Customer reviews from frigidaire.com
Frigidaire - Professional 4.4 Cu. Ft. Slide-In Gas True Convection Range with Self-cleaning - Stainless Steel
Average customer rating
4
(31 Reviews)
Rating breakdown 31 reviews
5 Stars
18
4 Stars
5
3 Stars
2
2 Stars
1
1 Star
5
Customer Reviews for Frigidaire - Professional 4.4 Cu. Ft. Slide-In Gas True Convection Range with Self-cleaning - Stainless Steel
Customer Rating
3
Love, but the steel gets excessively hot
on August 21, 2025
Posted by: Nan606
[This review was collected as part of a promotion.] I love this oven, but the front steel portion gets so hot it - it causes severe burns just from a simple brush of the arm. I wish they made a protector for the front top part of the oven. :( If they do, haven't been able to find it.
Response from frigidaire.comBy Maria, Online Outreach Specialist, August 22, 2025
We're very sorry to hear about your experience with the oven and the concerns you’ve had with the exterior surface becoming hot. We’d like the opportunity to review this further and explore how we can assist you. Please reach out to us directly through Live Chat at Frigidaire.com or by calling 1-800-374-4432 (Monday–Friday, 8:30 AM–8:00 PM EST). Our team will be glad to help. – Maria
Written by a customer while visiting frigidaire.com
Customer Rating
5
Love it
on September 14, 2025
Posted by: SueCola
[This review was collected as part of a promotion.] Love our new range the 6 burners are great, and the oven is so big
Written by a customer while visiting frigidaire.com
Customer Rating
1
Worse purchase EVER
on September 23, 2025
Posted by: Sadcustomer1
The worst purchase EVER!!. This oven is not stainless steel it’s laminated. It’s scraping left and right and it’s not from the products that I am using the clean it. The actual racks it’s what’s scraping the laminated off. I am beyond frustrated and disappointed. I bought this last year after i remodeled my kitchen. I burned myself so many times due to the non removable racks. I can write a book on how disappointed I am from this expensive purchase.
Response from frigidaire.comBy Patrick, Online Outreach Specialist, September 24, 2025
Thank you for sharing your feedback with us. We are incredibly sorry to hear about the issues you’ve faced with your oven. It’s clear this product has not met your expectations, and we can only imagine how frustrating it must be—especially after investing in a new kitchen remodel. The issues with the laminated surface scraping off and the non-removable racks causing you to burn yourself are unacceptable, and we deeply regret that you’ve had to deal with these challenges. We understand how disappointing it is to invest in an appliance only to face multiple issues with quality and design. Please know that your concerns are being taken seriously. While we were unable to locate any contact with us pertaining to your concerns. We would like to ensure that you are properly assisted, and your appliance is performing as designed. So that we can do so, please chat with us by going to www.frigidaire.com or call us at 1-800-374-4432 Monday-Friday 8:30 am-8 pm EST, and we will dive right in. We look forward to speaking with you! - Patrick
Written by a customer while visiting frigidaire.com
Customer Rating
5
Love my new range!
on October 22, 2025
Posted by: lwheels
[This review was collected as part of a promotion.] Replaced an old Viking range with this and love it! The oven is easy to use and cooks food evenly which I'm not used to so I feel quite spoiled now! The knobs also light up when in use so makes it easier not to leave a burner on which happened often with the old one.
Response from frigidaire.comBy Christian, Online Outreach Specialist, October 23, 2025
We’re thrilled to hear how much you’re loving your new range! It’s great to know the even cooking and light-up knobs are making your experience easier and more enjoyable. Thank you for sharing your feedback and for choosing us to replace your old range! Should you have any additional questions or concerns, please don't hesitate to connect with us via Live Chat at www.frigidaire.com or call us at 1-800-374-4432, Monday-Friday, 8:30 a.m.–8 p.m. EST, and we’ll be happy to assist.
Best Regards,
-Christian
Best Regards,
-Christian
Written by a customer while visiting frigidaire.com
Customer Rating
1
Terrible experience
on November 7, 2025
Posted by: akakak
Broke down less than 2 years later
Response from frigidaire.comBy Maria, Online Outreach Specialist, November 10, 2025
We’re very sorry to hear about the issue with your range and understand how frustrating it must be to experience a breakdown in less than two years. Your satisfaction and the reliability of your appliances are very important to us.
To help resolve this matter as quickly as possible, we encourage you to reach out to our team. You can connect with us through Live Chat at Frigidaire.com or call us at 1-800-374-4432, Monday through Friday from 8:30 a.m. to 8:00 p.m. EST. Our team will be happy to assist you with troubleshooting, repair options, or any other support you may need. – Maria
To help resolve this matter as quickly as possible, we encourage you to reach out to our team. You can connect with us through Live Chat at Frigidaire.com or call us at 1-800-374-4432, Monday through Friday from 8:30 a.m. to 8:00 p.m. EST. Our team will be happy to assist you with troubleshooting, repair options, or any other support you may need. – Maria
Written by a customer while visiting frigidaire.com
Customer Rating
5
PCFG3670AF
on November 7, 2025
Posted by: Denandgwen
[This review was collected as part of a promotion.] Works good,but controls could be easier to understand.
Written by a customer while visiting frigidaire.com
Customer Rating
1
Do not buy frigidaire.
on December 11, 2025
Posted by: Tim11
Horrible. Very disappointed with fridigair on this. Oven will not keep proper temperature. Over 100 degree temperature difference.
Response from frigidaire.comBy Christian, Online Outreach Specialist, December 15, 2025
We’re truly sorry for the inconvenience you’ve experienced. An oven with that large of a temperature difference is understandably disappointing. This isn’t the experience we want for our customers, and we encourage you to reach out to Frigidaire support so they can assist with troubleshooting or service options. Please don't hesitate to connect with us via Live Chat at www.frigidaire.com or call us at 1-800-374-4432, Monday-Friday, 8:30 a.m.–8 p.m. EST, and we’ll be happy to assist.
Best Regards,
-Christian
Best Regards,
-Christian
Written by a customer while visiting frigidaire.com