Customer reviews from frigidaire.com
Frigidaire - 1.8 Cu. Ft. Over-The-Range Microwave with PureAir Filter - Black
Average customer rating
4.8
(2,486 Reviews)
Rating breakdown 2,486 reviews
5 Stars
2,073
4 Stars
351
3 Stars
36
2 Stars
17
1 Star
9
Customer Reviews for Frigidaire - 1.8 Cu. Ft. Over-The-Range Microwave with PureAir Filter - Black
Customer Rating
5
Nice microwave
on July 14, 2025
Posted by: Retired in NC
[This review was collected as part of a promotion.] Easy to use, works as designed, and looks good too!
Response from frigidaire.comBy Patrick, Online Outreach Specialist, July 14, 2025
That’s great to hear! When a microwave is easy to use, works well, and also looks good in your kitchen, it’s pretty much a win all around. Sounds like it’s doing exactly what you need it to do. If you ever want tips on using it even more efficiently or just want to chat about how it's been working out, please join us via Live Chat at www.frigidaire.com or call our Customer Care Team at 1-800-374-4432. Monday through Friday, 8:30 a.m. to 8:00 p.m. EST, and we will be happy to assist in any way we can. - Patrick
Written by a customer while visiting frigidaire.com
Customer Rating
4
Light
on July 14, 2025
Posted by: Only1light
[This review was collected as part of a promotion.] This is the second Frigidaire over range microwave I've purchased. Good microwaves, there was two lights side by side on the first one we had. For some reason they decided to remove one of them and center just one light on the newer model. Thats the main reason for the four stars. Second reason being either the control board or one of the door switches went out (not sure which was the problem!) just after the warranty expired.
Response from frigidaire.comBy Christian, Online Outreach Specialist, July 14, 2025
Thank you for being a repeat customer and sharing your feedback! We’re glad to hear you think highly of our microwaves overall.
We appreciate your note about the change in lighting design and understand how that can impact your experience. We’re sorry to hear about the issue with the control board or door switch after your warranty expired—we know how frustrating that can be.
If you’d like, please don't hesitate to connect with us via Live Chat at www.frigidaire.com or call us at 1-800-374-4432, Monday-Friday, 8:30 a.m.–8 p.m. EST, and we’ll be happy to assist.
Best Regards
-Christian
We appreciate your note about the change in lighting design and understand how that can impact your experience. We’re sorry to hear about the issue with the control board or door switch after your warranty expired—we know how frustrating that can be.
If you’d like, please don't hesitate to connect with us via Live Chat at www.frigidaire.com or call us at 1-800-374-4432, Monday-Friday, 8:30 a.m.–8 p.m. EST, and we’ll be happy to assist.
Best Regards
-Christian
Written by a customer while visiting frigidaire.com
Customer Rating
5
Great unit
on July 14, 2025
Posted by: Blissa
[This review was collected as part of a promotion.] Large size. Accommodates a lot of food. Works well. Heats evenly.
Response from frigidaire.comBy Christian, Online Outreach Specialist, July 14, 2025
Thank you for your great feedback! We’re glad to hear your appliance accommodates plenty of food and heats evenly. Should you have any additional questions or concerns, please don't hesitate to connect with us via Live Chat at www.frigidaire.com or call us at 1-800-374-4432, Monday-Friday, 8:30 a.m.–8 p.m. EST, and we’ll be happy to assist.
Best Regards
-Christian
Best Regards
-Christian
Written by a customer while visiting frigidaire.com
Customer Rating
5
Lots of good features, so far so good
on July 14, 2025
Posted by: Dll01
[This review was collected as part of a promotion.] Installed about 10 days ago. Instructions were OK but you need to be careful to adapt to the specific issues in your case. Drilling the two bolt holes in the right place was the biggest challenge. Using it is a breeze and much better than the unit I replaced. Pl3ased so far.
Response from frigidaire.comBy Patrick, Online Outreach Specialist, July 14, 2025
Glad to hear it's going well so far! It sounds like the installation was a bit tricky, especially with the bolt holes, but it’s awesome that you’ve got it all set up and running smoothly now. It’s always great to hear when a new unit performs better than the old one! Hopefully, the rest of the experience continues to be easy and hassle-free. If you ever need any tips or run into questions down the road, please join us via Live Chat at www.frigidaire.com or call our Customer Care Team at 1-800-374-4432. Monday through Friday, 8:30 a.m. to 8:00 p.m. EST, and we will be happy to assist in any way we can. - Patrick
Written by a customer while visiting frigidaire.com
Customer Rating
5
Microwave
on July 15, 2025
Posted by: Queen is
[This review was collected as part of a promotion.] I really like my new Frigidaire Microwave! I like the look of the interior and the LED light. It’s so much brighter than my old microwave. The exterior has a really nice sheen to it. I am very happy so far with the product!
