Customer reviews from gelighting
Cync - Dynamic Effects Smart Hexagon Panel Light Extension Pack (5 Pack) - Color Changing - Full Color
Average customer rating
4.5
(36 Reviews)
Rating breakdown 36 reviews
5 Stars
29
4 Stars
3
3 Stars
0
2 Stars
2
1 Star
2
97%of customers recommend this product.
(
32 out of
33)
Customer Reviews for Cync - Dynamic Effects Smart Hexagon Panel Light Extension Pack (5 Pack) - Color Changing - Full Color
Customer Rating
1
Poor Electrical Safety
on November 3, 2024
Posted by: MEL28
I bought the CYNC hexagon panel set as a gift for my son, who wanted a gaming environment in his room. These hexagon panels are considerably expensive so after doing thorough research, I thought I was making a smart choice by investing in these GE panels, given their reputation for quality. I even bought strip lights and lamps for a complete package.
I’m not just a DIY novice and followed instructions exactly on mounting these, but I decided against using screws since we weren’t sure if the lights would stay or if a TV would go in the same spot. I also figured the sticky-backs would suffice in supporting the panels otherwise, why would they have been included in the package and
presented as a mounting option in the manual.
presented as a mounting option in the manual.
But, to my disappointment, the sticky-backs failed, and the entire set of panels fell within a couple of hours, damaging three connectors as they twisted around a coat rack mounted below. The connectors secure tightly in the back of the panels, but the flimsy wiring between can easily tear.
It’s incredibly frustrating to invest time and money in a reputable brand only to end up with a subpar product. When you do your homework and avoid cheap options, only to be let down by a well-known company, it makes you question why you even bother. Now I’m stuck with broken connectors and a mess, wondering if I can find replacements or if I should just return the whole set.
Written by a customer while visiting gelighting
Customer Rating
1
on December 28, 2024
Posted by: Anonymous
I just got these and the pads to stick to the wall aren’t sticky at all and the cords are very delicate and break very easily. Overall terrible product
Written by a customer while visiting gelighting
Customer Rating
2
Poor expansion. Don't buy if you want to expand!
on January 17, 2024
Posted by: Mattc1
I bought this as a starter kit with 7. They are fine. Or are they? I bought a 5 light expansion kit to add to it. Now I have a total of 12 hex tiles. The reason for 2 stars is the fact that exactly 5 have the the same hue of white, blue, red, green, ect. The other 7 have their own version of white, blue, red, green ect. They don't really match. It's obvious that 5 are the same and that 7 are the same. I should have 12 the same no matter the colour. If you want to expand, I recommend getting brand X. I am very disappointed that I have 2 whites, reds, ect.
Written by a customer while visiting gelighting
Customer Rating
2
Nice Lighting But Rough Installation
on July 17, 2023
Posted by: Andrew T
from Bentonville, AR
Gender:Male
[This review was collected as part of a promotion.] Upon getting the Cync Hexagon Panels, were very excited to get them installed and see what they could do in our entertainment space. The box came with an assortment of pieces to get them installed including a level, adhesive, screws, nails and template pieces.
We followed the directions thru the app and ran into an issue as soon as we had to stick the paper template to the textured drywall. We stuck the template to the wall and made sure everything was level as we went thru the steps. But, by the time we got to the end the paper template pieces started falling off the wall. Of course this gets frustrating as we had lined everything up and made sure it was all level. We ended up just using normal tape we had since the tape included wasn’t working.
We ran into more issues with the adhesive you are supposed to use to hold the hexagon panels on the wall. It would hold the panel up for a minute or so before pulling off the wall. But, the directions had a step you could follow in case you wanted to go with nails instead of the adhesive. Unfortunately, to go that route you have to be able to get the panel to stay on the wall while disconnecting the panel from the bracket. You aren’t able to do that when the bracket doesn’t stick to the wall so you end up pulling the entire unit off the wall.
The panels do require some effort to snap the linking cables in the slots and I found some I just couldn’t get connected in the output port that I wanted to use and had to switch panels around to make it work. We also figured out that the next light wouldn’t light up by itself when connected. We had to turn the lights off and on in the app for the next light to activate.
