I have many grills and smokers; charcoal, pellet, and propane, plus the Ninja Woodfire oven. I wanted to add an electric grill and seriously considered the Ninja Woodfire Grill. After reading of issues with the Ninjas controller, pellet igniter, difficulty in cleaning the nonstick ridged griidle, I opted for the Weber Lumin for its simplicity and perfect size for my wife and me. My first cook was a reverse seared center cut tenderloin smoked with wood chips. I was pleasantly surprised with the flavor and grill marks.
Unfortunately Florida laws prohibit the use of gas grills on condo lanais. I have tried several electrics over the years (including an expensive Kenyon that I just threw away) and the Lumin is the first to reach 600 degrees for searing steaks and burgers. Having the large temperature range has allowed cooking many different foods.
Unfortunately, our unit only worked for 20 minutes before it would no longer heat up. The company sent us a new heating unit but it still didn't work. We decided to return it as we did not want to waste any more time trying to fix a brand new item we never got to use.
No, I would not recommend this to a friend.
Response from weber.comBy Consumer Care, Weber, December 1, 2024
We appreciate your feedback and we apologize for the disappointing experience you had. That is not the quality or performance that we expect, and we're sorry that happened. We understand your frustration!
Please look for an email follow-up so we can learn more about your experience. Thank you.
Living in a city that does not allow open flame grilling, Lumin Grill is a great option. Heavy grates gives good sear/grill marks, cooking times different than open flame, takes longer to heat up. Overall great option LOVE IT
I have been a very satisfied Weber customer for more than 4 decades, but my recent experience with Weber and the Lumin grill is the reason for the 1-star rating. If possible, I would have given zero stars.
I have owned the Lumin Electric Grill since October 21, 2023. I purchased it as a replacement for the Q2400 Electric Grill which failed after 4 years of heavy use (no complaints). I purchased the newer Lumin grill because it claimed to pre-heat more quickly and sear better because it reached higher temperatures. These claims were true initially. However, in the past several months I noticed that the grill was taking longer and longer to pre-heat and never reached optimal searing temperatures anymore.
Despite multiple attempts to resolve the issue under warranty, I have a rather expensive paper weight sitting on my deck!
I definitely do not recommend this grill or Weber to anyone anymore! It's very sad to see such a formerly great company fail so miserably!
This grill has the power to really sear meat and vegetables and cook them quickly. It takes a bit of time to reheat even with a quick open, but this has not really dimmed its overall capacity to do the job better than other electric grills.
The design and functionality of this grill is great, however, I am getting very inconsistent temperatures under the same weather conditions and using the same outlet. Sometimes I’m able to get 550°, other times, nly 350°. It has a temperament of its own.