Written by a customer while visiting frigidaire.com
Customer Rating
5
Easy and bright
on July 15, 2025
Posted by: KellyDeaver
[This review was collected as part of a promotion.] This microwave was a replacement for our old mounted one. It had to fit precisely. We were lucky that the one that fit was easy to mount and is easy to use. The interior is so bright and clean looking. The range light is much brighter than the old one. I love the brushed black steel. It doesn’t show prints like our previous black enamel finish.
Response from frigidaire.comBy Christian, Online Outreach Specialist, July 15, 2025
Thank you for sharing your experience! We’re glad to hear your new microwave was an easy fit and installation and that you love the bright interior and improved range light. The brushed black steel finish is a great choice for keeping things looking clean—thanks for noticing! We hope it continues to serve you well. Should you have any additional questions or concerns, please don't hesitate to connect with us via Live Chat at www.frigidaire.com or call us at 1-800-374-4432, Monday-Friday, 8:30 a.m.–8 p.m. EST, and we’ll be happy to assist.
Best regards,
-Christian
Best regards,
-Christian
Written by a customer while visiting frigidaire.com
Customer Rating
4
First impressions
on July 15, 2025
Posted by: Easy micro
[This review was collected as part of a promotion.] I love the microwave it’s easy and sleek. Works great for me and my family it’s just another way to enjoy our time together. It’s a great experience just popping popcorn easy to use and easy to clean.
Response from frigidaire.comBy Patrick, Online Outreach Specialist, July 15, 2025
That’s awesome! It sounds like the microwave is really adding to the convenience and fun in your kitchen. A sleek, easy-to-use microwave that makes things like popcorn a breeze is such a win, especially when it’s something the whole family can enjoy. Plus, the fact that it’s easy to clean is always a huge bonus!
If you need any assistance, please join us via Live Chat at www.frigidaire.com or call our Customer Care Team at 1-800-374-4432. Monday through Friday, 8:30 a.m. to 8:00 p.m. EST, and we will be happy to assist in any way we can. - Patrick
If you need any assistance, please join us via Live Chat at www.frigidaire.com or call our Customer Care Team at 1-800-374-4432. Monday through Friday, 8:30 a.m. to 8:00 p.m. EST, and we will be happy to assist in any way we can. - Patrick
Written by a customer while visiting frigidaire.com
Customer Rating
3
1.8 CF micro
on July 15, 2025
Posted by: aliasalisa
[This review was collected as part of a promotion.] I guess it serves it's purpose. Put in our new construction house at a very cheap price point. No frills basic microwave. The top of the inside is not even metal, as our magnetic splashguard won't stick to it. I don't expect it to last long, but I guess it keeps the house price down.
Response from frigidaire.comBy Maico, Online Outreach Specialist, July 16, 2025
Hi there,aliasalisa! Thanks for sharing your thoughts with us. I get where you're coming from. It sounds like the microwave isn’t meeting all your expectations, especially with the splash guard issue. We do aim to provide good value at a range of price points, but I can understand how those little things, like the inside material, can make a difference when you're looking for something more durable.
If you’re looking for a quick solution to the splashguard problem, I’d be happy to suggest some alternatives that might work better with the current model. I also understand that with new construction, keeping costs down is important, but we definitely want to make sure you’re getting the most out of the appliance. If there’s anything I can do to help or if you have any further concerns, just let me know!
If you have any additional suggestions, comments, or concerns, please join us via Live Chat on our website or through our Customer Support by dialing 1-800-374-4432. We are open Monday through Friday, 8:30 a.m. to 8:00 p.m. EST. Thank you, and have a great rest of your day! - Maico
If you’re looking for a quick solution to the splashguard problem, I’d be happy to suggest some alternatives that might work better with the current model. I also understand that with new construction, keeping costs down is important, but we definitely want to make sure you’re getting the most out of the appliance. If there’s anything I can do to help or if you have any further concerns, just let me know!
If you have any additional suggestions, comments, or concerns, please join us via Live Chat on our website or through our Customer Support by dialing 1-800-374-4432. We are open Monday through Friday, 8:30 a.m. to 8:00 p.m. EST. Thank you, and have a great rest of your day! - Maico
Written by a customer while visiting frigidaire.com