As for the lights themselves, I really do like the range of lights and the brightness that they put off. They have very nice light effects controlled thru the app and my kids especially like the 4th of July light effects as it switches from red to white to blue. Also, the fade effects used in the fireworks demo are really neat.
No, I would not recommend this to a friend.
Written by a customer while visiting gelighting
Customer Rating
4
Beautiful, but very painful to install.
on February 24, 2025
Posted by: Schmoo35794
from Maine
Gender:Male
Difficult to install. The connectors are weak, a little too short and it is extremely difficult to snap them in place while up on a ladder and connecting to the previous panel that is already attached to the wall. The adhesive strips that are provided have two sides, one which is more sticky than the other. The weaker side must go on the hexagon light, the stronger on the wall. This is not explained. Functionally, the lights are wonderful, very pretty. But the install is very painful. The connectors should be easy, like a USB, but they are extremely difficult to snap together.
I would recommend this to a friend!
Written by a customer while visiting gelighting
Customer Rating
5
Pretty amazing!
on July 17, 2023
Posted by: JonC
from Columbus, IN
[This review was collected as part of a promotion.] I'm a huge fan of lighting and have multiple kinds of smart switches/dimmers/bulbs/strips, and this is now probably my favorite. The LED tiles are super bright and have truly impressive and consistent colors! The big difference between this and other light tiles is that there are 6 color zones on each one so especially with some of the motion effects it looks way smoother moving across them compared to most tiles that jump from one color to the next. You can also control the specific segments or tiles in the app if you want to set them manually, and in reality you can only see probably 2 distinct colors per tile at once, but having the 6 color zones is what makes the movement impressively smooth.
The cync app does make it easy to set them up (lay out a pattern, walk through connecting 1 at a time, and set a location for where you're using them). Before attaching them to my wall I wanted to play with the patterns first and also make sure they worked as good as they look in the picture, and they do! My pictures are with them laying on a table to figure out my patterns so there is space between the tiles but when attaching to a wall they are tight together. The box comes with double stick tap or nails for attaching, layout templates, guides to make it easy and a little bubble level, everything needed. The only negative is connecting the cables between each tile is extremely difficult to snap in. I had to start by squeezing open the connection tabs as far as possible before putting in the cable on each port and that made it easier. My fingers were very sore by the time I got all 10 connected but that's a 1-time thing that is well worth it to have the super nice lights on the wall for a very long time.
I really recommend these as well as the other Dynamic Effects lights I've tried, they are certainly the high-end smart light products for home and rival professional quality!
I would recommend this to a friend!
Written by a customer while visiting gelighting
Customer Rating
5
light show
on July 18, 2023
Posted by: angie45
from connersville indiana
Gender:Female
[This review was collected as part of a promotion.] Got this for my granddaughter didnt take her long to hook it up. Cync dynamic effects smart hexagon panels. She hooked it up to her phone to connect to her music it lights up to the beat of her music. These things are great easy to hook up and they have great colors
I would recommend this to a friend!
Written by a customer while visiting gelighting
Customer Rating
5
Beautiful Lights !
on July 18, 2023
Posted by: liljayp
from Jonesboro, GA
Gender:Male
[This review was collected as part of a promotion.] These Cync - E CYNC Dynamic Effects Full Color Smart Hexagon Panels are very nice and easy to setup and install. It works with Google and Alexia and even better is WIFI capable. I like that I can set these lights up and have a different color for each set. After setting them up I set up a custom light display and wow, it looks awesome. They are easily installed on any flat surface and will hold in place.
Everything I needed was enclosed in the very well packaged and great looking box. I have shown my neighbors the light setup in my TV room and they are blown away and even stated they would buy a set. I have no negative remarks because these Cync - E CYNC Dynamic Effects Full Color Smart Hexagon Panels are great.
Everything I needed was enclosed in the very well packaged and great looking box. I have shown my neighbors the light setup in my TV room and they are blown away and even stated they would buy a set. I have no negative remarks because these Cync - E CYNC Dynamic Effects Full Color Smart Hexagon Panels are great.
I would recommend this to a friend!
Written by a customer while visiting gelighting