Customer reviews from frigidaire.com
Frigidaire - 1.8 Cu. Ft. Over-The-Range Microwave with PureAir Filter - Black
Average customer rating
4.8
(2,484 Reviews)
Rating breakdown 2,484 reviews
5 Stars
2,071
4 Stars
351
3 Stars
36
2 Stars
17
1 Star
9
Customer Reviews for Frigidaire - 1.8 Cu. Ft. Over-The-Range Microwave with PureAir Filter - Black
Customer Rating
5
Over The Range Microwave
on December 28, 2025
Posted by: THE CEO
[This review was collected as part of a promotion.] Heats evenly and quickly. Does a good job defrosting, time preset buttons for heating different foods or liquids. Easy to program/operate. Nice design and runs quiet.
Response from frigidaire.comBy Maico, Online Outreach Specialist, December 30, 2025
Thank you for sharing your feedback, THE CEO! We’re thrilled to hear that your Frigidaire appliance heats evenly and quickly, defrosts well, and that the preset buttons make it easy to heat different foods and liquids. It’s wonderful to know that you find it easy to operate, enjoy the design, and appreciate the quiet performance.
If you have any additional suggestions, comments, or concerns, please join us via Live Chat on our website or reach out to our Customer Support by dialing 1-800-374-4432. We are open Monday through Friday, 8:30 a.m. to 8:00 p.m. EST.
Thank you again for choosing Frigidaire, and we hope you continue to enjoy your appliance! - Maico
If you have any additional suggestions, comments, or concerns, please join us via Live Chat on our website or reach out to our Customer Support by dialing 1-800-374-4432. We are open Monday through Friday, 8:30 a.m. to 8:00 p.m. EST.
Thank you again for choosing Frigidaire, and we hope you continue to enjoy your appliance! - Maico
Written by a customer while visiting frigidaire.com
Customer Rating
4
Nice Microwave
on December 29, 2025
Posted by: AO 27
[This review was collected as part of a promotion.] Fairly easy installation. You Will need 2 people for part of the install. Looks very sharp! Easy to use out of the box. We are very happy with our purchase.
Response from frigidaire.comBy Maria, Online Outreach Specialist, December 30, 2025
Thank you for sharing your feedback! We’re delighted to hear that your new microwave was easy to install, looks great in your kitchen, and is simple to use right out of the box. It’s wonderful to know that you’re happy with your purchase.
If you ever have questions, need assistance, or want tips on using any of its features, our customer care team is always available to help. You can connect with us via Live Chat at Frigidaire.com, or call us at 1-800-374-4432, Monday through Friday from 8:30 a.m. to 8:00 p.m. EST.
We truly appreciate your trust in Frigidaire and are glad your microwave is meeting your expectations! — Maria
If you ever have questions, need assistance, or want tips on using any of its features, our customer care team is always available to help. You can connect with us via Live Chat at Frigidaire.com, or call us at 1-800-374-4432, Monday through Friday from 8:30 a.m. to 8:00 p.m. EST.
We truly appreciate your trust in Frigidaire and are glad your microwave is meeting your expectations! — Maria
Written by a customer while visiting frigidaire.com
Customer Rating
5
Microwave review
on December 29, 2025
Posted by: Firex1
[This review was collected as part of a promotion.] Pretty solid equipment, getting the job done.
Response from frigidaire.comBy Maria, Online Outreach Specialist, December 30, 2025
Thank you for sharing your feedback! We’re glad to hear that your microwave is performing reliably and getting the job done. If you ever have questions, need assistance, or want tips on using any of its features, our customer care team is always ready to help. You can connect with us via Live Chat at Frigidaire.com, or call us at 1-800-374-4432, Monday through Friday from 8:30 a.m. to 8:00 p.m. EST.
