Customer reviews from frigidaire.com
Frigidaire - 1.8 Cu. Ft. Over-The-Range Microwave with PureAir Filter - Black
Average customer rating
4.8
(2,671 Reviews)
Rating breakdown 2,671 reviews
5 Stars
2,228
4 Stars
377
3 Stars
40
2 Stars
17
1 Star
9
Customer Reviews for Frigidaire - 1.8 Cu. Ft. Over-The-Range Microwave with PureAir Filter - Black
Customer Rating
5
on March 3, 2026
Posted by: PJ 529
[This review was collected as part of a promotion.] It is till very new, but so far, so good. We are replacing a 20 year old Frigidaire. This has some new features which seem helpful. If it is as reliable as the old one, we will be very happy!
Response from frigidaire.comBy Ruth, Online Outreach Specialist, March 5, 2026
Hi there. Thank you for sharing your feedback! We’re glad to hear that your new Frigidaire is off to a great start and that the new features are proving helpful.
We appreciate your loyalty over the years, and we hope this refrigerator proves to be just as reliable as your previous one — serving your household well for many years to come!
For any queries, connect with us via live chat online at Frigidaire.com or via phone at 800-374-4432, Mon-Fri, 8:30 a.m.–8:00 p.m. EST.
Best Regards,
Ruth
We appreciate your loyalty over the years, and we hope this refrigerator proves to be just as reliable as your previous one — serving your household well for many years to come!
For any queries, connect with us via live chat online at Frigidaire.com or via phone at 800-374-4432, Mon-Fri, 8:30 a.m.–8:00 p.m. EST.
Best Regards,
Ruth
Written by a customer while visiting frigidaire.com
Customer Rating
5
on March 3, 2026
Posted by: Gajo
[This review was collected as part of a promotion.] My microwave's face is easy to read and to hit the correct button. The light illuminates the area where I am preparing items to go into the microwave which makes completing each task much easier.
Response from frigidaire.comBy Ruth, Online Outreach Specialist, March 5, 2026
Hi there. Thank you for sharing your feedback! We’re thrilled to hear that your microwave’s easy-to-read display and responsive buttons are making it simple to use. It’s also great to know that the illuminated cooking area is helping make meal prep easier and more convenient.
We appreciate you choosing Frigidaire and hope your microwave continues to make cooking tasks a breeze!
For any queries, connect with us via live chat online at Frigidaire.com or via phone at 800-374-4432, Mon-Fri, 8:30 a.m.–8:00 p.m. EST.
Best Regards,
Ruth
We appreciate you choosing Frigidaire and hope your microwave continues to make cooking tasks a breeze!
For any queries, connect with us via live chat online at Frigidaire.com or via phone at 800-374-4432, Mon-Fri, 8:30 a.m.–8:00 p.m. EST.
Best Regards,
Ruth
Written by a customer while visiting frigidaire.com
Customer Rating
5
Sleek and Efficient
on March 4, 2026
Posted by: 258Micowave
[This review was collected as part of a promotion.] My new microwave feels luxurious for the price. It cooks and warms food efficiently.
Response from frigidaire.comBy Ruth, Online Outreach Specialist, March 5, 2026
Hi there. Thank you for sharing your feedback! We’re thrilled to hear that your new microwave feels luxurious and is cooking and warming your food efficiently.
We appreciate you choosing Frigidaire and hope it continues to make meal prep quick and enjoyable!
For any queries, connect with us via live chat online at Frigidaire.com or via phone at 800-374-4432, Mon-Fri, 8:30 a.m.–8:00 p.m. EST.
Best Regards,
Ruth
We appreciate you choosing Frigidaire and hope it continues to make meal prep quick and enjoyable!
For any queries, connect with us via live chat online at Frigidaire.com or via phone at 800-374-4432, Mon-Fri, 8:30 a.m.–8:00 p.m. EST.
Best Regards,
Ruth
Written by a customer while visiting frigidaire.com
Customer Rating
5
Replacement for my other Frigidaire Microwave
on March 4, 2026
Posted by: RARMicrowave
[This review was collected as part of a promotion.] My new Frigidaire is working just fine. I've only had it a few months and all is OK. I was disappointed that my older Frigidaire did not last longer and the door switch failed on the old one.
Response from frigidaire.comBy Patrick, Online Outreach Specialist, March 5, 2026
Hi there! Thank you for sharing your feedback! We’re glad to hear that your new Frigidaire microwave is working well so far.
We understand your disappointment regarding the longevity of your previous microwave and the door switch issue you experienced. Your input is valuable and helps us continue improving the quality and durability of our products. We appreciate you giving Frigidaire another chance and hope your new microwave serves you reliably for years to come!
If you need any assistance, please join us via Live Chat at www.frigidaire.com or call our Customer Care Team at 1-800-374-4432. Monday through Friday, 8:30 a.m. to 8:00 p.m. EST, and we will be happy to assist in any way we can. - Patrick
We understand your disappointment regarding the longevity of your previous microwave and the door switch issue you experienced. Your input is valuable and helps us continue improving the quality and durability of our products. We appreciate you giving Frigidaire another chance and hope your new microwave serves you reliably for years to come!
