Customer reviews from frigidaire.com
Frigidaire - 1.8 Cu. Ft. Over-The-Range Microwave with PureAir Filter - Black
Average customer rating
4.8
(2,486 Reviews)
Rating breakdown 2,486 reviews
5 Stars
2,073
4 Stars
351
3 Stars
36
2 Stars
17
1 Star
9
Customer Reviews for Frigidaire - 1.8 Cu. Ft. Over-The-Range Microwave with PureAir Filter - Black
Customer Rating
4
Good
on April 18, 2025
Posted by: Javitto
[This review was collected as part of a promotion.] Good Microwave thanks
Response from frigidaire.comBy Patrick, Online Outreach Specialist, April 18, 2025
Thank you for your feedback, Javitto! We’re so glad to hear that you’re happy with your new microwave. If you need further assistance, please join us via Live Chat at www.frigidaire.com or call our Customer Care Team at 1-800-374-4432. Monday through Friday, 8:30 a.m. to 8:00 p.m. EST, and we will be happy to assist in any way we can. - Patrick
Written by a customer while visiting frigidaire.com
Customer Rating
4
Nice
on April 19, 2025
Posted by: Smiley 13
[This review was collected as part of a promotion.] It's got a classic design and everything
Written by a customer while visiting frigidaire.com
Customer Rating
4
Works great!
on April 21, 2025
Posted by: Kiym
[This review was collected as part of a promotion.] I did not need all the fancy bells and whistles on a microwave. This thing works great and looks good. My only complaint is the BRIGHT WHITE interior. I wish it was dark like the dishwasher.
Response from frigidaire.comBy Lauren, Online Outreach Specialist, April 21, 2025
Good day, Kiym,
Thank you for taking the time to share your thoughts with us! We're so glad to hear that you're enjoying your new microwave and that it's working well for you. We also appreciate your comment about the bright white interior. While many customers find it helps with visibility when cooking, we understand preferences can vary, and your suggestion for a darker interior is valuable. We’ll be sure to pass your feedback along to our product team for consideration in future designs. If you have questions, please do not hesitate to connect with us via live chat or by phone at 1-800-374-4432 Monday-Friday, 8:30 a.m.–8 p.m. EST and Saturday 9am–6pm ET, and we will be happy to assist.
Best Regards,
Lauren
Thank you for taking the time to share your thoughts with us! We're so glad to hear that you're enjoying your new microwave and that it's working well for you. We also appreciate your comment about the bright white interior. While many customers find it helps with visibility when cooking, we understand preferences can vary, and your suggestion for a darker interior is valuable. We’ll be sure to pass your feedback along to our product team for consideration in future designs. If you have questions, please do not hesitate to connect with us via live chat or by phone at 1-800-374-4432 Monday-Friday, 8:30 a.m.–8 p.m. EST and Saturday 9am–6pm ET, and we will be happy to assist.
Best Regards,
Lauren
Written by a customer while visiting frigidaire.com
Customer Rating
4
As good as the first one
on April 23, 2025
Posted by: Kidneywoman
[This review was collected as part of a promotion.] This microwave is a replacement for one that was killed by lightning during a thunderstorm. RIP coffee pot as well. We were delighted that the same microwave was available still, and the installer was even more delighted that he didn't have to install different things to hold it in place. It just popped in, and we've been using it happily since.
Response from frigidaire.comBy Reed, Online Outreach Specialist, April 25, 2025
Thank you for sharing your story! We're so glad to hear that your replacement microwave is working well and that the installation was easy. It's great that you were able to find the same model, and we're happy to know you're enjoying it. Hopefully, the coffee pot will get a replacement soon, too!
If you have any questions or need assistance, feel free to reach out via live chat at Frigidaire.com or call us at 1-800-374-4432, Monday–Friday, 8:30 a.m.–8:00 p.m. EST.
– Reed
If you have any questions or need assistance, feel free to reach out via live chat at Frigidaire.com or call us at 1-800-374-4432, Monday–Friday, 8:30 a.m.–8:00 p.m. EST.
– Reed
Written by a customer while visiting frigidaire.com
Customer Rating
3
Noisy
on April 25, 2025
Posted by: double beep
[This review was collected as part of a promotion.] Absolutely hate the double beeps when time is over! Very anointing and unnecessary
Response from frigidaire.comBy Christian, Online Outreach Specialist, April 28, 2025
Thank you for sharing your feedback with us. We’re sorry to hear that the double beep at the end of the cycle is causing frustration. We thank you for your willingness to share your opinions and for your personal contribution to helping us better understand and meet our customers' needs going forward. Please know that your feedback will not go unnoticed, as our design and engineering teams are constantly monitoring our brand pages for feedback and experiences, such as yours, for future reference. Should you have any additional questions or concerns, please don't hesitate to connect with us via Live Chat at www.frigidaire.com or call us at 1-800-374-4432, Monday-Friday, 8:30 a.m.–8 p.m. EST, and we’ll be happy to assist.
Best Regards
-Christian
Best Regards
-Christian
Written by a customer while visiting frigidaire.com
Customer Rating
4
Frigidaire Microwave
on April 27, 2025
Posted by: SSJr1958
[This review was collected as part of a promotion.] We have been pleased with the unit, it's easy to operate, we especially like the quick start function and It was relatively easy to install.
Written by a customer while visiting frigidaire.com
Customer Rating
4
on April 28, 2025
Posted by: Chihuha
[This review was collected as part of a promotion.] Stainless steel finish smudges easily.
Written by a customer while visiting frigidaire.com
Customer Rating
4
Matched my older one
on April 28, 2025
Posted by: Frustrated wife
[This review was collected as part of a promotion.] I will be pleased if this one works longer than the last one and/or it is less expensive to fix than replace.
Written by a customer while visiting frigidaire.com