Customer reviews from frigidaire.com
Frigidaire - 1.8 Cu. Ft. Over-The-Range Microwave with PureAir Filter - Black
Average customer rating
4.8
(2,673 Reviews)
Rating breakdown 2,673 reviews
5 Stars
2,228
4 Stars
379
3 Stars
40
2 Stars
17
1 Star
9
Customer Reviews for Frigidaire - 1.8 Cu. Ft. Over-The-Range Microwave with PureAir Filter - Black
Customer Rating
5
on January 24, 2026
Posted by: Patfan2026
[This review was collected as part of a promotion.] So far we are happy with our new Frigidaire above range Microwave. A little challenging installing it but other than that works as advertised.
Response from frigidaire.comBy Angel, Online Outreach Specialists, January 26, 2026
Hi, Patfan2026! We appreciate your feedback! It’s great to know your over-the-range microwave is performing as expected. We understand installation can sometimes present a challenge, and we’re glad everything is working well now.
If you need any support, our team is available via Live Chat at frigidaire.com or by calling 1-800-374-4432, Monday–Friday, 8:30 am–8 pm EST. We’re here to assist you! – Angel
If you need any support, our team is available via Live Chat at frigidaire.com or by calling 1-800-374-4432, Monday–Friday, 8:30 am–8 pm EST. We’re here to assist you! – Angel
Written by a customer while visiting frigidaire.com
Customer Rating
5
Over the range
on January 24, 2026
Posted by: Dingle ball
[This review was collected as part of a promotion.] Same size as our last one. Fits the space perfectly. Easy operation.
Response from frigidaire.comBy Jessica, Online Outreach Specialist, January 26, 2026
Thank you for your feedback! We’re glad to hear your new microwave fits perfectly and is easy to use. We appreciate you choosing Frigidaire! If you will need assistance in the future, please don’t hesitate to reach out to us via call at 1‑800‑374‑4432, Monday–Friday, 8:30 AM to 8:00 PM EST. Wishing you all the very best. - Jessica
Written by a customer while visiting frigidaire.com
Customer Rating
5
Works great
on January 25, 2026
Posted by: Cayd
[This review was collected as part of a promotion.] It's quiet and love that it has a 10 second button along with the 30 second one. I use it so often.
Response from frigidaire.comBy John, Online Outreach Specialist, January 26, 2026
Hello, Cayd. Thank you for your thoughtful feedback and for choosing our product. We truly appreciate your trust and are delighted to know that you are satisfied with your purchase. Please be assured that we remain committed to delivering quality products that reflect the value of the investment you have made. We will continuously seek opportunities to exceed your expectations and meet your needs with the highest standards. Should you require any assistance, please do not hesitate to contact us via Live Chat at www.frigidaire.com or by phone at 1-800-374-4432, Monday through Friday, from 8:30 a.m. to 8:00 p.m. EST. It would be our pleasure to assist you. Thank you once again for your support. -John
Written by a customer while visiting frigidaire.com
Customer Rating
5
Builders grade but does the job
on January 25, 2026
Posted by: Bretsmyth
[This review was collected as part of a promotion.] Well built machine. Nothing fancy about it but works consistently all the same
Response from frigidaire.comBy Patrick, Online Outreach Specialist, January 26, 2026
Hi Bret! Thank you for sharing your thoughts! We’re glad to hear that your microwave is well built and consistently reliable. Sometimes simple, dependable performance is exactly what you need, and it’s great to know it’s delivering just that.
We appreciate your feedback and hope it continues to serve you well for years to come. If you need any assistance, please join us via Live Chat at www.frigidaire.com or call our Customer Care Team at 1-800-374-4432. Monday through Friday, 8:30 a.m. to 8:00 p.m. EST, and we will be happy to assist in any way we can. - Patrick
We appreciate your feedback and hope it continues to serve you well for years to come. If you need any assistance, please join us via Live Chat at www.frigidaire.com or call our Customer Care Team at 1-800-374-4432. Monday through Friday, 8:30 a.m. to 8:00 p.m. EST, and we will be happy to assist in any way we can. - Patrick
Written by a customer while visiting frigidaire.com
Customer Rating
5
Solid build, great design
on January 25, 2026
Posted by: Lootiejay
[This review was collected as part of a promotion.] Just before Christmas, my old Samsung microwave died after 3 years of use and I needed to replace it asap. During the holiday I was at my brother-in-laws and he had recently purchased a new Samsung. I liked the design aesthetic, but I was a bit skeptical about another Samsung. Needless to say, on my return home I stopped at my local big box store and decided to take a look around. I noticed this particular model had a very similar look to my in-laws, but the build quality of the Frigidaire was much sturdier.
