Customer reviews from frigidaire.com
Frigidaire - 1.8 Cu. Ft. Over-The-Range Microwave with PureAir Filter - Black
Average customer rating
4.8
(2,673 Reviews)
Rating breakdown 2,673 reviews
5 Stars
2,228
4 Stars
379
3 Stars
40
2 Stars
17
1 Star
9
Customer Reviews for Frigidaire - 1.8 Cu. Ft. Over-The-Range Microwave with PureAir Filter - Black
Customer Rating
5
Over the range microwave
on February 1, 2026
Posted by: KyDan
[This review was collected as part of a promotion.] We love our new Frigidaire Microwave. It's sleek and quiet. The ligh is bright and the fan is quiet.
Response from frigidaire.comBy Maria, Online Outreach Specialist, February 3, 2026
Thank you for sharing your experience with your new microwave. We’re so happy to hear that you love its sleek design and quiet performance, and that the bright lighting and low-noise fan are making a positive difference in your kitchen. It’s always great to know when our appliances deliver both style and functionality. If you ever have questions or need assistance in the future, our Customer Care team is always here to help. You can connect with us through Live Chat at Frigidaire.com or by calling 1-800-374-4432, Monday through Friday from 8:30 a.m. to 8:00 p.m. EST. — Maria
Written by a customer while visiting frigidaire.com
Customer Rating
5
happy with purchase
on February 2, 2026
Posted by: older cook
[This review was collected as part of a promotion.] There are several things that I like about this unit over my previous ge model. It is much less noisy, the door latch is easier to release and close, the keypad numbers are much easier to see with exception of the light button.
I wish someone made a keypad with backlighting.
I wish someone made a keypad with backlighting.
Response from frigidaire.comBy Christian, Online Outreach Specialist, February 2, 2026
Thank you for sharing your feedback! We’re glad to hear you’re enjoying the quieter operation, easier door latch, and improved keypad visibility compared to your previous model.
We appreciate your suggestion about backlighting the keypad—feedback like yours helps us consider enhancements for future designs. Should you have any additional questions or concerns, please don't hesitate to connect with us via Live Chat at www.frigidaire.com or call us at 1-800-374-4432, Monday-Friday, 8:30 a.m.–8 p.m. EST, and we’ll be happy to assist.
Best Regards,
-Christian
We appreciate your suggestion about backlighting the keypad—feedback like yours helps us consider enhancements for future designs. Should you have any additional questions or concerns, please don't hesitate to connect with us via Live Chat at www.frigidaire.com or call us at 1-800-374-4432, Monday-Friday, 8:30 a.m.–8 p.m. EST, and we’ll be happy to assist.
Best Regards,
-Christian
Written by a customer while visiting frigidaire.com
Customer Rating
5
High wattage and high performance
on February 2, 2026
Posted by: Grandma Jax
[This review was collected as part of a promotion.] Very powerful and performs well
Response from frigidaire.comBy Reed, Online Outreach Specialist, February 4, 2026
Hi there, thank you for sharing your feedback! We’re glad to hear that your over-the-range microwave is very powerful and performing well. We appreciate you taking the time to let us know about your experience.
If you need any assistance or have any questions, feel free to contact us via live chat by visiting our website at Frigidaire.com, or call us at 1-800-374-4432, Monday–Friday from 8:30am–8:00pm ET, and Saturday from 9:00am–6:00pm ET. - Reed
If you need any assistance or have any questions, feel free to contact us via live chat by visiting our website at Frigidaire.com, or call us at 1-800-374-4432, Monday–Friday from 8:30am–8:00pm ET, and Saturday from 9:00am–6:00pm ET. - Reed
Written by a customer while visiting frigidaire.com
Customer Rating
5
Premium Unit - low price
on February 2, 2026
Posted by: Jayson Androl
[This review was collected as part of a promotion.] I am pleasantly surprised with this unit. Sleek design and looks good with the other appliances. It warms the food very well and there are many options. I have not had a chance to use them all, but what I have used works well. The fan disperses the fumes from the oven/stovetop well and runs at a good speed and still manages to be quiet.
Response from frigidaire.comBy Maria, Online Outreach Specialist, February 4, 2026
Thank you for sharing your feedback! We’re delighted to hear that you’re enjoying your new microwave and that it complements your kitchen so well. It’s wonderful to know that the unit warms your food effectively, offers multiple options, and that the fan disperses fumes efficiently while remaining quiet.
We understand that it can take some time to explore all the features, and we’re glad to hear that the ones you’ve tried so far are performing as expected. Your comments about the design, performance, and quiet operation are greatly appreciated, as they help us understand what matters most to our customers.
If you have any questions about your appliance, would like guidance on using additional features, or need assistance at any time, we encourage you to reach out to our support team. You can connect with us through Live Chat at www.frigidaire.com or call our Customer Care Team at 1-800-374-4432, Monday through Friday, 8:30 a.m. to 8:00 p.m. EST. Our team is happy to provide tips, troubleshooting assistance, or any guidance needed to help you get the most out of your appliance. - Maria
We understand that it can take some time to explore all the features, and we’re glad to hear that the ones you’ve tried so far are performing as expected. Your comments about the design, performance, and quiet operation are greatly appreciated, as they help us understand what matters most to our customers.
