although certain types of glass damage may be classified as cosmetic under the standard warranty terms, we recognize that your situation deserves careful consideration.
I can see that you are working with our Customer Care Team toward a resolution. If you need further assistance, please feel free to contact us by phone at 1-800-265-8352, Monday-Friday, 8:30 a.m.–8 p.m. ET, and we’ll be happy to assist.
- Jessica
We’re glad to hear that there are aspects of the range you’ve enjoyed, such as the oven temperature stability and your overall preference for induction cooking. At the same time, we sincerely regret the frustrations you’ve encountered—from the cooktop layout and usability of features to the unexpected cracking of the glass surface.
We understand how concerning it must have been to hear the cooktop crack without any visible cause. While glass cooktops are designed to withstand typical cooking conditions, unexpected breakage is not an experience we want for our customers. Although certain types of glass damage may be classified as cosmetic under the standard warranty terms, we recognize that your situation deserves careful consideration.
I can see that you are working with our Customer Care Team toward a resolution. If you need further assistance, please feel free to contact us by phone at 1-800-265-8352, Monday-Friday, 8:30 a.m.–8 p.m. ET, and we’ll be happy to assist.
- Jessica
Written by a customer while visiting frigidaire.ca
Customer Rating
4
Bon rapport qualité et prix
on February 28, 2026
Posted by: Frederic t
Je cuisine beaucoup et j’aime l’induction qui est rapide et très fonctionnel.
le dessus viens eu peu chaud par rapport a d’autre modele mais la surface 36 est très appréciable
une fois qu’on a compris le fonctionnement des boutons l’usage est facile
le dessus viens eu peu chaud par rapport a d’autre modele mais la surface 36 est très appréciable
une fois qu’on a compris le fonctionnement des boutons l’usage est facile
I would recommend this to a friend!
Response from frigidaire.caBy Patrick, Online Outreach Specialist, March 2, 2026
Bonjour Frédéric! Merci de nous avoir fait part de votre expérience! Nous sommes ravis d'apprendre que votre plaque à induction répond à vos besoins et vous permet de cuisiner rapidement et facilement.
Nous apprécions votre remarque concernant la température de surface, légèrement supérieure à celle d'autres modèles, et le confort offert par la surface de cuisson de 36 cm. Nous sommes également heureux de constater qu'une fois familiarisé avec les commandes, l'utilisation devient simple.
Nous espérons que vous continuerez à apprécier l'efficacité et la précision de la cuisson par induction! Si vous avez besoin d'aide, n'hésitez pas à nous contacter par clavardage en direct sur www.frigidaire.ca ou à appeler notre service à la clientèle au 1 800 265-8352, du lundi au vendredi, de 8 h 30 à 20 h (HNE). Nous serons ravis de vous aider. – Patrick
Nous apprécions votre remarque concernant la température de surface, légèrement supérieure à celle d'autres modèles, et le confort offert par la surface de cuisson de 36 cm. Nous sommes également heureux de constater qu'une fois familiarisé avec les commandes, l'utilisation devient simple.
Nous espérons que vous continuerez à apprécier l'efficacité et la précision de la cuisson par induction! Si vous avez besoin d'aide, n'hésitez pas à nous contacter par clavardage en direct sur www.frigidaire.ca ou à appeler notre service à la clientèle au 1 800 265-8352, du lundi au vendredi, de 8 h 30 à 20 h (HNE). Nous serons ravis de vous aider. – Patrick
Written by a customer while visiting frigidaire.ca
Customer Rating
5
Love the Convection
on November 16, 2024
Posted by: Meg12
I love this stove. The spacious oven makes it get for cooking multiple batches of cookies at a time. The convection setting makes them come out beautifully. The induction offers quick boiling and heating options for our busy family.
I would recommend this to a friend!
Written by a customer while visiting frigidaire.ca
Customer Rating
5
Great induction oven
on November 3, 2024
Posted by: Aud28
I have been using my new range for a little over a month now, and i am loving it. It heats up very fast and cooks like a professional quality range. It looks amazing too.
I would recommend this to a friend!
Written by a customer while visiting frigidaire.ca
Customer Rating
4
Easy to use
on March 29, 2024
Posted by: Cherny
Was different than our gas range for the first, but is very efficient and great to use.
I would recommend this to a friend!
Written by a customer while visiting frigidaire.ca
Customer Rating
2
Love the unit but having some issues
on March 14, 2024
Posted by: demarcs
Love the size and functions offered with this unit. The flat top is being replaced due to an issue with the seal along the back. Also finding the elements heat only a small area of the pan regardless of the size or quality. I have tested many pans and it seems to be a consistent issue that others are also having. Hoping Frigidaire has a solution for this...it's disappointing since the unit is otherwise wonderful;/
No, I would not recommend this to a friend.
Response from frigidaire.caBy Maria, Online Outreach Specialist, March 15, 2024
Thank you for sharing your feedback and experience with us, Amy. Please know that our number one goal is customer service, and your feedback will help us understand our strengths and identify areas for growth. Also, our design and engineer teams are constantly monitoring our brand pages for feedback and experiences, such as yours, for future reference. Should you require any additional assistance, please do reach out to us at 1-(800) 265-8352 Monday-Friday 8:30 am- 8:00 pm EST. - Maria
Written by a customer while visiting frigidaire.ca
Customer Rating
5
Awesome stove !
on March 11, 2024
Posted by: Car752
I love cooking and this stove has been awesome. All the features are amazing. The stove can be a little noisy but it’s amazing and I would recommend to anyone. The built in thermometer is such a bonus.
I would recommend this to a friend!
Written by a customer while visiting frigidaire.ca
Customer Rating
3
Scratches Instantly
on December 19, 2023
Posted by: TMEAJ
We purchased this beautiful range for our new kitchen, and it works great, except, when you spend this kind of money, you don't expect the top to scratch after barely a handful of uses. It's not like we drag our pots and pans across the top! Very disappointed. Feel free to get in touch. We'd love to talk to you about it.
No, I would not recommend this to a friend.
Response from frigidaire.caBy Christi, Outreach Specialist Department, December 20, 2023
Thank you for bringing this to our attention, and we're sorry to hear that the appliance did not live up to your expectations, TMEAJ. Our team will evaluate your review to help implement future design improvements to our product lines. Knowing what is most important to our family only helps us design more products with a better understanding of what is needed for you. Please know that we strive to produce quality products, and your feedback does not go unnoticed. If there is anything we can do to improve your experience, please let us know. You can reach out to us by live chat or by phone at 1-800-374-4432. Monday through Friday, 8:30 a.m. to 8:00 p.m. EST, and our experts will be happy to assist. - Christi
Written by a customer while visiting frigidaire.ca