Customer reviews from frigidaire.com
Frigidaire - 1.8 Cu. Ft. Over-The-Range Microwave with PureAir Filter - Black
Average customer rating
4.8
(2,485 Reviews)
Rating breakdown 2,485 reviews
5 Stars
2,072
4 Stars
351
3 Stars
36
2 Stars
17
1 Star
9
Customer Reviews for Frigidaire - 1.8 Cu. Ft. Over-The-Range Microwave with PureAir Filter - Black
Customer Rating
4
on September 20, 2025
Posted by: Bayhouse
[This review was collected as part of a promotion.] Good fridge can be a little noisy
Written by a customer while visiting frigidaire.com
Customer Rating
3
It works. The interface needs improving.
on September 20, 2025
Posted by: Jase887
[This review was collected as part of a promotion.] The microwave works. That’s great. The buttons and interface are not very user friendly. It takes more effort to press a button than I would like and I would have liked a a backlight on the buttons. Something that just goes on when the door opens or a button is pressed would maybe increase the usability greatly.
Response from frigidaire.comBy Maria, Online Outreach Specialist, September 22, 2025
We’re glad to hear that your microwave is working well! Thank you for sharing your feedback regarding the buttons and interface. We understand how important ease of use is, and your suggestions regarding button sensitivity and a backlight are very valuable. Feedback like yours helps us continue to improve our products and the overall user experience. If you ever need assistance or have questions about your microwave, please don’t hesitate to reach out. You can connect with us through Live Chat at Frigidaire.com or by calling 1-800-374-4432, Monday–Friday, from 8:30 a.m. to 8:00 p.m. EST. Our team is always happy to help and support you with your appliance. – Maria
Written by a customer while visiting frigidaire.com
Customer Rating
5
Good product, clear install instructions
on September 21, 2025
Posted by: jmp123
[This review was collected as part of a promotion.] I purchased it to replace a 10-year-old Frigidaire microwave that had stopped working. The new product was not difficult to install, although there were several steps in the instructions. The writing and the drawings were clear. After installation, I have been very happy with its performance.
Written by a customer while visiting frigidaire.com
Customer Rating
4
on September 22, 2025
Posted by: duecez400
[This review was collected as part of a promotion.] the microwave seems to be working just fine although the exhaust fan could use a middle speed setting
Written by a customer while visiting frigidaire.com
Customer Rating
4
Over the Range Microwave
on September 22, 2025
Posted by: Nissan2017
Microwave is operating as expected. I am however dissatisfied that a brand new microwave would come with scratches on the stainless steal sections above and below control panel. Didn't see them until after installer left and I removed the plastic film that was on front of microwave. The scratches are very prominent.
Written by a customer while visiting frigidaire.com
Customer Rating
5
on September 23, 2025
Posted by: Chrissy Sue
[This review was collected as part of a promotion.] Love all the improvements over our old one. The improved lighting is so much better, along with the additional applications available.
Response from frigidaire.comBy Christian, Online Outreach Specialist, September 23, 2025
Thank you for sharing your experience! We’re glad to hear you’re enjoying the improvements, especially the enhanced lighting and additional features. It’s great to know the upgrades are making a real difference for you! If you ever have any questions, please don't hesitate to connect with us via Live Chat at www.frigidaire.com or call us at 1-800-374-4432, Monday-Friday, 8:30 a.m.–8 p.m. EST, and we’ll be happy to assist. Best Regards
-Christian
-Christian
Written by a customer while visiting frigidaire.com
Customer Rating
5
Microwave
on September 23, 2025
Posted by: Dawn Breeden
[This review was collected as part of a promotion.] Love my microwave! Its been amazing super easy to you! Fits prefect! Want more items!
Written by a customer while visiting frigidaire.com
Customer Rating
1
My NEW MICROWAVE
on September 24, 2025
Posted by: HAPPY73
[This review was collected as part of a promotion.] This is my 2nd Frigidaire Microwave(1st lasted 8 yrs,no complaints)Love my new as much as I did my older one.Definatly a Frigidaire Fan!!!!
Response from frigidaire.comBy Jessica, Online Outreach Specialist, September 25, 2025
Thank you for your wonderful feedback! We’re delighted to hear that you enjoyed your first Frigidaire microwave for many years and that your new 1.8 cu. ft. Over-the-Range Microwave is living up to your expectations. It’s always great to hear from loyal customers, and we truly appreciate your support. We look forward to being part of your home for many more years to come! If you will need assistance in the future, please don’t hesitate to reach out. You can reach out to us via call at 1‑800‑374‑4432, Monday–Friday, 8:30 AM to 8:00 PM EST. Wishing you all the very best.
Written by a customer while visiting frigidaire.com