Customer reviews from bosch-home.com
Bosch - 500 Series 24 in. Wide 12.8 Cu. Ft Bottom Freezer Counter-Depth Smart Refrigerator - Stainless Steel
Average customer rating
3.9
(9 Reviews)
Rating breakdown 9 reviews
5 Stars
3
4 Stars
4
3 Stars
1
2 Stars
0
1 Star
1
83%of customers recommend this product.
(
5 out of
6)
Customer Reviews for Bosch - 500 Series 24 in. Wide 12.8 Cu. Ft Bottom Freezer Counter-Depth Smart Refrigerator - Stainless Steel
Customer Rating
4
Perfectly sized / materials quality erosion
on July 8, 2026
Posted by: Anonymous
Tall/narrow is what I need so this was my only choice and I am happy to have it. Beautiful interior lighting, well planned space. Room for improvement: The quality of the plastic shelving seems lightweight for such a substantial appliance. Also, the WiFi feature will not connect and am now waiting 3 mos for a new part for that. But fridge is otherwise working great!
Response from bosch-home.comBy Bosch, Customer Support, July 13, 2026
Hi, thank you for your review. We apologize for any difficulties or disappointment you may be experiencing with your Bosch refrigerator and we appreciate you making us aware. Your feedback is valuable as it allows us to find ways we can improve our products. We will forward your comments to our design team for review. If you have any questions or need assistance, please call our Customer Support at 1-800-944-2904. Thank you.
Written by a customer while visiting bosch-home.com
Customer Rating
5
So far so good
on August 31, 2025
Posted by: Blob
[This review was collected as part of a promotion.] This replaces a similarly compact, 25 year old Vestfrost. We like the simpler temperature controls, how quiet it is, and the more robust construction.
I would recommend this to a friend!
Written by a customer while visiting bosch-home.com
Customer Rating
3
not sure about this fridge
on November 14, 2024
Posted by: no name
My new Bosch fridge was installed yesterday 11/13/24. So far I've had nothing but problems. The workmanship seems cheaper than the 18-year-old model I had from another manufacturer. I'm hoping it lasts the year warranty.
Response from bosch-home.comBy CM, CS, November 15, 2024
Hi, thanks for your review. At Bosch, we strive to provide the high level of quality and reliability our products are known for, and we're very sorry to hear this model has not met your expectations. Please know that your feedback is extremely valuable to us and will be shared with the appropriate teams for further review and consideration. For any product-related inquiries, feel free to call Customer Care at 800-944-2904 for real-time support. Thank you.
Written by a customer while visiting bosch-home.com
Customer Rating
4
Bosch 500 series
on August 31, 2024
Posted by: Wags
Fridge is great but one goes through the matrix when trying to use the Home Connect app. Many attempts and still not connected via iPhone to my fridge.
Written by a customer while visiting bosch-home.com
Customer Rating
5
Bosch 500 Freestanding Bottom Freezer Fridge
on June 20, 2024
Posted by: Dorothy
[This review was collected as part of a promotion.] This refrigerator might be the best purchase I've ever made. The shelves are just the right size/height. My greens stay fresh and crisp much longer than in my old fridge, and the freezer section is the perfect temperature - havent had to make a single adjustment. Most importantly, it is ABSOLUTELY silent. THERE IS NO BUZZ! Just a beautiful, metallic tower, sitting quietly in the corner, keeping my food cold. Thank you, Bosch.
I would recommend this to a friend!
Written by a customer while visiting bosch-home.com
Customer Rating
4
Great fridge for a small space
on May 12, 2024
Posted by: Amy_J
[This review was collected as part of a promotion.] We've had our fridge for a month now and are happy with our purchase. We were a little nervous at first it was going to be too small for the two of us, but we've been fine with the size. Love having the fridge on top and freezer on the bottom.
My only complaint is that is shows finger prints really bad. We have to clean the door every other day. Poor design in that regard.
My only complaint is that is shows finger prints really bad. We have to clean the door every other day. Poor design in that regard.
I would recommend this to a friend!
Written by a customer while visiting bosch-home.com
Customer Rating
5
Huge Upgrade
on April 22, 2024
Posted by: MikeB
[This review was collected as part of a promotion.] We upgraded from a common 10+yr old fridge with door fridge on bottom and freezer on top. No water connection. We needed more space as our old fridge was too wide and deep for our tiny kitchen. We were very worried about losing 4 CU Ft of space with our 2 kids but figured we would manage. We were shocked when we really didnt have to make any changes! The freezer looks tiny but fits everything our old freezer had. And the fridge.. same thing. Looks small but the drawers are deep and the overall design allows for maximum space utilization. Oh,and the LED lighting is beautiful. What a change. I feel like we went 30yrs into the future. We did not use the wifi much so I cannot comment too much on that. Make sure you have it leveled correctly and that there is breathing room for the compressor. We have not had a single issue yet and really love our new fridge.
I would recommend this to a friend!
Written by a customer while visiting bosch-home.com
Customer Rating
4
So awesome but with two of them
on April 7, 2024
Posted by: Aquamom
[This review was collected as part of a promotion.] Love them being counter depth and just have to get use to height, put liners on shelves and my husband loves them too. I did however buy 2 of them for the space.
I would recommend this to a friend!
Written by a customer while visiting bosch-home.com