Customer reviews from frigidaire.com
Frigidaire - 1.8 Cu. Ft. Over-The-Range Microwave with PureAir Filter - Black
Average customer rating
4.8
(2,671 Reviews)
Rating breakdown 2,671 reviews
5 Stars
2,228
4 Stars
377
3 Stars
40
2 Stars
17
1 Star
9
Customer Reviews for Frigidaire - 1.8 Cu. Ft. Over-The-Range Microwave with PureAir Filter - Black
Customer Rating
4
Nice microwave
on March 1, 2026
Posted by: Ok77
[This review was collected as part of a promotion.] It’s an attractive appliance, easy to read, spacious inside, bright light helpful for cooking on stove below it; however I find the time display too bright & have had to cover it with painters tape where I can read it but easier on the eye. The fan is much louder than my prior microwave. Overall, a few days in and seems like a good product.
Response from frigidaire.comBy Reed, Online Outreach Specialist, March 3, 2026
Hi Ok77,
Thank you for taking the time to share such balanced feedback. We’re glad to hear you’re enjoying the spacious interior, easy-to-read controls, and the bright cooktop lighting — those are all features designed to make everyday cooking more convenient.
We understand your concern about the clock display brightness. Some models allow you to adjust or turn off the display brightness in the settings menu — if you’d like, we’d be happy to help check whether that option is available on your specific model.
Regarding the fan noise, it’s normal for over-the-range microwaves to have a slightly stronger sound, especially if the vent fan is set to a higher speed. You may find the lower fan setting provides quieter operation while still offering ventilation support.
We truly appreciate your honest feedback and are glad that overall it’s meeting your expectations so far. If you’d like assistance reviewing the display settings or fan operation, please feel free to connect with us via Live Chat at Frigidaire.com or call 1-800-374-4432, Monday–Friday, 8:30 a.m.–8:00 p.m. ET. We’re always happy to help.
— Reed
Thank you for taking the time to share such balanced feedback. We’re glad to hear you’re enjoying the spacious interior, easy-to-read controls, and the bright cooktop lighting — those are all features designed to make everyday cooking more convenient.
We understand your concern about the clock display brightness. Some models allow you to adjust or turn off the display brightness in the settings menu — if you’d like, we’d be happy to help check whether that option is available on your specific model.
Regarding the fan noise, it’s normal for over-the-range microwaves to have a slightly stronger sound, especially if the vent fan is set to a higher speed. You may find the lower fan setting provides quieter operation while still offering ventilation support.
We truly appreciate your honest feedback and are glad that overall it’s meeting your expectations so far. If you’d like assistance reviewing the display settings or fan operation, please feel free to connect with us via Live Chat at Frigidaire.com or call 1-800-374-4432, Monday–Friday, 8:30 a.m.–8:00 p.m. ET. We’re always happy to help.
— Reed
Written by a customer while visiting frigidaire.com
Customer Rating
5
Win win for me !
on March 2, 2026
Posted by: recvken
[This review was collected as part of a promotion.] I definitely lucked out on this one ! Although the appliance model I was looking for was no longer available, the replacement used the same mounting bracket and hardware, making the install a breeze! No new holes in the plaster walls or in the cabinetry !
Response from frigidaire.comBy Maria, Online Outreach Specialist, March 4, 2026
Thank you for sharing your feedback! We’re thrilled to hear that your microwave installation went smoothly and that the replacement model worked perfectly with your existing mounting bracket and hardware. It’s wonderful to know you didn’t have to make any new holes and that the process was so easy!
If you ever have questions or need assistance with your appliance, our team is happy to help. You can connect with us via Live Chat at Frigidaire.com or call 1-800-374-4432, Monday through Friday, 8:30 a.m. – 8:00 p.m. EST.
Thank you again for choosing Frigidaire. We’re delighted your appliance is fitting seamlessly into your home! — Maria
If you ever have questions or need assistance with your appliance, our team is happy to help. You can connect with us via Live Chat at Frigidaire.com or call 1-800-374-4432, Monday through Friday, 8:30 a.m. – 8:00 p.m. EST.
