The Lumin Compact Electric Grill has been absolutely fantastic for me. Moving in a condominium building where it is forbidden to use a gas or charcoal BBQ i was initially devastated. Most of my acquaintances who had electric BBQ's were very negative about electric Bbqs. I researched all products in this class to determine if there was any product that would satisfy my needs...after years of really exciting bbquing on charcoal and electric bbqs. Reviews of the Lumin really got my attention. True , the Lumin is more expensive than most other products in its class. Also ,YOU HAVE TO LEARN HOW TO COOK on an electric BBq. That is, you cannot keep the cover open and constantly turn the food around. It only takes about 20 minutes to get the temperature up to 650 dec F.,,,,wow...that is HOT. I found that i must open the cover quickly slip my steak(s) close the cover fast and let it cook for 2-3 minutes...rapidly opening the cover the least number of time possible SO NOT TO LOSE THE VALUABLE HEAT. Once you get the hang of it ...if is great BBqing.
Written by a customer while visiting weber.com
Customer Rating
1
Underpowered. Not a grill. This is an outdoor oven
on September 5, 2024
Posted by: Anonymous
from Vista, CA
I bought this grill. With a cover, grill cleaner, drip pans, and tax, it was $550. I got it. It takes a solid 20 minutes to heat up. It's been 75 - 80 degrees out when I'm trying to grill too. I think in cold weather, the grill would just never get to 550 or 600F. When I open the lid, the temperature falls like a rock falls out of the sky. It will go from 550F to below 400F within 30 seconds of having the lid open. It will not make it back over 500 before the items need to be flipped. Then the temperature drops like a rock again. In BBQ'ing, things need to cook at high temps and be flipped after a few minutes. This grill can't heat back up in a few minutes after opening the lid. It's too weak. I was skeptical that anything that plugs into a 120V, 15A outlet could be powerful enough to grill. Then I read it was insulated. I thought, then it could work. I still think it could but they didn't do a good job insulating it. If the grill is 350 degrees on the inside, it is very hot to the touch on the outside. That is energy just getting away. If they insulated it much better, perhaps it could keep the heat in from the underpowered heating element and do a better job. The real solution is to make a 240V two pole unit for North America. If a BBQ is electric, it should plug into the same thing that people plug an electric hot tub into, or an electric cloths dryer, or an electric car, or an electric oven. Not a 120V, 15A outlet. For $450 sticker price for the grill, it should be a good grill. Now I've tried using the grill 4 times. Every time, it has been weak. I decided I'm not satisfied with this grill. I'm upset. I want my money back and I don't want this grill. A George Foreman grill works way better than this $550 dollar patio decoration. Weber won't take it back. They don't have a satisfaction guarantee for the grills, only for grill accessories. I bought the grill new, direct from Weber less than 1 month ago. I've had multiple back and forth emails with their support as well as called in. They won't take back the grill or give me a refund. Honestly, they should not sell Lumin grills to anyone so save face for their company. My dad uses a Weber charcoal grill. It's the only grill we had through my whole childhood. He still uses it. I trusted them. They let me down. I'm disappointed in Weber now for making in inferior grill, that really should be called on oven and not a grill, and I'm disappointed in Weber for how they are handling this situation and refusing to take the grill back.
Moving from a single family home to a high rise apartment meant we could not own and use a propane or charcoal grill so we purchased the Weber Lumin electric grill. We figured Weber products are always highly rated, not cheap, but worth the price. We’ve owned Weber grills before and always liked the build quality and results. We went with the compact for our small outdoor terrace because it was just the two of us. I use the grill most nights all year. Even in winter and even following snow and the Weber always performed for us. After two weeks, I find the electric grill provides us with the same results as our old propane grill. North the same as charcoal but certainly good enough for us. I would happily recommend this grill to anyone in a similar situation. You won’t regret getting yourself the Lumin grill.
I filed a warranty claim with weber for a grill I bought. The electric plug went out. I was sent a new plug and it works. I am again able to use my grill