Customer reviews from frigidaire.com
Frigidaire - 1.8 Cu. Ft. Over-The-Range Microwave with PureAir Filter - Black
Average customer rating
4.8
(2,484 Reviews)
Rating breakdown 2,484 reviews
5 Stars
2,071
4 Stars
351
3 Stars
36
2 Stars
17
1 Star
9
Customer Reviews for Frigidaire - 1.8 Cu. Ft. Over-The-Range Microwave with PureAir Filter - Black
Customer Rating
1
Broken
on November 5, 2023
Posted by: Brad Y
The microwave only heats intermittently and now has stopped working totally. I called for warranty repairs and was told I was out of range for repair and someone would call me to schedule a repair. No one called. This is the worst appliance I have ever owned.
Response from frigidaire.comBy Christi, Online Outreach Specialist, November 6, 2023
Hi, Brad Y. Thank you for stopping by to share your feedback on the appliance with us. We're sorry to hear that this has been your experience thus far. One of our main goals is customer satisfaction, and we will be happy to use your feedback and experience in the hopes that we can better serve your needs in the future. I can see that you are working with our customer care team toward a resolution. If you need further assistance, please feel free to contact us via live chat or call us at 1-800-374-4432 Monday-Friday, 8:30 a.m.–8 p.m. EST, and we will dive right in. We look forward to hearing from you! - Christi
Written by a customer while visiting frigidaire.com
Customer Rating
5
Over stove microwave
on December 26, 2023
Posted by: JPeacock
[This review was collected as part of a promotion.] We just had out older dead microwave replaced since our old one died right before Xmas. We wanted the exact same model so we wouldn’t have to reinvent the wheel! It fit exactly where the other one was. We do love Frigidare products so this is a new addition to our family! Thank you!
Written by a customer while visiting frigidaire.com
Customer Rating
5
1.8 Cu.Ft. Over the Range Microwave
on February 10, 2024
Posted by: Danny Gar
[This review was collected as part of a promotion.] This purchase was the best so far. The Microwave is so quiet and easy to use. The air vent is amazing, smoke and fumes are removed as if you’re not even cooking. I am so satisfied with this. I’m happy my old microwave burned out.
Written by a customer while visiting frigidaire.com
Customer Rating
5
I love the new Microwave
on February 26, 2024
Posted by: zeb56
[This review was collected as part of a promotion.] Our new microwave is awesome. It cooks so much more efficiently than the previous model we had and is so quiet you need to look to make sure it is still running. It was a snap to install over the range and everything was in the box that I needed to have it in place in less than an hour. Very easy, which allowed me to do it myself and save the money an installer wanted. Very happy with the look, the performance, and the overall experience.
Written by a customer while visiting frigidaire.com
Customer Rating
5
on March 5, 2024
Posted by: SnS853
[This review was collected as part of a promotion.] Easy to put in. Looks so nice inside and out
Written by a customer while visiting frigidaire.com
Customer Rating
3
Frigidaire over the counter microwave FMOS1846BSA
on March 10, 2024
Posted by: Chris7776
[This review was collected as part of a promotion.] The appearance of the microwave is decent , though it isn’t finger smudge proof which requires me to clean off smudges every so often. It does what it’s supposed to do perfectly. My only gripe ( and big regret for not waiting for the gallery line, unavailable at time of purchase )is that there is a protrusion on the top part of the hinge of the door which limits me from opening the door of the cabinet up top fully beyond where the protrusion rests as it pulls on the finishing of the cabinet door ,grazes it and damages it . But Cest la vie . It is already installed and too much of hassle to have it replaced .
Response from frigidaire.comBy Christi, Online Outreach Specialist, March 12, 2024
Thank you for bringing this to our attention, and we're sorry to hear that the appliance did not live up to your expectations, ChrisS46. Our team will evaluate your review to help implement future design improvements to our product lines. Knowing what is most important to our family only helps us design more products with a better understanding of what is needed for you. Please know that we strive to produce quality products, and your feedback does not go unnoticed. If there is anything we can do to improve your experience, please let us know. You can reach out to us by live chat or by phone at 1-800-374-4432. Monday through Friday, 8:30 a.m. to 8:00 p.m. EST, and our experts will be happy to assist. - Christi
Written by a customer while visiting frigidaire.com
Customer Rating
5
on March 16, 2024
Posted by: Anonymous
[This review was collected as part of a promotion.] Love this microwave. It's a lot like our old one that we had for about 10 years. We use it daily!!
Written by a customer while visiting frigidaire.com
Customer Rating
3
Microwave
on March 18, 2024
Posted by: Jay bird75
[This review was collected as part of a promotion.] So the microwave also makes a lot of noise but it cooks good. I feel like the noise it's starting to make it is getting worse. I don't feel it like it will make it through the first year.
Response from frigidaire.comBy Christi, Online Outreach Specialist, March 20, 2024
Thank you for bringing this to our attention, and we're sorry to hear that the appliance did not live up to your expectations, Jay bird75. We have no known issues with this model, and we provide a comprehensive one-year warranty to protect your investment from any unexpected issues. While we cannot guarantee you will never have an issue, we are confident you will get many years of enjoyment from your appliance. If there is anything we can do to improve your experience, please let us know. You can reach out to us by live chat or by phone at 1-800-374-4432. Monday through Friday, 8:30 a.m. to 8:00 p.m. EST, and our experts will be happy to assist. - Christi
Written by a customer while visiting frigidaire.com