Thank you again for choosing Frigidaire. We’re delighted your appliance is fitting seamlessly into your home! — Maria
Written by a customer while visiting frigidaire.com
Customer Rating
4
Just 10 more seconds ...
on March 2, 2026
Posted by: Bolmo
[This review was collected as part of a promotion.] I really like the 10 second option.
Response from frigidaire.comBy Reed, Online Outreach Specialist, March 4, 2026
Hi Bolmo,
Thank you for sharing your feedback! We’re glad to hear you’re enjoying the 10-second option on your over-the-range microwave. It’s a great feature for quick heating and those moments when you just need a little extra time without resetting the whole cycle.
If you ever have any questions or need assistance, please feel free to connect with us via Live Chat at Frigidaire.com or call 1-800-374-4432, Monday–Friday, 8:30 a.m.–8:00 p.m. ET. We’re always happy to help.
— Reed
Thank you for sharing your feedback! We’re glad to hear you’re enjoying the 10-second option on your over-the-range microwave. It’s a great feature for quick heating and those moments when you just need a little extra time without resetting the whole cycle.
If you ever have any questions or need assistance, please feel free to connect with us via Live Chat at Frigidaire.com or call 1-800-374-4432, Monday–Friday, 8:30 a.m.–8:00 p.m. ET. We’re always happy to help.
— Reed
Written by a customer while visiting frigidaire.com
Customer Rating
5
MICROWAVE
on March 2, 2026
Posted by: TEDDY LEE
[This review was collected as part of a promotion.] GREAT PRODUCT!
Response from frigidaire.comBy Patrick, Online Outreach Specialist, March 4, 2026
Hi TEDDY LEE! Thank you so much for your enthusiastic feedback! We’re thrilled to hear that you’re enjoying your Frigidaire microwave. It’s always wonderful to know when our appliances are making everyday tasks easier and more enjoyable.
We truly appreciate you taking the time to share your experience and hope your microwave continues to serve you well for years to come. If you need any assistance, please join us via Live Chat at www.frigidaire.com or call our Customer Care Team at 1-800-374-4432. Monday through Friday, 8:30 a.m. to 8:00 p.m. EST, and we will be happy to assist in any way we can. - Patrick
We truly appreciate you taking the time to share your experience and hope your microwave continues to serve you well for years to come. If you need any assistance, please join us via Live Chat at www.frigidaire.com or call our Customer Care Team at 1-800-374-4432. Monday through Friday, 8:30 a.m. to 8:00 p.m. EST, and we will be happy to assist in any way we can. - Patrick
Written by a customer while visiting frigidaire.com
Customer Rating
5
on March 2, 2026
Posted by: Jim 436
[This review was collected as part of a promotion.] Very nice microwave! Easy to run works very well
Response from frigidaire.comBy Chris, Online Outreach Specialist, March 3, 2026
We love hearing this! It’s great to know your microwave is both user-friendly and performing perfectly. Should you have any additional questions or concerns, please don't hesitate to connect with us via Live Chat at www.frigidaire.com or call us at 1-800-374-4432, Monday-Friday, 8:30 a.m.–8 p.m. EST, and we’ll be happy to assist.
Best Regards
-Christian
Best Regards
-Christian
Written by a customer while visiting frigidaire.com
Customer Rating
4
Default reminder beep annoying
on March 3, 2026
Posted by: nsmith43
[This review was collected as part of a promotion.] The default reminder beep that keeps going off is annoying. Will need to look into whether it can be turned off. Otherwise a good microwave.
Response from frigidaire.comBy Patrick, Online Outreach Specialist, March 4, 2026
Hi nsmith43! Thank you for sharing your feedback with us.
We’re glad to hear that you’re enjoying your microwave overall, but we understand how the repeated reminder beep could become frustrating. Small details like that can certainly impact the experience, and we appreciate you bringing it to our attention.
Many of our microwave models do offer options to adjust or turn off the reminder tone through the control settings. If you’d like, our support team would be happy to walk you through the steps for your specific model to see what options are available.
