Customer reviews from frigidaire.com
Frigidaire - 1.8 Cu. Ft. Over-The-Range Microwave with PureAir Filter - Black
Average customer rating
4.8
(2,484 Reviews)
Rating breakdown 2,484 reviews
5 Stars
2,071
4 Stars
351
3 Stars
36
2 Stars
17
1 Star
9
Customer Reviews for Frigidaire - 1.8 Cu. Ft. Over-The-Range Microwave with PureAir Filter - Black
Customer Rating
5
Nice Microwave
on December 2, 2025
Posted by: StellaK
[This review was collected as part of a promotion.] I have this for a week now and it works very well. It uses a vent exhaust fan which is very powerful that keeps my kitchen clean.
Response from frigidaire.comBy Sam, Online Outreach Specialist, December 2, 2025
Hello StellaK!
Thank you for the 5-star review! We’re thrilled to hear your Frigidaire Over-the-Range Microwave is working well and that the powerful vent fan is keeping your kitchen clean. We appreciate your feedback!
If you ever have any questions or need assistance in the future, please do not hesitate to connect with us via live chat or by phone at 1-800-374-4432
Monday-Friday, 8:30 a.m.–8 p.m. EST, and we will be happy to assist. ~Sam
Thank you for the 5-star review! We’re thrilled to hear your Frigidaire Over-the-Range Microwave is working well and that the powerful vent fan is keeping your kitchen clean. We appreciate your feedback!
If you ever have any questions or need assistance in the future, please do not hesitate to connect with us via live chat or by phone at 1-800-374-4432
Monday-Friday, 8:30 a.m.–8 p.m. EST, and we will be happy to assist. ~Sam
Written by a customer while visiting frigidaire.com
Customer Rating
5
LOVE IT! Powerful. Convenient Controls.
on December 2, 2025
Posted by: Doksolid
[This review was collected as part of a promotion.] LOVE IT! Powerful. Convenient Controls.
Response from frigidaire.comBy Maico, Online Outreach Specialist, December 4, 2025
Thank you for your feedback, Doksolid! We’re thrilled to hear that you love your Frigidaire product and find the controls powerful and convenient. Your satisfaction is very important to us.
If you have any additional suggestions, comments, or concerns, please join us via Live Chat on our website or through our Customer Support by dialing 1-800-374-4432. We are open Monday through Friday, 8:30 a.m. to 8:00 p.m. EST.
Thank you, and have a great rest of your day! - Maico
If you have any additional suggestions, comments, or concerns, please join us via Live Chat on our website or through our Customer Support by dialing 1-800-374-4432. We are open Monday through Friday, 8:30 a.m. to 8:00 p.m. EST.
Thank you, and have a great rest of your day! - Maico
Written by a customer while visiting frigidaire.com
Customer Rating
5
Great product!
on December 2, 2025
Posted by: Texas300
[This review was collected as part of a promotion.] We needed a replacement microwave after multiple problems with another brand. This product proved to be better lit and operate in a much simpler manner.
Response from frigidaire.comBy Patrick, Online Outreach Specialist, December 4, 2025
Hi there! Thank you for sharing your experience with us! We’re so glad to hear that your new microwave has been a reliable replacement after the challenges you faced with your previous brand. It’s wonderful to know that the improved lighting and simpler operation are making a positive difference in your daily routine.
Your feedback means a lot, and we’re grateful you chose our product for your upgrade. If you ever have questions or need assistance in the future, please join us via Live Chat at www.frigidaire.com or call our Customer Care Team at 1-800-374-4432. Monday through Friday, 8:30 a.m. to 8:00 p.m. EST, and we will be happy to assist in any way we can. - Patrick
Your feedback means a lot, and we’re grateful you chose our product for your upgrade. If you ever have questions or need assistance in the future, please join us via Live Chat at www.frigidaire.com or call our Customer Care Team at 1-800-374-4432. Monday through Friday, 8:30 a.m. to 8:00 p.m. EST, and we will be happy to assist in any way we can. - Patrick
Written by a customer while visiting frigidaire.com
Customer Rating
5
Quietest Microwave I’ve Owned
on December 2, 2025
Posted by: Kaglee1701
[This review was collected as part of a promotion.] So quiet and works/looks great!
Written by a customer while visiting frigidaire.com
Customer Rating
5
on December 3, 2025
Posted by: Lautsenberg
[This review was collected as part of a promotion.] Only had it a little while but so far so good. Although it suits our needs, I was surprised that 1.8 cu ft wasn't a larger working space inside.