If you have any questions about your appliance, would like guidance on using additional features, or need assistance at any time, we encourage you to reach out to our support team. You can connect with us through Live Chat at www.frigidaire.com or call our Customer Care Team at 1-800-374-4432, Monday through Friday, 8:30 a.m. to 8:00 p.m. EST. Our team is happy to provide tips, troubleshooting assistance, or any guidance needed to help you get the most out of your appliance. - Maria
Written by a customer while visiting frigidaire.com
Customer Rating
5
Very Nice Appliance
on February 2, 2026
Posted by: Kathy720
[This review was collected as part of a promotion.] This is a very nice microwave. Very easy to use and the interior is spacious.
Response from frigidaire.comBy Ruth, Online Outreach Specialist, February 4, 2026
Hi there. We’re glad to hear that you’re enjoying your new microwave! It’s great to know that it’s easy to use and offers a spacious interior.
Thank you for choosing Frigidaire, and we hope it continues to serve you well for years to come.
For any queries, connect with us via live chat online at Frigidaire.com or via phone at 800-374-4432, Mon-Fri, 8:30 a.m.–8:00 p.m. EST.
Best Regards,
Ruth
Thank you for choosing Frigidaire, and we hope it continues to serve you well for years to come.
For any queries, connect with us via live chat online at Frigidaire.com or via phone at 800-374-4432, Mon-Fri, 8:30 a.m.–8:00 p.m. EST.
Best Regards,
Ruth
Written by a customer while visiting frigidaire.com
Customer Rating
5
Great microwave!
on February 3, 2026
Posted by: SMAWRS
[This review was collected as part of a promotion.] Loving my new microwave! It looks gorgeous, has tons of room and is super powerful! Sometimes the “buttons” are a bit hard to push, but I’m getting used to it. Love all the functions.
Response from frigidaire.comBy Patrick, Online Outreach Specialist, February 4, 2026
Hi there! Thank you for sharing your experience! We’re so glad to hear that you’re enjoying your new microwave, its spacious interior, power, and functions. We appreciate your note about the buttons, and we’re glad it’s becoming easier to use over time.
If you need any assistance, please join us via Live Chat at www.frigidaire.com or call our Customer Care Team at 1-800-374-4432. Monday through Friday, 8:30 a.m. to 8:00 p.m. EST, and we will be happy to assist in any way we can. - Patrick
If you need any assistance, please join us via Live Chat at www.frigidaire.com or call our Customer Care Team at 1-800-374-4432. Monday through Friday, 8:30 a.m. to 8:00 p.m. EST, and we will be happy to assist in any way we can. - Patrick
Written by a customer while visiting frigidaire.com
Customer Rating
5
Direct Replacement for Previous Frigidaire OTR Microwave
on February 4, 2026
Posted by: montyml
Very quick replacement. The mounting hardware and bolt locations were identical to previous model which was a 2018 version. New model works the same with some updated features like a 10 second one touch button. The interior is nicer, too.
The clock is very bright and the brightness level is not adjustable. It is very easy to turn off with a single 3 second press, but my wife likes to have the clock ON. Would be nice if it could be dimmed.
Response from frigidaire.comBy Christian, Online Outreach Specialist, February 5, 2026
Thank you for sharing your detailed feedback! We’re glad to hear the replacement was quick and easy and that you’re enjoying the updated features and improved interior. We also appreciate your comments about the clock brightness and understand how adjustable lighting could be helpful. Your feedback will be shared with our team as we continue to improve our products. Should you have any additional questions or concerns, please don't hesitate to connect with us via Live Chat at www.frigidaire.com or call us at 1-800-374-4432, Monday-Friday, 8:30 a.m.–8 p.m. EST, and we’ll be happy to assist.
Best Regards,
-Christian
Best Regards,
-Christian
Written by a customer while visiting frigidaire.com
Customer Rating
5
Works great
on February 5, 2026
Posted by: Tinman54
[This review was collected as part of a promotion.] Fairly easy installation. Controls are intuitive and easy to use. Digital light over range is bright. Vent filters were a little bit of a challenge to install, figured it out. Illustration of the vent filters in the instructions would help.
Response from frigidaire.comBy Maria, Online Outreach Specialist, February 6, 2026
Thank you for taking the time to share your experience with your new range. We’re glad to hear that the installation process went smoothly, that the controls are intuitive, and that the digital light over the range is bright and effective. It’s always rewarding to know that our products are helping make cooking more convenient and enjoyable.
We also appreciate your feedback regarding the vent filters. We understand that installing them can sometimes be challenging, and your suggestion to include an illustration in the instructions is valuable. Feedback like yours helps us improve our products and instructional materials to better serve our customers.
If you have any questions, need guidance on the features of your range, or require assistance with installation or maintenance, our Customer Care Team is here to help. You can connect with us through Live Chat at www.frigidaire.com or call us directly at 1-800-374-4432, Monday through Friday, from 8:30 a.m. to 8:00 p.m. EST. Our team will be happy to provide support and ensure that you have the best possible experience with your appliance. - Maria
We also appreciate your feedback regarding the vent filters. We understand that installing them can sometimes be challenging, and your suggestion to include an illustration in the instructions is valuable. Feedback like yours helps us improve our products and instructional materials to better serve our customers.
If you have any questions, need guidance on the features of your range, or require assistance with installation or maintenance, our Customer Care Team is here to help. You can connect with us through Live Chat at www.frigidaire.com or call us directly at 1-800-374-4432, Monday through Friday, from 8:30 a.m. to 8:00 p.m. EST. Our team will be happy to provide support and ensure that you have the best possible experience with your appliance. - Maria
Written by a customer while visiting frigidaire.com