We truly appreciate your trust in Frigidaire and are pleased that your appliance is meeting your needs! — Maria
We truly appreciate your trust in Frigidaire and are pleased that your appliance is meeting your needs! — Maria
Written by a customer while visiting frigidaire.com
Customer Rating
5
Microwave
on December 29, 2025
Posted by: My new Microwave
[This review was collected as part of a promotion.] Love it . Works great
Response from frigidaire.comBy Christian, Online Outreach Specialist, December 30, 2025
Thank you! We’re so glad to hear you love it and that it’s working great for you! Should you have any additional questions or concerns, please don't hesitate to connect with us via Live Chat at www.frigidaire.com or call us at 1-800-374-4432, Monday-Friday, 8:30 a.m.–8 p.m. EST, and we’ll be happy to assist.
Best Regards
-Christian
Best Regards
-Christian
Written by a customer while visiting frigidaire.com
Customer Rating
5
pleased
on December 29, 2025
Posted by: dkred
bought this microwave 2 weeks ago. Looks very nice, no problems, very spacious. Heats and cooks well. Just a mention, i had to take the first one back because when installing it the right hand threads inside the microwave fell down inside so that we had no way to attach the bolt. took it back and got another one, no problem, the 2nd one was fine.
Response from frigidaire.comBy Patrick, Online Outreach Specialist, January 2, 2026
Hi there! Thank you for sharing your experience! We’re glad to hear that your replacement microwave is working well, looks great, and provides plenty of space for cooking. We also appreciate you letting us know about the initial installation issue—your feedback is helpful as we continue to improve our products and quality control.
We’re so happy that everything is working properly now and hope you continue to enjoy your microwave! If you need any assistance, please join us via Live Chat at www.frigidaire.com or call our Customer Care Team at 1-800-374-4432. Monday through Friday, 8:30 a.m. to 8:00 p.m. EST, and we will be happy to assist in any way we can. - Patrick
We’re so happy that everything is working properly now and hope you continue to enjoy your microwave! If you need any assistance, please join us via Live Chat at www.frigidaire.com or call our Customer Care Team at 1-800-374-4432. Monday through Friday, 8:30 a.m. to 8:00 p.m. EST, and we will be happy to assist in any way we can. - Patrick
Written by a customer while visiting frigidaire.com
Customer Rating
5
Warms food
on December 29, 2025
Posted by: James208
[This review was collected as part of a promotion.] This thing is crazy. I put cold food in and enter a time, hit start, after that time the food is warm. If you never have had one I would recommend you try one out.
Response from frigidaire.comBy Reed, Online Outreach Specialist, January 2, 2026
We acknowledge your message and appreciate you reaching out. If you need any assistance or have any questions, please feel free to contact us via live chat by visiting our website at Frigidaire.com, or call us at 1-800-374-4432, Monday – Friday, 8:30 am – 8 pm ET, and Saturday 9 am – 6 pm ET. - Reed
Written by a customer while visiting frigidaire.com
Customer Rating
4
Over-The-Range Microwave needs a Display Dimmer Setting
on December 30, 2025
Posted by: Anonymous
[This review was collected as part of a promotion.] Over-The-Range Microwave needs a Display Dimmer Setting; Much to bright during night time hours. No other complaints.
Response from frigidaire.comBy Maria, Online Outreach Specialist, January 2, 2026
Thank you for sharing your feedback. We’re glad to hear that you are satisfied with your Microwave. We appreciate your suggestion regarding a Display Dimmer Setting and understand how a bright display can be disruptive during nighttime hours.
To explore available options or assistance for adjusting the display settings, please reach out to our team. You can connect with us via Live Chat at Frigidaire.com or by calling 1-800-374-4432 (Monday–Friday, 8:30 AM – 8:00 PM EST). Our team will be happy to guide you through any settings or provide additional solutions to improve your experience.
Thank you again for your input—it helps us improve our products for all our customers. - Maria
To explore available options or assistance for adjusting the display settings, please reach out to our team. You can connect with us via Live Chat at Frigidaire.com or by calling 1-800-374-4432 (Monday–Friday, 8:30 AM – 8:00 PM EST). Our team will be happy to guide you through any settings or provide additional solutions to improve your experience.
Thank you again for your input—it helps us improve our products for all our customers. - Maria
Written by a customer while visiting frigidaire.com
Customer Rating
5
on December 30, 2025
Posted by: Giovanela Gandolfi
[This review was collected as part of a promotion.] Excellent product.
Written by a customer while visiting frigidaire.com