I decided to purchase it, and I couldn’t have been happier. After over a month of use I am more than happy with my purchase.
The installation was straightforward and the instructions were easy to follow. I am super happy with it just far!
Response from frigidaire.comBy Christian, Online Outreach Specialist, January 26, 2026
Thank you so much for taking the time to share your experience! We’re glad you found a model that met your expectations, from the sturdier build quality to the easy installation. It’s great to hear that after a month of use you’re still very happy with your purchase. We truly appreciate your feedback and hope you continue to enjoy it! Should you have any additional questions or concerns, please don't hesitate to connect with us via Live Chat at www.frigidaire.com or call us at 1-800-374-4432, Monday-Friday, 8:30 a.m.–8 p.m. EST, and we’ll be happy to assist.
Best Regards
-Christian
Best Regards
-Christian
Written by a customer while visiting frigidaire.com
Customer Rating
4
Microwave
on January 26, 2026
Posted by: Anonymous
[This review was collected as part of a promotion.] I am happy with this model with the exception of the following. Setting a basic timer feature is not available, it smudges to easily and the under light is bright white and and doesn’t project well.
Response from frigidaire.comBy Ruth, Online Outreach Specialist, January 27, 2026
Hi there. We’re glad to hear you’re happy with your model overall! We understand your concerns about the lack of a basic timer, the smudging, and the under-light brightness and projection. Thank you for sharing this feedback — it helps our team consider future improvements.
If you ever need assistance or tips for care and use, our Customer Care team is available Monday–Friday, 8:30 a.m.–8:00 p.m. ET at 1‑800‑374‑4432 or via live chat on our website.
Best Regards,
Ruth
If you ever need assistance or tips for care and use, our Customer Care team is available Monday–Friday, 8:30 a.m.–8:00 p.m. ET at 1‑800‑374‑4432 or via live chat on our website.
Best Regards,
Ruth
Written by a customer while visiting frigidaire.com
Customer Rating
5
Replaces my old Frigidaire, so far so good
on January 26, 2026
Posted by: Raditya80
[This review was collected as part of a promotion.] What more to say It’s easy install, works as a microwave with pretty even heating. My old Frigidaire microwave lasted pretty long so hoping this one will too.
Response from frigidaire.comBy Patrick, Online Outreach Specialist, January 27, 2026
Hi there! We’re glad to hear that your new microwave was easy to install and is heating evenly! Thank you for trusting Frigidaire again, and we hope it serves you well for many years to come.
If you need any assistance, please join us via Live Chat at www.frigidaire.com or call our Customer Care Team at 1-800-374-4432. Monday through Friday, 8:30 a.m. to 8:00 p.m. EST, and we will be happy to assist in any way we can. - Patrick
If you need any assistance, please join us via Live Chat at www.frigidaire.com or call our Customer Care Team at 1-800-374-4432. Monday through Friday, 8:30 a.m. to 8:00 p.m. EST, and we will be happy to assist in any way we can. - Patrick
Written by a customer while visiting frigidaire.com
Customer Rating
5
Sleek design, easy to use
on January 27, 2026
Posted by: LLsquared
[This review was collected as part of a promotion.] Installation was smooth. Quiet operation.
Response from frigidaire.comBy Ruth, Online Outreach Specialist, January 28, 2026
Hi there. We’re glad to hear your installation went smoothly and that your appliance is running quietly.
We hope it continues to perform well and meet your needs for years to come!
For any queries, connect with us via live chat online at Frigidaire.com or via phone at 800-374-4432, Mon-Fri, 8:30 a.m.–8:00 p.m. EST.
Best Regards,
Ruth
We hope it continues to perform well and meet your needs for years to come!
For any queries, connect with us via live chat online at Frigidaire.com or via phone at 800-374-4432, Mon-Fri, 8:30 a.m.–8:00 p.m. EST.
Best Regards,
Ruth
Written by a customer while visiting frigidaire.com