Unfortunately, our unit only worked for 20 minutes before it would no longer heat up. The company sent us a new heating unit but it still didn't work. We decided to return it as we did not want to waste any more time trying to fix a brand new item we never got to use.
No, I would not recommend this to a friend.
Response from weber.comBy Consumer Care, Weber, December 1, 2024
We appreciate your feedback and we apologize for the disappointing experience you had. That is not the quality or performance that we expect, and we're sorry that happened. We understand your frustration!
Please look for an email follow-up so we can learn more about your experience. Thank you.
Written by a customer while visiting weber.com
Customer Rating
5
Great Grill!
on March 6, 2023
Posted by: Korum
from Carrollton, GA
Gender:Male
[This review was collected as part of a promotion.] This “Weber - Lumin Electric Grill” is absolutely wonderful! It’s extremely useful and compact! The grill works flawlessly and provides and excellent result! There are so many things to cook on it! I highly recommend to all!
I would recommend this to a friend!
Written by a customer while visiting weber.com
Customer Rating
5
Love it
on March 15, 2023
Posted by: Goldfish2
[This review was collected as part of a promotion.] This was something I never knew I needed. I love to eat outdoors and this grill makes it so convenient to do so. It is portable and sturdy. Works great at cooking food easy to use and clean up. Love how it uses electric. Definitely a win.
Awesome grill! Have it as a gift for new couple and out of the box used it to cook breakfast for everyone. As always, Weber is the way to go for grilling
It is not a real grill. The heat doesn't hold if its cold outside. the maximum you can get from this grill is hot dogs. waste of money
No, I would not recommend this to a friend.
Response from weber.comBy Weber grills, April 21, 2024
Your feedback is very important to us. We are so sorry to hear your grill is not getting hot. We want to know more and offer our assistance. Please look for an outreach email from us soon. Thank you!
It’s the perfect grill for my NYC terrace. Looks beautiful. Great grill flavor. And cleans very easily. Makes me happy every time I use it.
Written by a customer while visiting weber.com
Customer Rating
4
Space saver
on March 8, 2023
Posted by: Jprinciotta
from Dutchess ny
Gender:Male
[This review was collected as part of a promotion.] Absolutely love this grill. It's a real space saver and easily portable. It cooks food perfectly even throughout with little effort. Setup was a breeze. It's designed to have multiple fictions which is a great feature. The design was solid.
shipping is terrible cant used it as i am waiting a month for stand/looks nice though
Response from weber.comBy Consumer Care, Weber, July 16, 2024
Your feedback is important to us. Our Care Team will follow up to make sure this has been resolved. Please look for an outreach from us soon. Thank you!