Thank you again for your honest feedback. If you need any assistance, please join us via Live Chat at www.frigidaire.com or call our Customer Care Team at 1-800-374-4432. Monday through Friday, 8:30 a.m. to 8:00 p.m. EST, and we will be happy to assist in any way we can. - Patrick
We’re glad to hear that you’re enjoying your microwave overall, but we understand how the repeated reminder beep could become frustrating. Small details like that can certainly impact the experience, and we appreciate you bringing it to our attention.
Many of our microwave models do offer options to adjust or turn off the reminder tone through the control settings. If you’d like, our support team would be happy to walk you through the steps for your specific model to see what options are available.
Thank you again for your honest feedback. If you need any assistance, please join us via Live Chat at www.frigidaire.com or call our Customer Care Team at 1-800-374-4432. Monday through Friday, 8:30 a.m. to 8:00 p.m. EST, and we will be happy to assist in any way we can. - Patrick
Written by a customer while visiting frigidaire.com
Customer Rating
4
Push button, heat food
on March 3, 2026
Posted by: gjust
[This review was collected as part of a promotion.] The Frigidaire OTR Microwave fits nicely above our gas stove. It is vented through the roof to remove heat and ordors from the cooktop and stove below it. It is not a sensor (moisture) unit like the Whirlpool unit that it replaces but so far that has not been an issue. I do wish that the vent fan more than two settings and the controls seem backwards, start on the right, stop on the left.
Response from frigidaire.comBy Patrick, Online Outreach Specialist, March 4, 2026
Hi gjust! Thank you for taking the time to share your experience with your new Frigidaire OTR Microwave.
We’re glad to hear it fits nicely above your stove and that the venting system is helping keep heat and odors under control — making your cooking environment more comfortable is exactly what we aim for.
We appreciate your honest feedback regarding the fan settings and the control layout. We understand how small details like these can impact usability, and your comments will be shared with our product team as we continue to look for ways to improve our designs.
It’s great to hear that the lack of a sensor cooking feature hasn’t been an issue for you so far. Thank you again for your thoughtful review and for choosing Frigidaire. If you need any assistance, please join us via Live Chat at www.frigidaire.com or call our Customer Care Team at 1-800-374-4432. Monday through Friday, 8:30 a.m. to 8:00 p.m. EST, and we will be happy to assist in any way we can. - Patrick
We’re glad to hear it fits nicely above your stove and that the venting system is helping keep heat and odors under control — making your cooking environment more comfortable is exactly what we aim for.
We appreciate your honest feedback regarding the fan settings and the control layout. We understand how small details like these can impact usability, and your comments will be shared with our product team as we continue to look for ways to improve our designs.
It’s great to hear that the lack of a sensor cooking feature hasn’t been an issue for you so far. Thank you again for your thoughtful review and for choosing Frigidaire. If you need any assistance, please join us via Live Chat at www.frigidaire.com or call our Customer Care Team at 1-800-374-4432. Monday through Friday, 8:30 a.m. to 8:00 p.m. EST, and we will be happy to assist in any way we can. - Patrick
Written by a customer while visiting frigidaire.com
Customer Rating
5
Looks great in our kitchen
on March 3, 2026
Posted by: jglassner
[This review was collected as part of a promotion.] We replaced our microwave after a storm damaged our old one. We shopped around and decided on Frigidaire and couldn't be happier.
Response from frigidaire.comBy Christian, Online Outreach Specialist, March 4, 2026
Thank you for sharing your experience! We’re so glad you chose a Frigidaire microwave and that it’s exceeding your expectations. It’s great to hear it’s been a perfect replacement after the storm. We hope it continues to serve you well for years to come! Should you have any additional questions or concerns, please don't hesitate to connect with us via Live Chat at www.frigidaire.com or call us at 1-800-374-4432, Monday-Friday, 8:30 a.m.–8 p.m. EST, and we’ll be happy to assist.
Best Regards
Christian
Best Regards
Christian
Written by a customer while visiting frigidaire.com