Customer reviews from bosch-home.com
Bosch - 800 Series 24" Top Control Smart Built-In Stainless Steel Tub Dishwasher with 3rd Rack and RackMatic, 42 dBA - Custom Panel Ready
Average customer rating
4.4
(378 Reviews)
Rating breakdown 378 reviews
5 Stars
254
4 Stars
65
3 Stars
26
2 Stars
19
1 Star
14
85%of customers recommend this product.
(
261 out of
308)
Customer Reviews for Bosch - 800 Series 24" Top Control Smart Built-In Stainless Steel Tub Dishwasher with 3rd Rack and RackMatic, 42 dBA - Custom Panel Ready
Customer Rating
5
I love my new Smart Bosch dishwasher
on January 4, 2026
Posted by: Anonymous
I can finally use a dishwasher and not dry the dishes myself after washing. Glasses and plastic come out perfect. I love it
Written by a customer while visiting bosch-home.com
Customer Rating
1
Disappointed
on January 4, 2026
Posted by: Dee Dee
[This review was collected as part of a promotion.] Bottom rack will not stay on track.
No, I would not recommend this to a friend.
Response from bosch-home.comBy CM, CS, January 7, 2026
Hi, thanks for your review. At Bosch, we strive to provide the high level of quality and reliability our products are known for, and we're very sorry to hear this model has not met your expectations. Please know that your feedback is extremely valuable to us and will be shared with the appropriate teams for further review and consideration. For any product-related inquiries, feel free to call Customer Care at 800-944-2904 for real-time support. Thank you.
Written by a customer while visiting bosch-home.com
Customer Rating
4
Dishes get clean, layout awkward, drying poor.
on January 4, 2026
Posted by: Felice
The dishes get clean but the poor drying is an issue with this washer. I wished I'd realized that it does not have an air dryer but uses residual heat to dry. I turn on the functions that are supposed to help with drying but it is still poor. I also find the layout poor but suppose that I will get better with it with experience.
Response from bosch-home.comBy CM, CS, January 7, 2026
Hi, thanks for the review. We're sorry to hear this has been your experience. Please know that your feedback is very important to us and will be shared with the appropriate teams for additional consideration. Your dishwasher is designed to dry using the PureDry® condensation drying system. This is an energy-efficient, closed drying system that does not pull in outside air or use an exposed heating element. This process works by heating the dishes with hot water during the final rinse. The cooler stainless steel pulls moisture from the dishes. The inside of the unit will be wet at the end of the cycle, but the dishes should be dry. It's important to note that plastics don’t retain heat as well as other dishware materials and don’t dry as well. To improve drying results, we recommend turning on the Intensive Drying feature. For any product-related inquiries or support, please contact Bosch Customer Care at 800-944-2904 for real-time assistance. Thank you.
Written by a customer while visiting bosch-home.com
Customer Rating
5
Great dishwasher
on January 6, 2026
Posted by: Dblais
[This review was collected as part of a promotion.] This dishwasher was recommended to me by my appliance repair guy as he said he rarely needs to repair them... my dishes are clean and this dishwasher is VERY quiet. I would recommend this dishwasher to anyone who is in the market.
I would recommend this to a friend!
Written by a customer while visiting bosch-home.com
Customer Rating
5
Great dishwasher
on January 7, 2026
Posted by: Laura
[This review was collected as part of a promotion.] Super quiet and cleans especially well. I love the flexibility in rack configurations. I'm able to fit unusual shaped items easily. I really like the cutlery rack. Saves space and items get super clean!
I would recommend this to a friend!
Written by a customer while visiting bosch-home.com
Customer Rating
3
Adequate dishwasher
on January 8, 2026
Posted by: Jennifer F
This dishwasher does a decent job of cleaning. In the directions, it says to scrape, not rinse dishes. I have done that, and I find more dried food on the dishes after dishwasher cleaning. I don't find the drying is great. I have to frequently dry some dishes myself. Also, I find the silverware basket does not hold the silverware in place. It is adequate, but nothing exceptional.
No, I would not recommend this to a friend.
Response from bosch-home.comBy CM, CS, January 9, 2026
Hi, thanks for your review. We’re sorry to hear about your disappointment with your dishwasher. We think the following link might assist in providing various tips: https://bit.ly/3ZJzNZO. If you have any additional questions, please contact our customer service team at 800-944-2904 for real-time assistance.
Written by a customer while visiting bosch-home.com
Customer Rating
5
Best dishwasher I have ever owned
on January 9, 2026
Posted by: Dave
[This review was collected as part of a promotion.] When we bought this dishwasher I wan't sure I needed a new dishwasher. This dishwasher has cleaned everything I have thrown at it so far. I'm am really impressed with how effective it is. The wifi connectivity is a bonus.
I would recommend this to a friend!
Written by a customer while visiting bosch-home.com
Customer Rating
5
replaced an old bosch with a new one
on January 10, 2026
Posted by: glenn C
[This review was collected as part of a promotion.] These are the only dishwashers to own.
my old one was past its prime so i bought a nwer version. Still quietest and I like the new layout!
my old one was past its prime so i bought a nwer version. Still quietest and I like the new layout!
I would recommend this to a friend!
Written by a customer while visiting bosch-home.com