Customer reviews from bosch-home.com
Bosch - 800 Series 24" Top Control Smart Built-In Stainless Steel Tub Dishwasher with 3rd Rack and RackMatic, 42 dBA - Custom Panel Ready
Average customer rating
4.5
(224 Reviews)
Rating breakdown 224 reviews
5 Stars
154
4 Stars
42
3 Stars
12
2 Stars
10
1 Star
6
87%of customers recommend this product.
(
161 out of
186)
Customer Reviews for Bosch - 800 Series 24" Top Control Smart Built-In Stainless Steel Tub Dishwasher with 3rd Rack and RackMatic, 42 dBA - Custom Panel Ready
Customer Rating
4
Delay option
on November 2, 2024
Posted by: Damon
[This review was collected as part of a promotion.] Had to replace 10 year old Bosch with the 800. The delay button has been removed from panel. Need to delay using the app using WiFi.
I would recommend this to a friend!
Written by a customer while visiting bosch-home.com
Customer Rating
2
Good dishwasher, nothing amazing
on November 4, 2024
Posted by: Tim K
[This review was collected as part of a promotion.] I replaced a 20-year old Bosch with this model and am a little disappointed.
Pros
It's very quiet.
It's very quiet.
Good capacity.
Neutral
There is a Bosch app, which is helpful to know when a cycles is done, but that's about all it's useful for. It has remote start, but that requires you to add soap ahead of time. Why not have a reservoir to pull from for true remote start?
There is a Bosch app, which is helpful to know when a cycles is done, but that's about all it's useful for. It has remote start, but that requires you to add soap ahead of time. Why not have a reservoir to pull from for true remote start?
Cons
The wash cycles is over 2hrs.
The wash cycles is over 2hrs.
The top shelf holds silverware and you have to place the silverware just right for it to fit.
The overall wash quality is a little worse than the 20-year old model I replaced.
No, I would not recommend this to a friend.
Response from bosch-home.comBy CS, RH, November 5, 2024
Hi Tim K, thank you for your review. We apologize for any inconvenience you experienced with your Bosch dishwasher. Your feedback is invaluable as we continuously strive to improve our products and services. If you have more details to share or need assistance, please contact our customer care team at 1-800-944-2904 or BoschCare@bshg.com. We appreciate your engagement and thank you for choosing Bosch.
Written by a customer while visiting bosch-home.com
Customer Rating
5
Superb!
on November 4, 2024
Posted by: Donald
[This review was collected as part of a promotion.] This machine does everything Bosch said it would AND it is so quiet that sometimes I'm not sure it is working except fot the light on the floor.
I would recommend this to a friend!
Written by a customer while visiting bosch-home.com
Customer Rating
4
Quiet but doesn’t dry that well
on November 6, 2024
Posted by: KL86
[This review was collected as part of a promotion.] My second Bosch dishwasher, very quiet but for some reason doesn't dry as well as the last one. Cleans dishes very well, always spotless.
I would recommend this to a friend!
Written by a customer while visiting bosch-home.com
Customer Rating
5
A Real Pleasure
on November 6, 2024
Posted by: Cindy
[This review was collected as part of a promotion.] First of all, after forty years I am ecstatic to have a dishwasher! I made the right choice with this 800 series, too. It cleans everything beautifully, and cleaning the spray arms and filter couldn't be any simpler. The movable tines afford different options for fitting dishes-a useful feature. And it is SO QUIET! It's a bit of a mess refilling the rinse aid, but a small funnel helps.
I would recommend this to a friend!
Written by a customer while visiting bosch-home.com
Customer Rating
5
Simply the best
on November 6, 2024
Posted by: Brian
[This review was collected as part of a promotion.] I have owned 4 homes, and in each I have put this or a similar model in. Bosch is far and above other brands, I have never experienced a single issue with any unit I own. I currently have 3 of these in my home and love them. The indicator light is great, the power of cleaning is beyond any other I have used. Highly recommend to anyone looking for a quality product.
I would recommend this to a friend!
Written by a customer while visiting bosch-home.com
Customer Rating
4
Not Perfect
on November 6, 2024
Posted by: SueM
[This review was collected as part of a promotion.] I find this dishwasher control panel confusing and the unit difficult to load. The control panel has a "reset" button which I assume is the "cancel" button as well since the start button is labeled "start/resume". None of the buttons on the top are actually raised or emit a noise when touched so I'm not sure if the "button" is actually depressed. My old dishwasher had an electronic panel like this one but when you "touched the buttons" there was an audible tone. The Bosch videos are quite helpful especially since there is relatively no instruction manual on how to use the dishwasher. Unfortunately, I have recently had several occasions where the dishwasher turns on without even touching the control panel or selecting the start/resume button. I'm beginning to wonder if there is a problem beginning to brew with the unit. My dishwasher has the controls on the top with a custom door panel on the front so I'm absolutely sure I am not touching the control panel by accident which would cause it to turn on. This unit is extremely quiet which is a plus. In addition, I have the added advantage of a light that illuminates the floor during the cycle. This light is usually how I know that the dishwasher has turned on accidently.
I also find that dishes need to be in specific areas or they don't fit properly. I am still working on finding where and how to load my dishes properly. Watching the videos have understand the dishwasher better. This dishwasher cleans the dishes quite well. I have found that I need to select "crystal dry" which is an extended drying feature in order for it to dry the dishes to the level I prefer. Since this unit cleans the dishes well, is quiet, and dries the dishes well on the crystal dry feature I would say that it overall it is a good unit.
I also find that dishes need to be in specific areas or they don't fit properly. I am still working on finding where and how to load my dishes properly. Watching the videos have understand the dishwasher better. This dishwasher cleans the dishes quite well. I have found that I need to select "crystal dry" which is an extended drying feature in order for it to dry the dishes to the level I prefer. Since this unit cleans the dishes well, is quiet, and dries the dishes well on the crystal dry feature I would say that it overall it is a good unit.
I would recommend this to a friend!
Written by a customer while visiting bosch-home.com
Customer Rating
3
top shelf needs redesign
on November 6, 2024
Posted by: MBBF
[This review was collected as part of a promotion.] The top shelf needs a redesign! Tall glasses fall over if not careful. There is a serious lack of angles spaces for mugs and such so I have to drain off water off the top and dry. That is not what I want to do. I am so disapopointed in the top shelf function. I do love how my custom panel fit on it.
No, I would not recommend this to a friend.
Response from bosch-home.comBy CS, RH, November 7, 2024
Hi MBBF, thanks for sharing your review. We apologize if your experience with your Bosch dishwasher hasn’t met your expectations. Your feedback is valuable to us as we're committed to continuous improvement. For helpful tips on maximizing loading space and ensuring optimal performance, please visit: https://tinyurl.com/22x4n376. If product assistance is needed, feel free to contact our customer care team at 1-800-944-2904 or via email at BoschCare@bshg.com. Thank you for choosing Bosch!
Written by a customer while visiting bosch-home.com