Response from frigidaire.comBy Sam, Online Outreach Specialist, December 4, 2025
Hello Lautsenberg!
Thank you for sharing your feedback! We’re glad to hear that your Frigidaire 1.8 Cu. Ft. Over-The-Range Microwave (model FMOS1846BS) is meeting your needs so far. We understand your surprise regarding the interior space—it’s a great size for many kitchens, though we know it may feel a bit smaller than expected. We truly appreciate your feedback and hope it continues to serve you well!
If you ever have any questions or need assistance in the future, please do not hesitate to connect with us via live chat or by phone at 1-800-374-4432 Monday-Friday, 8:30 a.m.–8 p.m. EST, and we will be happy to assist. ~Sam
Thank you for sharing your feedback! We’re glad to hear that your Frigidaire 1.8 Cu. Ft. Over-The-Range Microwave (model FMOS1846BS) is meeting your needs so far. We understand your surprise regarding the interior space—it’s a great size for many kitchens, though we know it may feel a bit smaller than expected. We truly appreciate your feedback and hope it continues to serve you well!
If you ever have any questions or need assistance in the future, please do not hesitate to connect with us via live chat or by phone at 1-800-374-4432 Monday-Friday, 8:30 a.m.–8 p.m. EST, and we will be happy to assist. ~Sam
Written by a customer while visiting frigidaire.com
Customer Rating
5
High quality appliance
on December 3, 2025
Posted by: Jeng2x
[This review was collected as part of a promotion.] Love this microwave—looks great, super easy to use, cleans up fast, and the fan works like a champ. Fits perfectly with my other kitchen appliances."
Response from frigidaire.comBy Angel, Online Outreach Specialists, December 4, 2025
Hi, Jeng2x! Thank you for your wonderful feedback! We’re thrilled to hear that your over-the-range microwave looks great, is easy to use, cleans up quickly, and fits perfectly with your kitchen appliances. Your support means a lot to us! If you need further assistance, please feel free to contact us via Live Chat at frigidaire.com or call us at 1-800-374-4432 Monday–Friday, 8:30 AM–8 PM EST, and we will dive right in. – Angel
Written by a customer while visiting frigidaire.com
Customer Rating
5
on December 4, 2025
Posted by: G C 1
[This review was collected as part of a promotion.] Great microwave. Replaced this with a similar version from about 8 years ago. The door on this one is a serious upgrade. Works great.
Response from frigidaire.comBy Maico, Online Outreach Specialist, December 8, 2025
Hi G C 1! We’re so glad to hear that your new Frigidaire microwave is working great and that you’re enjoying the upgraded door compared to your previous model. It’s wonderful when an update makes a noticeable difference!
If you have any additional suggestions, comments, or concerns, please join us via Live Chat on our website or contact our Customer Support team at 1-800-374-4432. We’re available Monday through Friday, 8:30 a.m. to 8:00 p.m. EST.
Thank you, and have a fantastic rest of your day!
— Maico
If you have any additional suggestions, comments, or concerns, please join us via Live Chat on our website or contact our Customer Support team at 1-800-374-4432. We’re available Monday through Friday, 8:30 a.m. to 8:00 p.m. EST.
Thank you, and have a fantastic rest of your day!
— Maico
Written by a customer while visiting frigidaire.com
Customer Rating
1
Horrible, don’t not buy
on December 4, 2025
Posted by: Dream kitchen lady
Our new house came with this microwave and honestly it’s one of the worst ones. Steam literally melted the handle away. Then we tried to have the handle replaced within the first year warranty and they wouldn’t replace. Do not get this.
Response from frigidaire.comBy Reed, Online Outreach Specialist, December 8, 2025
Hi there! Thank you for sharing your experience with us. We’re sorry to hear about the issue you encountered with your microwave handle. We do cover cosmetic concerns within the first 30 days of ownership, and we understand how frustrating it must have been not to get the resolution you expected.
If you need further assistance or would like us to take another look, please reach out to us via Live Chat at Frigidaire.com or call us at 1-800-374-4432, Monday–Friday, 8:30am–8pm ET, and Saturday 9am–6pm ET. We're here to help. - Reed
If you need further assistance or would like us to take another look, please reach out to us via Live Chat at Frigidaire.com or call us at 1-800-374-4432, Monday–Friday, 8:30am–8pm ET, and Saturday 9am–6pm ET. We're here to help. - Reed
Written by a customer while visiting frigidaire.com