Customer reviews from bose.com
Bose - Charging Case for QuietComfort Earbuds II - Eclipse Gray
Average customer rating
3.5
(8 Reviews)
Rating breakdown 8 reviews
5 Stars
3
4 Stars
1
3 Stars
2
2 Stars
1
1 Star
1
Customer Reviews for Bose - Charging Case for QuietComfort Earbuds II - Eclipse Gray
Customer Rating
1
BUYER BEWARE BOSE QC2 CASE IS CHEAP QUALITY
on December 8, 2023
Posted by: DISAPPOINTED CUSTOMER
Gender:Male
Length of ownership:3 months
Buyer beware BOSE QUITE COMFORT 2 is a CHEAP DESIGNED , POOR QUALITY CASE. This case did not hold up when I accidentally dropped it. Considering the high price point of this product I expected a more durable, substantial case. Comparing this case to Apple AirPod case Apple did survive the accidental drop DID NOT BREAK into two pieces like the Bose Quiet comfort 2 case.
Response from bose.comBy Customer support, December 8, 2023
Hello, we appreciate your feedback on the QC2 case. Any issues or concerns with your product, we can help. Please feel free to reach out to our technical support teams, who will be more than happy to assist you further: bose.life/3rykPZR. Liam - Customer support
Written by a customer while visiting bose.com
Customer Rating
3
Case lid easy to break
on October 3, 2023
Posted by: RockyIV43
Gender:Male
Length of ownership:3 months
Case lid is easy breakable not designed very well I am on my 3rd case this year
Other than that one issue “ BIG ISSUE” the product is fantastic perfect sound
Other than that one issue “ BIG ISSUE” the product is fantastic perfect sound
Response from bose.comBy Nelson Penney, Customer support, October 3, 2023
Hello, I'm glad to hear that you are enjoying the sound quality of the QC earbuds II. For issues with the charging case, please do contact our technical support team, who will be more than happy to assist you. You can find their contact information here: bose.life/3rykPZR.
Liam - Customer support
Liam - Customer support
Written by a customer while visiting bose.com
Customer Rating
5
on December 5, 2023
Posted by: Paul
I tried to clean my original case/charger and ruined it. So I ordered this one and it works perfectly because it is the same as the original
Written by a customer while visiting bose.com
Customer Rating
2
Disappointed
on December 5, 2023
Posted by: Lee2Mee
Gender:Female
Length of ownership:3 months
So disappointed my EarPods won’t hold a charge
I thought it was the case and brought a new one but the same results NOTHING
I thought it was the case and brought a new one but the same results NOTHING
Response from bose.comBy Global Customer Service, December 7, 2023
Thanks for your review, and I'm very sorry to hear that your QuietComfort Earbuds II are not holding a charge.
As you've tried more than one charging case, there might be an issue with your pair of earbuds. The earbuds will hold a charge for up to 6 hours, with the case supplying an additional 18 hours. If you're not getting this amount, please contact our customer support team, who will help you further. You can select your country here, and then scroll to the "Contact us" option: https://global.bose.com/en_us/index.html
Warm regards
Fiona M. - Customer Support
As you've tried more than one charging case, there might be an issue with your pair of earbuds. The earbuds will hold a charge for up to 6 hours, with the case supplying an additional 18 hours. If you're not getting this amount, please contact our customer support team, who will help you further. You can select your country here, and then scroll to the "Contact us" option: https://global.bose.com/en_us/index.html
Warm regards
Fiona M. - Customer Support
Written by a customer while visiting bose.com
Customer Rating
4
Great sound; terrible mic
on September 26, 2023
Posted by: jamesbond_007
Sound quality is very good but the microphone is terrible. Every time I try to have an audio call through the Earbuds, everyone complains about the voice quality. Wish they would fix this.
Written by a customer while visiting bose.com
Customer Rating
5
Replacement
on January 12, 2024
Posted by: Mojo
It is just what I needed. The white case should be easier to find. I hope this one lasts longer.
Written by a customer while visiting bose.com
Customer Rating
5
Bose is amazing
on September 29, 2023
Posted by: Caio
Gender:Male
Length of ownership:1 year or longer
I bought it 20 days ago and I am so glad that it was delivered two days earlier the estimated deliver.
Written by a customer while visiting bose.com
Customer Rating
3
on June 3, 2024
Posted by: Mike
Gender:Male
Length of ownership:6 months
I got it under warranty but it didn't help so I had to send my whole ear buds and two charging case back 10 days ago and I am still waiting for a return of my beloved ear buds. Please put a hurry on my new ones because I want to use them in 16 days on my vacation.
Written by a customer while visiting bose.com