Customer reviews from frigidaire.com
Frigidaire - 1.8 Cu. Ft. Over-The-Range Microwave with PureAir Filter - Black
Average customer rating
4.8
(2,489 Reviews)
Rating breakdown 2,489 reviews
5 Stars
2,075
4 Stars
352
3 Stars
36
2 Stars
17
1 Star
9
Customer Reviews for Frigidaire - 1.8 Cu. Ft. Over-The-Range Microwave with PureAir Filter - Black
Customer Rating
5
Easy, spacious and no frills
on March 1, 2025
Posted by: SimpleChaos
[This review was collected as part of a promotion.] Great microwave. It has exactly the right amount of features, functions really well and looks great above my new Frigidaire range.
Written by a customer while visiting frigidaire.com
Customer Rating
5
on March 1, 2025
Posted by: Popcorn popper
[This review was collected as part of a promotion.] Beautiful stainless steel finish. Works beautifully.
Written by a customer while visiting frigidaire.com
Customer Rating
5
Microwave
on March 2, 2025
Posted by: MSM31
[This review was collected as part of a promotion.] Excellent features and style. It's a modern style that looks pretty cool.
Written by a customer while visiting frigidaire.com
Customer Rating
5
on March 3, 2025
Posted by: ruben61
[This review was collected as part of a promotion.] Works as expected. Easy to install. Looks great.
Response from frigidaire.comBy Rox, Online Outreach Specialist, March 4, 2025
Hello, Ruben! We're glad to hear that you're happy with your purchase! Thank you for your feedback. If you ever need assistance, feel free to reach out via live chat at www.frigidaire.com or call our Customer Care Team at 1-800-374-4432, Monday through Friday, 8:30 a.m. to 8:00 p.m. EST. – Rox
Written by a customer while visiting frigidaire.com
Customer Rating
5
on March 3, 2025
Posted by: Babcia67
[This review was collected as part of a promotion.] So far so good. Have only had this for a month. Hoping that no problems arise.
Response from frigidaire.comBy Rox, Online Outreach Specialist, March 4, 2025
Hello, Babcia67! We're glad to hear you're enjoying your appliance so far! If you ever need assistance or have any questions, feel free to reach out via live chat at www.frigidaire.com or call our Customer Care Team at 1-800-374-4432, Monday through Friday, 8:30 a.m. to 8:00 p.m. EST. Wishing you continued satisfaction with your appliance! –Rox
Written by a customer while visiting frigidaire.com
Customer Rating
4
Works well
on March 3, 2025
Posted by: Suther0200
[This review was collected as part of a promotion.] Works well. Love the bright LED lights on the time indicator and the light at the bottom of the microwave.
Written by a customer while visiting frigidaire.com
Customer Rating
2
Regret buying this unit
on March 3, 2025
Posted by: bryan14586
[This review was collected as part of a promotion.] We bought this to replace an 18 year old microwave that recently died. This gets the job done but we regret buying it. The wattage is lower than our old microwave and I didn’t realize how big of a deal that was to have a lower wattage unit.We’re still trying to figure out the correct cooking times for our frequent meals.
Another problem is that the clock doesn’t stay on. It will turn off a short time after using it and then randomly turns on when we aren’t using it. I’m not it sure if it’s broken or if that’s just how it is.
The light in the microwave and on the bottom are also very dim.
We would have returned this but the store has a 50% restocking fee.
Another problem is that the clock doesn’t stay on. It will turn off a short time after using it and then randomly turns on when we aren’t using it. I’m not it sure if it’s broken or if that’s just how it is.
The light in the microwave and on the bottom are also very dim.
We would have returned this but the store has a 50% restocking fee.
Response from frigidaire.comBy Angel, Online Outreach Specialists, March 4, 2025
Hi, Bryan14586!
Thank you for sharing your experience with us. We truly appreciate your feedback and understand how adjusting to a new appliance—especially with different wattage—can be an unexpected challenge. We’re sorry to hear that you’re not completely satisfied with your microwave, and we’d love to assist you. Regarding your concerns:
1. Wattage & Cooking Times – Since this model has a different wattage than your previous unit, adjusting cooking times may take some trial and error. A good rule of thumb is to increase cooking time in small increments (about 10-15%) for dishes that need extra heating. You might also try covering food to retain moisture and promote even heating.
2. Clock Display Behavior – The clock on this model is designed to turn off after a period of inactivity as part of an energy-saving feature. However, if you believe it's behaving erratically, we’d be happy to troubleshoot further with you.
3. Dim Lighting – The interior and exterior lights are designed for efficiency, but if they seem unusually dim, we recommend ensuring the unit is on a dedicated circuit and that the bulbs are securely in place. If the lighting still does not meet expectations, please reach out for additional support.
If you need any further assistance, our team is here to help! Feel free to contact us via Live Chat at frigidaire.com or call us at 1-800-374-4432, Monday–Friday, 8:30 AM–8 PM EST. We’d be happy to dive in and find the best possible solution for you. Thank you for choosing Frigidaire, and we sincerely apologize for any inconvenience.
Best Regards,
Angel
Digital Care | Online Outreach Specialist
Thank you for sharing your experience with us. We truly appreciate your feedback and understand how adjusting to a new appliance—especially with different wattage—can be an unexpected challenge. We’re sorry to hear that you’re not completely satisfied with your microwave, and we’d love to assist you. Regarding your concerns:
1. Wattage & Cooking Times – Since this model has a different wattage than your previous unit, adjusting cooking times may take some trial and error. A good rule of thumb is to increase cooking time in small increments (about 10-15%) for dishes that need extra heating. You might also try covering food to retain moisture and promote even heating.
2. Clock Display Behavior – The clock on this model is designed to turn off after a period of inactivity as part of an energy-saving feature. However, if you believe it's behaving erratically, we’d be happy to troubleshoot further with you.
3. Dim Lighting – The interior and exterior lights are designed for efficiency, but if they seem unusually dim, we recommend ensuring the unit is on a dedicated circuit and that the bulbs are securely in place. If the lighting still does not meet expectations, please reach out for additional support.
If you need any further assistance, our team is here to help! Feel free to contact us via Live Chat at frigidaire.com or call us at 1-800-374-4432, Monday–Friday, 8:30 AM–8 PM EST. We’d be happy to dive in and find the best possible solution for you. Thank you for choosing Frigidaire, and we sincerely apologize for any inconvenience.
Best Regards,
Angel
Digital Care | Online Outreach Specialist
Written by a customer while visiting frigidaire.com
Customer Rating
5
Work Great!!!
on March 4, 2025
Posted by: Vinner 53
[This review was collected as part of a promotion.] Work like a champ, easy to use the current setting and any cleanup is very easy.
Written by a customer while visiting frigidaire.com