If you need any assistance, please join us via Live Chat at www.frigidaire.com or call our Customer Care Team at 1-800-374-4432. Monday through Friday, 8:30 a.m. to 8:00 p.m. EST, and we will be happy to assist in any way we can. - Patrick
Written by a customer while visiting frigidaire.com
Customer Rating
5
on March 5, 2026
Posted by: Professor Frigidaire
[This review was collected as part of a promotion.] It works
Response from frigidaire.comBy Maico, Online Outreach Specialist, March 6, 2026
Hi Professor Frigidaire, we’re thrilled to see your 5-star rating! It means so much to know your Frigidaire over-the-range microwave is making your daily life a little easier and more enjoyable. Thank you for sharing your experience!
If you ever need assistance, you can connect with us via live chat at www.frigidaire.com or call our Customer Care Team at 1-800-374-4432, Monday through Friday, 8:30 a.m. to 8:00 p.m. EST. We’re always happy to help!
- Maico
If you ever need assistance, you can connect with us via live chat at www.frigidaire.com or call our Customer Care Team at 1-800-374-4432, Monday through Friday, 8:30 a.m. to 8:00 p.m. EST. We’re always happy to help!
- Maico
Written by a customer while visiting frigidaire.com
Customer Rating
5
Excellent Microwave!
on March 6, 2026
Posted by: Carm1995
[This review was collected as part of a promotion.] We’ve been very happy with this microwave so far. It looks great in the kitchen, has a clean modern design, and feels like a solid upgrade. It heats food evenly and quickly, and the controls are straightforward and easy to use. The interior is spacious, which is helpful for larger plates and bowls, and the venting/light features are also convenient for everyday cooking.
Response from frigidaire.comBy Reed, Online Outreach Specialist, March 9, 2026
Hi Carm1995,
Thank you for sharing your feedback! We’re so glad to hear that you’ve been very happy with your microwave and that it’s been a great addition to your kitchen. It’s wonderful to know you’re enjoying the modern design, spacious interior, and easy-to-use controls, along with the convenience of the venting and lighting features for everyday cooking.
We appreciate you choosing Frigidaire and taking the time to share your experience. If you ever have any questions or need assistance, please feel free to connect with us through Live Chat at Frigidaire.com or call 1-800-374-4432, available Monday–Friday, 8:30 AM – 8 PM ET.
— Reed
Thank you for sharing your feedback! We’re so glad to hear that you’ve been very happy with your microwave and that it’s been a great addition to your kitchen. It’s wonderful to know you’re enjoying the modern design, spacious interior, and easy-to-use controls, along with the convenience of the venting and lighting features for everyday cooking.
We appreciate you choosing Frigidaire and taking the time to share your experience. If you ever have any questions or need assistance, please feel free to connect with us through Live Chat at Frigidaire.com or call 1-800-374-4432, available Monday–Friday, 8:30 AM – 8 PM ET.
— Reed
Written by a customer while visiting frigidaire.com
Customer Rating
5
Nice microwave
on March 6, 2026
Posted by: Slapshot22
[This review was collected as part of a promotion.] Good features and it heats better than my last two GE units. Hoping it lasts a lot longer than my last GE microwave which died after just 14 months.
Response from frigidaire.comBy Maico, Online Outreach Specialist, March 10, 2026
Good day, Slapshot22! Thank you for sharing your feedback! We’re glad to hear that you’re enjoying the features and performance of your microwave, and we appreciate you trusting Frigidaire for your kitchen needs. We hope it provides you with many years of reliable service and meets your expectations for longevity.
If you have any additional suggestions, comments, or concerns, please join us via Live Chat on our website or through our Customer Support by dialing 1-800-374-4432. We are open Monday through Friday, 8:30 a.m. to 8:00 p.m. EST.
Thank you, and we hope you have a great rest of your day!
- Maico
If you have any additional suggestions, comments, or concerns, please join us via Live Chat on our website or through our Customer Support by dialing 1-800-374-4432. We are open Monday through Friday, 8:30 a.m. to 8:00 p.m. EST.
Thank you, and we hope you have a great rest of your day!
- Maico
Written by a customer while visiting frigidaire.com
Customer Rating
5
Microwave
on March 6, 2026
Posted by: Anonymous
[This review was collected as part of a promotion.] Works amazing, and is super efficient. I love the convenience of this microwave.
Response from frigidaire.comBy Jessica, Online Outreach Specialist, March 9, 2026
Thank you for sharing your feedback!
We’re glad to hear that your 1.8 Cu. Ft. Over-the-Range Microwave is working efficiently and providing the convenience you need in your kitchen.
We hope it continues to deliver reliable performance and make meal preparation easier for years to come! If you will need assistance in the future, please don’t hesitate to reach out to us via call at 1‑800‑374‑4432, Monday–Friday, 8:30 AM to 8:00 PM EST. Wishing you all the very best.
- Jessica
We’re glad to hear that your 1.8 Cu. Ft. Over-the-Range Microwave is working efficiently and providing the convenience you need in your kitchen.
We hope it continues to deliver reliable performance and make meal preparation easier for years to come! If you will need assistance in the future, please don’t hesitate to reach out to us via call at 1‑800‑374‑4432, Monday–Friday, 8:30 AM to 8:00 PM EST. Wishing you all the very best.
- Jessica
Written by a customer while visiting frigidaire.com