Customer Reviews for Bosch - 300 Series 24" Top Control Smart Built-In Stainless Steel Tub Dishwasher with 3rd Rack, 46 dBA - Stainless Steel
Customer Rating
3
too app heavy
on November 14, 2024
Posted by: Tee Zee
[This review was collected as part of a promotion.] The design and space is great and it does seem to do a good job of washing dishes, but I feel it's too reliant on the app for most of the functions.
Response from bosch-home.comBy Bosch Home US, November 18, 2024
Hi Tee , thanks for your review. It is our priority to ensure that all our customers have a positive experience with our products, and we regret that we fell short of your expectations. We greatly appreciate your feedback as it allows us to identify areas for improvement. Your comments will be shared with the relevant teams for further consideration. If you have any further questions or concerns about your dishwasher, please contact Bosch Customer Care at 1-800-944-2904. We are here to assist you and address any product issues you may have. Thank you.
[This review was collected as part of a promotion.] Nice looking dishwasher, very quiet, stainless steel tub, three-rack design and adjustable top rack. All great features. Really a dishwasher too like at an affordable price.
Except that it has to be controlled through the Home Connect app over a wifi connection. About the only physically-accessible options are auto wash, heavy duty, and sanitize. Basic features like drying and maintenance cannot be accessed without the app. And the app connection is unreliable at best and impossible to maintain or troubleshoot at the worst. It's been months since I could get my app and my 300 Series taking to each other. Bosch offers almost nothing to help troubleshooting the wifi connection.
Finally! A brand that actually makes and sells a dishwasher that cleans and drys as you would expect it to do.
This is our 3rd different brand of dishwashers we've purchased in the past. I won't name names but none cleaned the contents properly nor did they completely dry the glassware, dishes and silverware without spotting.
Bosch looks like our new brand as we replace other appliances. It's more expensive but we are getting what we paid for.
Need new computer board when ever it may,come. So far no dishwasher for 3 weeks. I think I will be without one for the next 2-3 weeks washing dishes by hand suc
Response from bosch-home.comBy CS, RH, November 7, 2024
Hi Spokane, thanks for sharing your review. We're deeply sorry to hear about your experience with your Bosch dishwasher. Your feedback is incredibly important to us as we continuously work towards improvement. If you would like to share more details or require assistance, please reach out to our customer care team at 1-800-944-2904 or BoschCare@bshg.com. We appreciate your engagement and thank you for choosing Bosch.
[This review was collected as part of a promotion.] My new Bosch 300 dishwasher works pretty well. Installation (by a plumber) seemed straightforward. It runs pretty quietly and does a good job cleaning plates and glasses and drying them, both on default and on the light cycle, which is considerably faster than the normal one. Two minor issues: 1. Since the controls on the front door are not visible when it is running, it would be helpful if the washer projected a status code (where it is in the cycle) rather than just a red light to indicate it is still on. 2. Apparently, dishwasher is designed to leave a little standing water in the drain after a cycle. Since I live alone now and only do dishes every five days or so (as needed), the water starts smelling. The dealer's advice to run the machine more often seems wasteful. Any other workaround ideas would be appreciated
[This review was collected as part of a promotion.] This dishwasher is all it purports to be. It's quiet, efficient, and effective. I recommend you spend some time reading the User Manual to learn of all the functionality available.